<div dir="auto">Hi try to configure stun server in the phone. Basically it should help to get list of ip addresses.<div dir="auto">Br,</div><div dir="auto">Volodymyr</div></div><br><div class="gmail_quote"><div dir="ltr">On Mon, 12 Nov 2018, 17:34 Daniel <<a href="mailto:freeswitch-users@funke.net">freeswitch-users@funke.net</a> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
  
    
  
  <div bgcolor="#FFFFFF" text="#000000">
    <p>Hi Sergey,</p>
    <p>thank you for this advise. In the telephone I found no option to
      disable ICE but in the gateway. With ICE disabled in the gateway
      the call still fails. Do you have other ideas what to change?<br>
    </p>
    <p><a class="m_7074805806881394032moz-txt-link-freetext" href="https://pastebin.freeswitch.org/view/fddd86d4" target="_blank" rel="noreferrer">https://pastebin.freeswitch.org/view/fddd86d4</a></p>
    <p>Best regards</p>
    <p>Daniel</p>
    <p><br>
    </p>
    <div class="m_7074805806881394032moz-cite-prefix">On 11/11/18 6:34 PM, Sergey Safarov
      wrote:<br>
    </div>
    <blockquote type="cite">
      
      <div dir="ltr">Try disable ICE protocol on device.</div>
      <br>
      <div class="gmail_quote">
        <div dir="ltr">вс, 11 нояб. 2018 г. в 17:35, Daniel <<a href="mailto:freeswitch-users@funke.net" target="_blank" rel="noreferrer">freeswitch-users@funke.net</a>>:<br>
        </div>
        <blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Dear all,<br>
          <br>
          I'm working with FS since a week. Hope, it's ok to use it in
          FusionPBX <br>
          ;-) I found out many cool things so far but<br>
          with one thing I'm stuck.<br>
          <br>
          I'm not able to initiate a connection from innovaphone devices
          (1 <br>
          deskphone IP240 and 1 PBX/GW IP800). Calling to<br>
          these innovaphones is ok. From other devices to FS and
          softphones I can <br>
          connect too.<br>
          <br>
          In my first try from the innovaphones I got the message<br>
          <br>
          2018-11-10 23:41:58.763840 [WARNING] switch_core_media.c:4181
          NO <br>
          candidate ACL defined, Defaulting to wan.auto<br>
          2018-11-10 23:41:58.763840 [NOTICE] sofia.c:7774 Hangup <br>
          sofia/internal/11@pbx.[anonym].net [CS_NEW]<br>
          [INCOMPATIBLE_DESTINATION]<br>
          <br>
          I found the solution to put apply-candidate-acl=localnet.auto
          to the <br>
          internal SIP profile. I don't understand why<br>
          this was necessary only for the innovaphones and not for other
          devices <br>
          but after changing this I can establish a<br>
          connection but cannot hear anything on both ends. After a few
          seconds <br>
          the connection is disconnected automatically.<br>
          <br>
          Here's the log. I hope, someone can help<br>
          <br>
          <a href="https://pastebin.freeswitch.org/view/db088714" rel="noreferrer noreferrer" target="_blank">https://pastebin.freeswitch.org/view/db088714</a><br>
          <br>
          Best regards<br>
          Daniel<br>
          <br>
          <br>
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