<div dir="ltr">Any update on this ? <div>Has anyone got this working? I have tested this with FS 1.6.20 without success.</div></div><br><div class="gmail_quote"><div dir="ltr">On Thu, Oct 18, 2018 at 3:54 PM sagar malam <<a href="mailto:sagarmalam@gmail.com">sagarmalam@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">Yes.<div>Below parameters are enabled : </div><div><span style="font-family:monospace">manage-presence<br></span></div><div><span style="font-family:monospace">manage-shared-appearance<br></span></div><div><span style="font-family:monospace">dbname = share_presence<br></span></div></div><br><div class="gmail_quote"><div dir="ltr">On Sat, Oct 13, 2018 at 4:07 AM Michael Jerris <<a href="mailto:mike@jerris.com" target="_blank">mike@jerris.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="word-wrap:break-word;line-break:after-white-space">Is manage presense enabled?</div><div style="word-wrap:break-word;line-break:after-white-space"><div><div><br><blockquote type="cite"><div>On Oct 10, 2018, at 5:29 AM, sagar malam <<a href="mailto:sagarmalam@gmail.com" target="_blank">sagarmalam@gmail.com</a>> wrote:</div><br class="m_3988770817705337870m_7639798331738601586m_531001926062294570Apple-interchange-newline"><div><div dir="ltr">I have already tried that setting along with sip_invite_domain.But without any success.Further when i enable SLA and Presence debug , i dont see any SLA / presence logs which appears in case of one to one calls.</div><br><div class="gmail_quote"><div dir="ltr">On Wed, Oct 10, 2018 at 4:54 AM Shaun Stokes <<a href="mailto:shaun.stokes@itec-support.co.uk" target="_blank">shaun.stokes@itec-support.co.uk</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<div style="direction:ltr">You need to set the presence_id variable of your agent when you bridge to the agent in the agent contact field.</div>
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<div style="direction:ltr">Shaun</div>
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<b>Sent:</b> Tuesday, October 9, 2018 19:48<br>
<b>To:</b> FreeSWITCH Users Help<br>
<b>Subject:</b> [Freeswitch-users] Shared presence not working with callcenter application of Freeswitch
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<div style="color:rgb(33,33,33);font-size:13px">I am facing issue related to presence/ shared presence for agents in callcenter(mod_callcenter).</div>
<div style="color:rgb(33,33,33);font-size:13px">Suppose we are dialling a user <a href="mailto:1001@example.com" target="_blank">1001@example.com</a> and it is a shared user in two phones. Shared presence works perfectly if we directly dial extension 1001.<br>
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<div style="color:rgb(33,33,33);font-size:13px">But if same extension is configured as agent of callcenter and call is bridged to agent(extension) through callcenter, shared presence does not work. Freeswitch does not generate notify for agent state change. <br>
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<div style="color:rgb(33,33,33);font-size:13px">Is this expected behaviour ? If not then what can fix this ? </div>
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<div style="color:rgb(33,33,33);font-size:13px">Thanks in advance</div>
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</blockquote></div><br clear="all"><div><br></div>-- <br><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr">Thanks,<div><br></div><div>Sagar</div></div></div>