<p dir="ltr">If i were you, I'd just use newfies dialer. Much much easier.</p>
<br><div class="gmail_quote"><div dir="ltr">On Fri, Sep 7, 2018, 19:33 Do Nguyen Ha <<a href="mailto:donguyenha@gmail.com">donguyenha@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">Thank you for your comments</div><br><div class="gmail_quote"><div dir="ltr">On Thu, Sep 6, 2018 at 12:01 AM Matthew Grooms <<a href="mailto:matthew@brightfire.net" target="_blank">matthew@brightfire.net</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">On 9/4/2018 8:24 PM, Do Nguyen Ha wrote:<br>
> thank you for sharing your experience<br>
><br>
> my goal is simple auto calling from esl to a list of numbers(callers) <br>
> when callers answer phone and then i will bridge to callcenter module<br>
><br>
> to check the callers answer or not of originate command, i use the <br>
> event-name "BACKGROUND_JOB". the message body to check is "_body": <br>
> "-ERR USER_BUSY\n"/"-ERR NO_ANSWER\n"/"-ERR DESTINATION_OUT_OF_ORDER\n"...<br>
><br>
<br>
I believe those are based on the SIP response codes. You should check <br>
out the commercial AMD module which will help you detect if you've <br>
reached a human or a machine ...<br>
<br>
<a href="https://freeswitch.org/confluence/display/FREESWITCH/mod_com_amd" rel="noreferrer" target="_blank">https://freeswitch.org/confluence/display/FREESWITCH/mod_com_amd</a><br>
<br>
> to check the callers is answered by the agents of callcenter i use the <br>
> event-name "CUSTOM" and event-name  "bridge-agent-start"<br>
><br>
> that is my dial manger logic<br>
><br>
> is there any suggestion<br>
><br>
<br>
Sounds like your on the right path. But in my experience, dialer logic <br>
has less to do with overcoming technical challenges and more to do with <br>
adhering to the legal requirements associated with outbound dialing.<br>
<br>
-Matthew<br>
<br>
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