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To originate and connect directly to mod_callcenter, you should be
able to just call the application with the queue name ...
<p>originate orgination-string &callcenter(queue-name)</p>
<p>for example:</p>
orginate sofia/gateway/mygateway/+15555555555
&callcenter(1000@default)<br>
<br>
It sounds like your trying to do outbound call center dialing. I
have an extension configured for each call center queue. My external
dial manager calls into freeswitch to launch a lua script with a
bunch of arguments. That script does an originate, checks if a
person or a machine answered ( AMD module + a bunch of other checks
) and then transfers people to the extension associated with the
call center queue. It's not difficult with a little trial and error.
The hard part is building the dial manger logic :/<br>
<p>Hope this helps,<br>
</p>
<p>-Matthew</p>
<div class="moz-cite-prefix">On 8/31/2018 12:32 PM, Do Nguyen Ha
wrote:<br>
</div>
<blockquote type="cite"
cite="mid:CACgE3xv06xL7wiOYmcWqdzD2Lx=yZC+ycHw8FecFO5LOSos=jg@mail.gmail.com">
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<div dir="ltr">Hi
<div><br>
</div>
<div>i read on the freeswitch website about a syntax of the
originate command</div>
<div><br>
</div>
<div>there are a lot of examples show how to use it, but
there is no example to make a new call(callA) and then
bridge a call(callA) to call center module(callcenter
application)</div>
<div><br>
</div>
<div>example to make call and bridge a call to another
number</div>
<div>originate user/1000 &bridge(user/100)</div>
<div><br>
</div>
<div>please help</div>
</div>
</div>
</div>
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