<div dir="ltr">Turn up the debug logs and turn on the siptrace and tell them to call you so you can see the whole thing, then it will be easier to tell.<div><br></div></div><div class="gmail_extra"><br><div class="gmail_quote">On Wed, Aug 22, 2018 at 3:15 PM, Paul Muaddib <span dir="ltr"><<a href="mailto:paul.muaddib83@gmail.com" target="_blank">paul.muaddib83@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">Hi,<br><br><div>It is definitely not a Fax. The guys, who are calling us from this number, are actually complaining that we are not reachable. But when we call them back the voice call perfectly works. Other Inbound calls are no problem.<br></div><br>Best regards,<br>Paul</div><br><div class="gmail_quote"><div><div class="h5"><div dir="ltr">Am Mi., 22. Aug. 2018 um 21:53 Uhr schrieb Vallimamod Abdullah <<a href="mailto:vma@vallimamod.org" target="_blank">vma@vallimamod.org</a>>:<br></div></div></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div class="h5"><div style="word-wrap:break-word;line-break:after-white-space">Hi,<div><br></div><div>When there is udptl media type in sdp, freeswitch ignores the audio type. That's why you are getting the codec error (if you don't have t38 enabled.)</div><div>The caller looks like a fax machine, which explains why you get a direct t38 request and not a reinvite.</div><div><br></div><div><br></div><div>Best Regards,<br><div><div dir="auto" style="color:rgb(0,0,0);letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration:none;word-wrap:break-word;line-break:after-white-space"><div dir="auto" style="color:rgb(0,0,0);letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;word-wrap:break-word;line-break:after-white-space"><div dir="auto" style="color:rgb(0,0,0);letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;word-wrap:break-word;line-break:after-white-space"><div style="color:rgb(0,0,0);letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;word-wrap:break-word;line-break:after-white-space"><div style="color:rgb(0,0,0);letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;word-wrap:break-word;line-break:after-white-space"><div style="color:rgb(0,0,0);letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;word-wrap:break-word;line-break:after-white-space"><div style="color:rgb(0,0,0);letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;word-wrap:break-word;line-break:after-white-space">-- <br>Vallimamod Abdullah</div><div style="color:rgb(0,0,0);letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;word-wrap:break-word;line-break:after-white-space">SIP Solutions</div><div style="color:rgb(0,0,0);letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;word-wrap:break-word;line-break:after-white-space"><a href="mailto:vma@sip.solutions" target="_blank">vma@sip.solutions</a><br></div><div style="color:rgb(0,0,0);letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;word-wrap:break-word;line-break:after-white-space"><a href="http://linkedin.com/in/vallimamod" target="_blank">linkedin.com/in/vallimamod</a><br>.</div></div></div></div></div></div></div>
</div>
<div><br><blockquote type="cite"><div>On 22 Aug 2018, at 15:55, Paul Muaddib <<a href="mailto:paul.muaddib83@gmail.com" target="_blank">paul.muaddib83@gmail.com</a>> wrote:</div><br class="m_-5577184869473791923m_-4255223939939954560Apple-interchange-newline"><div><div dir="ltr"><div>vars.xml<br><br> <X-PRE-PROCESS cmd="set" data="global_codec_prefs=PCMA,<wbr>PCMU"/><br> <X-PRE-PROCESS cmd="set" data="outbound_codec_prefs=<wbr>PCMA,PCMU"/><br><br></div>
<div class="m_-5577184869473791923m_-4255223939939954560gmail-layoutRow"> <div class="m_-5577184869473791923m_-4255223939939954560gmail-left-pad"> <div class="m_-5577184869473791923m_-4255223939939954560gmail-gwt-HTML">My phones, all Grandstream GXP2140, accept PCMA and PCMU</div><div class="m_-5577184869473791923m_-4255223939939954560gmail-gwt-HTML"><br></div><div class="m_-5577184869473791923m_-4255223939939954560gmail-gwt-HTML">I don't have trouble with other people calling me<br></div> </div></div>
</div><br><div class="gmail_quote"><div dir="ltr">Am Mi., 22. Aug. 2018 um 15:21 Uhr schrieb Thorsten Göllner <<a href="mailto:tg-maillistings@level5.de" target="_blank">tg-maillistings@level5.de</a>>:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div text="#000000" bgcolor="#FFFFFF">
Only PCMA@8000 is offered. Check device if codec is activated.<br>
<br>
<div class="m_-5577184869473791923m_-4255223939939954560m_3731525015767878569moz-cite-prefix">Am 21.08.2018 um 15:06 schrieb Paul
Muaddib:<br>
</div>
<blockquote type="cite">
<div dir="ltr">
<div>Hi,</div>
<div><br>
</div>
<div>I have a rarely error where I get this failure message in
the log file. I am bit wondering because this is suposed to be
a normal voice call and not a fax.<br>
</div>
<div><br>
</div>
<div>Best regards,<br>
</div>
<div>Paul.<br>
</div>
<div><br>
</div>
<div>fe3eed7c-e03a-40af-bc2e-<wbr>ae0bfe54bb28 2018-08-20
14:04:54.056776 [INFO] switch_ivr_originate.c:1215 Sending
early media<br>
fe3eed7c-e03a-40af-bc2e-<wbr>ae0bfe54bb28 2018-08-20
14:04:54.056776 [ERR] mod_sofia.c:2343 CODEC NEGOTIATION
ERROR. SDP:<br>
fe3eed7c-e03a-40af-bc2e-<wbr>ae0bfe54bb28 v=0^M<br>
fe3eed7c-e03a-40af-bc2e-<wbr>ae0bfe54bb28 o=- 20012711 20012711 IN
IP4 217.0.15.67^M<br>
fe3eed7c-e03a-40af-bc2e-<wbr>ae0bfe54bb28 s=on transit^M<br>
fe3eed7c-e03a-40af-bc2e-<wbr>ae0bfe54bb28 c=IN IP4 X.X.X.X^M<br>
fe3eed7c-e03a-40af-bc2e-<wbr>ae0bfe54bb28 t=0 0^M<br>
fe3eed7c-e03a-40af-bc2e-<wbr>ae0bfe54bb28 m=audio 13274 RTP/AVP 8
118 126 101^M<br>
fe3eed7c-e03a-40af-bc2e-<wbr>ae0bfe54bb28 a=rtpmap:8 PCMA/8000^M<br>
fe3eed7c-e03a-40af-bc2e-<wbr>ae0bfe54bb28 a=rtpmap:118 PCMA/8000^M<br>
fe3eed7c-e03a-40af-bc2e-<wbr>ae0bfe54bb28 a=rtpmap:126
CLEARMODE/8000^M<br>
fe3eed7c-e03a-40af-bc2e-<wbr>ae0bfe54bb28 a=rtpmap:101
telephone-event/8000^M<br>
fe3eed7c-e03a-40af-bc2e-<wbr>ae0bfe54bb28 a=fmtp:101 0-15^M<br>
fe3eed7c-e03a-40af-bc2e-<wbr>ae0bfe54bb28 a=gpmd:118 vbd=yes^M<br>
fe3eed7c-e03a-40af-bc2e-<wbr>ae0bfe54bb28 a=ptime:20^M<br>
fe3eed7c-e03a-40af-bc2e-<wbr>ae0bfe54bb28 m=image 11232 udptl t38^M<br>
fe3eed7c-e03a-40af-bc2e-<wbr>ae0bfe54bb28 a=T38FaxVersion:0^M<br>
fe3eed7c-e03a-40af-bc2e-<wbr>ae0bfe54bb28 a=T38MaxBitRate:14400^M<br>
fe3eed7c-e03a-40af-bc2e-<wbr>ae0bfe54bb28 a=T38FaxMaxBuffer:3000^M<br>
fe3eed7c-e03a-40af-bc2e-<wbr>ae0bfe54bb28 a=T38FaxMaxDatagram:500^M<br>
fe3eed7c-e03a-40af-bc2e-<wbr>ae0bfe54bb28
a=T38FaxRateManagement:<wbr>transferredTCF^M<br>
fe3eed7c-e03a-40af-bc2e-<wbr>ae0bfe54bb28
a=T38FaxUdpEC:<wbr>t38UDPRedundancy^M<br>
fe3eed7c-e03a-40af-bc2e-<wbr>ae0bfe54bb28<br>
fe3eed7c-e03a-40af-bc2e-<wbr>ae0bfe54bb28 2018-08-20
14:04:54.056776 [NOTICE] switch_channel.c:3515 Hangup
sofia/external/+<a href="mailto:49XXXXXXXXX@sip-trunk.telekom.de" target="_blank">49XXXXXXXXX@<wbr>sip-trunk.telekom.de</a>
[CS_EXECUTE] [INCOMPATIBLE_DESTINATION]<br>
</div>
</div>
</blockquote></div></blockquote></div></div></blockquote></div><br></div></div></div></div><span class="">______________________________<wbr>______________________________<wbr>_____________<br>
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<a href="https://freeswitch.com" rel="noreferrer" target="_blank">https://freeswitch.com</a><br></blockquote></div><br><br clear="all"><div><br></div>-- <br><div class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr">Anthony Minessale II</div><div dir="ltr">Founder, FreeSWITCH.</div><div dir="ltr"><div><a href="http://freeswitch.com" target="_blank">http://freeswitch.com</a></div><div><br></div><div><br></div><div><span style="font-size:12.8px"><a href="https://youtu.be/l_hOxzCt6X4" target="_blank">https://youtu.be/l_hOxzCt6X4</a></span><br></div><div><a href="https://www.youtube.com/watch?v=oAxXgyx5jUw" target="_blank">https://www.youtube.com/watch?v=oAxXgyx5jUw</a><br></div><div><a href="https://www.youtube.com/watch?v=9XXgW34t40s" style="color:rgb(17,85,204);font-size:12.8000001907349px" target="_blank">https://www.youtube.com/watch?v=9XXgW34t40s</a></div><div><a href="https://www.youtube.com/watch?v=NLaDpGQuZDA" target="_blank">https://www.youtube.com/watch?v=NLaDpGQuZDA</a><br></div></div></div></div></div></div></div></div></div>
</div>