<html><head><meta http-equiv="Content-Type" content="text/html; charset=us-ascii"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class="">My only suggestion is what I had in my previous message, to look if the client is actually sending any video. If not, you should talk to whoever makes that client and ask them why.<br class=""><div><br class=""><blockquote type="cite" class=""><div class="">On Jun 22, 2018, at 10:31 AM, Ari Sonesh <<a href="mailto:asonesh@gmail.com" class="">asonesh@gmail.com</a>> wrote:</div><br class="Apple-interchange-newline"><div class=""><div dir="ltr" class=""><div class="">We are getting audio only but no video when calling into conference with Cisco Jabber. </div><div class=""><br class=""></div><div class="">Other SIP video clients (e.g Jabber) calling into the conference are OK. </div><div class=""><span style="background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline" class=""><br class=""></span></div><div class=""><span style="background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline" class="">Sip negotiations are fine, SDP is fine and all parties agreeing on H.264 codec. </span></div><div class=""><span style="background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline" class=""><br class=""></span></div><div class=""><span style="background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline" class="">The log (at debug level) doesn't show any relevant errors or warnings.</span></div><div class=""><span style="background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline" class=""><br class=""></span></div><div class=""><span style="background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline" class="">Any ideas what can be wrong and/or how to troubleshoot the problem?</span></div><div class=""><span style="background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline" class=""><br class=""></span></div><div class=""><span style="background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline" class="">Thank you</span></div><br clear="all" class=""><div class=""><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr" class=""><div class=""><div dir="ltr" class=""><div class=""><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class=""><div class=""><b class=""><font size="1" class="">Ari </font></b></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></blockquote></div><br class=""></body></html>