<div dir="ltr">500 minutes is a little over 8 hours per month. In a callcentre environment that'd be considered low.<div><br></div><div>While we have many extensions doing an hour or less, we have customers doing 20-40 hours per month per agent. Our newest customer has agents taking 3-4 hours a day.</div><div><br></div><div>Everything is relative and depends on the needs of the individual customers, and 500 minutes per month is realistic.</div><div><br></div><div>Kind regards,</div><div><div class="gmail_extra"><br><div class="gmail_quote">On 16 August 2017 at 07:36, Michael Avers <span dir="ltr"><<a href="mailto:michael@mailworks.org" target="_blank">michael@mailworks.org</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Hello,<br>
<br>
If anyone running a hosted PBX / trunking service is willing to share, I would love to hear some stats as far as outbound/inbound minute usage of business extension customers. We are looking at several whitelabel solutions and they all claim that across their network they see average blended in/out usage of 500 minutes per month per business extension... Trying to validate this claim.<br>
<br>
Thanks<br>
Mike<br>
<br>
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<a href="http://www.freeswitch.org" rel="noreferrer" target="_blank">http://www.freeswitch.org</a></blockquote></div><br><br clear="all"><div><br></div>-- <br><div class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><b>Andrew Cassidy BSc (Hons) MBCS SSCA</b><div>Managing Director<div><div><img src="https://docs.google.com/uc?export=download&id=0B48A-71LkjxcRUlpZlNFZmY5Q2s&revid=0B48A-71LkjxcaWJXYm5XZjdGY1czZFF1citBazFCVXV6R0ZnPQ"><br></div><div><div>03303 880 960 <a href="mailto:andrew@cassidywebservices.co.uk" style="font-size:12.8px" target="_blank">andrew@cassidyweb.co.uk</a> <a href="http://www.cassidywebservices.co.uk" style="font-size:12.8px" target="_blank">www.cassidyweb.co.uk</a></div></div></div></div></div></div></div></div></div>
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