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<div class="moz-cite-prefix">Some hints:<br>
<br>
The module itself can only be reloaded when no call is active in
the callcenter module. So relaoding on every change will not work,
so API must be used.<br>
<br>
We use mod_callcenter with xml_curl, and we have to take care that
- whenever we change a parameter in our xml-curl web interface -
we have to publish this to the mod_callcenter module via api
commands.<br>
<br>
This concerns<br>
- queues (reload, unload, add, del)<br>
- agents (set values, add, del)<br>
- tiers (add, del)<br>
<br>
And sometimes you will have to check the current status of
agents(logged in/out), whether they still are in sync with your
xml-curl application.<br>
So this is not a trivial job, but it can be done.<br>
<br>
Best regards<br>
Peter<br>
<br>
On 08/11/17 07:55, Ítalo Rossi wrote:<br>
</div>
<blockquote
cite="mid:CABMX_w84uXtad8W1gY0qDNx3sfUYVTLPg3dE0_jMLE02AtacOg@mail.gmail.com"
type="cite">
<div dir="ltr">You do not need to reload the module.
Load/reload/unload of queues can be done via API commands:
<div><br>
</div>
<div><a moz-do-not-send="true"
href="https://freeswitch.org/confluence/display/FREESWITCH/mod_callcenter#mod_callcenter-queue">https://freeswitch.org/confluence/display/FREESWITCH/mod_callcenter#mod_callcenter-queue</a><br>
</div>
</div>
<div class="gmail_extra"><br>
<div class="gmail_quote">On Fri, Aug 11, 2017 at 12:10 AM,
Volkan Oransoy <span dir="ltr"><<a moz-do-not-send="true"
href="mailto:voransoy@gmail.com" target="_blank">voransoy@gmail.com</a>></span>
wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0
.8ex;border-left:1px #ccc solid;padding-left:1ex">
<div style="word-wrap:break-word">
<div>How does reloading the module effects existing calls
and queues? Is it possible to reconfigure existing
queues by reloading the module?</div>
<div><span class="HOEnZb"><font color="#888888"> <br>
<div>
<div
style="color:rgb(0,0,0);font-family:Helvetica;font-size:12px;font-style:normal;font-variant-caps:normal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px">/Volkan</div>
<div
style="color:rgb(0,0,0);font-family:Helvetica;font-size:12px;font-style:normal;font-variant-caps:normal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"><br>
</div>
<br
class="m_-4282226734846025066Apple-interchange-newline">
</div>
</font></span>
<div>
<div class="h5">
<br>
<div>
<blockquote type="cite">
<div>On 11 Aug 2017, at 07:05, Ítalo Rossi <<a
moz-do-not-send="true"
href="mailto:italo@freeswitch.org"
target="_blank">italo@freeswitch.org</a>>
wrote:</div>
<br
class="m_-4282226734846025066Apple-interchange-newline">
<div>Wrong.<br>
<br>
It'll work fine with mod_xml_curl and you
don't have to realod the module for
manipulating queues. There's apis for that. <br>
<br>
No magic, no database manipulation, setup your
xml_curl and use it.<br>
<div class="gmail_quote">
<div dir="ltr">Em qui, 10 de ago de 2017 às
20:19, Brandon Armstead <<a
moz-do-not-send="true"
href="mailto:brandon@cryy.com"
target="_blank">brandon@cryy.com</a>>
escreveu:<br>
</div>
<blockquote class="gmail_quote"
style="margin:0 0 0 .8ex;border-left:1px
#ccc solid;padding-left:1ex">
<div>
<div dir="auto">To be honest we've got
this integration going and it's been
a bit of a hassle... You can get it
going through a bit of magic and
direct database manipulations, the
module truly is not really meant for
this sort of environment in my
opinion. </div>
<div dir="auto"><br>
</div>
<div dir="auto">I would personally
advise against it if you have the
means to develop it internally / using
native other functionality available,
i.e. event sockets etc.</div>
<div dir="auto"><br>
</div>
<div dir="auto">As for call states etc
it uses database backend to persist
across reloads as long as you do not
reload Sofia.</div>
</div>
<div><br>
<div class="gmail_quote">
<div>On Thu, Aug 10, 2017 at 6:10 PM
Gregor Nanger <<a
moz-do-not-send="true"
href="mailto:gregor@infomedia.si"
target="_blank">gregor@infomedia.si</a>>
wrote:<br>
</div>
<blockquote class="gmail_quote"
style="margin:0 0 0
.8ex;border-left:1px #ccc
solid;padding-left:1ex">Can you
please advise me on something.
<div><br>
</div>
<div>We are using FS as multitenant
and feeding everything via
mod_curl. I am wondering what
happens if Mod_callcenter
configuration is feed via
xml_curl. I mean if one customer
updates configuration and module
is reloaded, what happens with
live calls of other customers? </div>
<div><br>
</div>
<div>Best regards, Gregor <br>
<div dir="auto"><br>
</div>
<div dir="auto"><br>
</div>
</div>
<div>-- <br>
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-- <br>
<div class="gmail_signature" data-smartmail="gmail_signature">
<div dir="ltr">Ítalo Rossi
<div><a moz-do-not-send="true"
href="mailto:italo@freeswitch.org" target="_blank">italo@freeswitch.org</a></div>
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<pre wrap="">_________________________________________________________________________
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