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<font face="Lucida Grande" size="3">I am finally onsite and have prepared the logs requested, but I am having a bit of trouble with Pastebin. Is there a max line count? I logged a good call, bad call, good sip trace, bad sip trace and including dialplan is about 17,000 lines -- too many? May just be a temp problem with server, will try again later.</font> </p>
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<font face="Lucida Grande" size="3">Thanks - James</font><br><br>>>> Giovanni Maruzzelli <gmaruzz@gmail.com> 6/15/2017 05:04 AM >>><br> </p>
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On 15 June 2017 at 04:28, chenyzhi <span dir="ltr"><<a target="_blank" href="mailto:eastour@163.com">eastour@163.com</a>></span> wrote:<br> </p>
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the version is: FreeSWITCH Version 1.9.0+git~20170518T231917Z~<wbr>a1fc18aee5~32bit (git a1fc18a 2017-05-18 23:19:17Z 32bit) </p>
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the complete, since beginning to end, unedited, debug output of console when making a outgoing call which does not get DTMFs </p>
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and the whole conf folder is in the attatchment. </p>
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from the log, seems it does not read all the IVR messages correctly to you, it exits straight away...<br><br> </p>
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are you able to correctly hear all the IVR messages?<br><br> </p>
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also, can you take a SIP trace? (from console: "sofia global siptrace on")<br><br> </p>
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I suspect you have a NAT problem of some sort<br><br> </p>
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Also, I see you are on MASTER git, on Windows, and on 32 bit... Not sure this is supported... Have you has this problems with stable branch (1.6.x)?<br><br> </p>
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thx! </p>
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在 2017-06-15 00:42:11，"Giovanni Maruzzelli" <<a target="_blank" href="mailto:gmaruzz@gmail.com">gmaruzz@gmail.com</a>> 写道：<br> </p>
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On 14 June 2017 at 18:36, admin <span dir="ltr"><<a target="_blank" href="mailto:admin@tedssupply.com">admin@tedssupply.com</a>></span> wrote:<br> </p>
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<font face="Lucida Grande" size="3">I don't mean to hijack the OP concern with my problem, I just wanted to reinforce I have seen this problem. And the problem is that the call originated through FS appears not to send user entered DTMF to the receiving phone. Let's help chenyzhi and then I'll take a turn.</font> </p>
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I just tested right now from console with: </p>
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bgapi originate user/1011 5000 </p>
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and </p>
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originate user/1011 5000 </p>
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and it works<br> </p>
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Please pastebin your FreeSWITCH version (eg, type "version" in console), your dialplan, your SIP profile, and the complete, since beginning to end, unedited, debug output of console when receiving a call which does not get DTMFs </p>
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Maybe helping you we'll help him too<br> </p>
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<font face="Lucida Grande" size="3">- James</font><br><br>>>> Giovanni Maruzzelli <<a target="_blank" href="mailto:gmaruzz@gmail.com">gmaruzz@gmail.com</a>> 6/14/2017 03:53 AM >>><br> </p>
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Never heard such problems </p>
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Please pastebin your dialplan, your SIP profile, and the complete, since beginning to end, unedited, debug output of console when receiving a call which does not get DTMFs </p>
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sent from mobile<br>cell: +39 347 266 56 18<br>Giovanni Maruzzelli<br>OpenTelecom.IT </p>
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On Jun 13, 2017 23:07, "admin" <<a target="_blank" href="mailto:admin@tedssupply.com">admin@tedssupply.com</a>> wrote:<br type="attribution"> </p>
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I am encountering the same issue. I am using an ESL call to api originate, with little else except getting in and out of the port, and the caller DTMF is failing to reach the called number. The called number auto answer attendant does not respond to DTMF, and a call to a test phone confirms no DTMF. This is a new upgrade from 1.2 to 1.6 and I don't know if this was an issue in 1.2, but my users never complained before 1.6 upgrade. Ideas?... </p>
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>>> chenyzhi <<a target="_blank" href="mailto:eastour@163.com">eastour@163.com</a>> 06/13/17 3:32 PM >>><br></span> </p>
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It's a one leg call .there is no b-leg. </p>
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please make a test on your freeswitch box . </p>
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just type the command "originate user/1001 5000" on the freeswitch console to see if your freeswitch instance can detect dtmf input. </p>
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At 2017-06-12 22:57:17, "Luis Daniel Lucio Quiroz" <<a target="_blank" href="mailto:luis.daniel.lucio@gmail.com">luis.daniel.lucio@gmail.com</a>> wrote:<br> </p>
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check if you have transcoding, and if you do, check that dftm type-codec on leg b are compatible. </p>
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Luis Daniel Lucio Quiroz<br>CISSP, CISM, CISA<br>Linux, VoIP and much more fun<br><a target="_blank" href="http://www.okay.com.mx">www.okay.com.mx</a><br><br>Need LCR? Check out LCR for FusionPBX with FreeSWITCH<br>Need Billing? Check out Billing for FusionPBX with FreeSWITCH </p>
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On Mon, Jun 12, 2017 at 9:16 AM, chenyzhi <span><<a target="_blank" href="mailto:eastour@163.com">eastour@163.com</a>></span> wrote:<br> </p>
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I don't think It's the DTMF type , because when I dial 5000 from x-lite (which has registered to freeswitch as 1001) ,I can hear the voice and if I press any dtmf on x-lite, freeswitch can recieve the dtmfs. This means that the DTMF type is correct ,otherwise freeswitch coudn't have received the dtmfs; </p>
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when I enter the command "originate user/1001 5000" at the freeswitch console , my xlite will ring ,and I answered ,I can hear the voice ,I press some dtmf,but freeswitch can NOT receive any dtmf. really weird. </p>
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At 2017-06-12 17:37:49, "Giovanni Maruzzelli" <<a target="_blank" href="mailto:gmaruzz@gmail.com">gmaruzz@gmail.com</a>> wrote:<br> </p>
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you need to check the DTMF type, you probably are using the wrong one (info-inband-rfc2833), and for some reason they are not negotiated<br> </p>
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On 12 June 2017 at 02:32, chenyzhi <span><<a target="_blank" href="mailto:eastour@163.com">eastour@163.com</a>></span> wrote:<br> </p>
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I have read the logs ,but I didn't find any difference. </p>
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Please make a test to see if this happens in your box. </p>
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At 2017-06-10 06:49:34, "David Villasmil" <<a target="_blank" href="mailto:david.villasmil.work@gmail.com">david.villasmil.work@gmail.co<wbr>m</a>> wrote:<br> </p>
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Have you looked at the log? Bump the logging up and see what shows up... what you're seeing is very weird<br><br>David<br> </p>
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On Fri, Jun 9, 2017 at 11:18 AM chenyzhi <<a target="_blank" href="mailto:eastour@163.com">eastour@163.com</a>> wrote:<br> </p>
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Hi </p>
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call 5000 from x-lite , you can hear the IVR voice and if you press dtmf keys , freeswitch can receive the dtmf keys . </p>
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but , if you enter the command "originate user/1001 5000" , x-lite will ring ,answer it ,you can hear the IVR voice , press some keys ,the freeswitch can NOT receive any dtmf , </p>
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why? </p>
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______________________________<wbr>______________________________<wbr>_____________<br>Professional FreeSWITCH Consulting Services:<br><a target="_blank" href="mailto:consulting@freeswitch.org">consulting@freeswitch.org</a><br><a target="_blank" href="http://www.freeswitchsolutions.com">http://www.freeswitchsolutions<wbr>.com</a><br><br>Official FreeSWITCH Sites<br><a target="_blank" href="http://www.freeswitch.org">http://www.freeswitch.org</a><br><a target="_blank" href="http://confluence.freeswitch.org">http://confluence.freeswitch.o<wbr>rg</a><br><a target="_blank" href="http://www.cluecon.com">http://www.cluecon.com</a><br><br>FreeSWITCH-users mailing list<br><a target="_blank" href="mailto:FreeSWITCH-users@lists.freeswitch.org">FreeSWITCH-users@lists.freeswi<wbr>tch.org</a><br><a target="_blank" href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users">http://lists.freeswitch.org/ma<wbr>ilman/listinfo/freeswitch-user<wbr>s</a><br>UNSUBSCRIBE:<a target="_blank" href="http://lists.freeswitch.org/mailman/options/freeswitch-users">http://lists.frees<wbr>witch.org/mailman/options/free<wbr>switch-users</a><br><a target="_blank" href="http://www.freeswitch.org">http://www.freeswitch.org</a> </p>
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______________________________<wbr>______________________________<wbr>_____________<br>Professional FreeSWITCH Consulting Services:<br><a target="_blank" href="mailto:consulting@freeswitch.org">consulting@freeswitch.org</a><br><a target="_blank" href="http://www.freeswitchsolutions.com">http://www.freeswitchsolutions<wbr>.com</a><br><br>Official FreeSWITCH Sites<br><a target="_blank" href="http://www.freeswitch.org">http://www.freeswitch.org</a><br><a target="_blank" href="http://confluence.freeswitch.org">http://confluence.freeswitch.o<wbr>rg</a><br><a target="_blank" href="http://www.cluecon.com">http://www.cluecon.com</a><br><br>FreeSWITCH-users mailing list<br><a target="_blank" href="mailto:FreeSWITCH-users@lists.freeswitch.org">FreeSWITCH-users@lists.freeswi<wbr>tch.org</a><br><a target="_blank" href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users">http://lists.freeswitch.org/ma<wbr>ilman/listinfo/freeswitch-user<wbr>s</a><br>UNSUBSCRIBE:<a target="_blank" href="http://lists.freeswitch.org/mailman/options/freeswitch-users">http://lists.frees<wbr>witch.org/mailman/options/free<wbr>switch-users</a><br><a target="_blank" href="http://www.freeswitch.org">http://www.freeswitch.org</a><br> </p>
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Sincerely,<br><font color="#888888"><br style="color: #888888">Giovanni Maruzzelli<br style="color: #888888">OpenTelecom.IT</font><br>cell: +39 347 266 56 18<font color="#888888"><br style="color: #888888"></font></span> </p>
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______________________________<wbr>______________________________<wbr>_____________<br>Professional FreeSWITCH Consulting Services:<br><a target="_blank" href="mailto:consulting@freeswitch.org">consulting@freeswitch.org</a><br><a target="_blank" href="http://www.freeswitchsolutions.com">http://www.freeswitchsolutions<wbr>.com</a><br><br>Official FreeSWITCH Sites<br><a target="_blank" href="http://www.freeswitch.org">http://www.freeswitch.org</a><br><a target="_blank" href="http://confluence.freeswitch.org">http://confluence.freeswitch.o<wbr>rg</a><br><a target="_blank" href="http://www.cluecon.com">http://www.cluecon.com</a><br><br>FreeSWITCH-users mailing list<br><a target="_blank" href="mailto:FreeSWITCH-users@lists.freeswitch.org">FreeSWITCH-users@lists.freeswi<wbr>tch.org</a><br><a target="_blank" href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users">http://lists.freeswitch.org/ma<wbr>ilman/listinfo/freeswitch-user<wbr>s</a><br>UNSUBSCRIBE:<a target="_blank" href="http://lists.freeswitch.org/mailman/options/freeswitch-users">http://lists.frees<wbr>witch.org/mailman/options/free<wbr>switch-users</a><br><a target="_blank" href="http://www.freeswitch.org">http://www.freeswitch.org</a><br> </p>
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______________________________<wbr>______________________________<wbr>_____________<br>Professional FreeSWITCH Consulting Services:<br><a target="_blank" href="mailto:consulting@freeswitch.org">consulting@freeswitch.org</a><br><a rel="noreferrer" href="http://www.freeswitchsolutions.com" target="_blank">http://www.freeswitchsolutions<wbr>.com</a><br><br>Official FreeSWITCH Sites<br><a rel="noreferrer" href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br><a rel="noreferrer" href="http://confluence.freeswitch.org" target="_blank">http://confluence.freeswitch.o<wbr>rg</a><br><a rel="noreferrer" href="http://www.cluecon.com" target="_blank">http://www.cluecon.com</a><br><br>FreeSWITCH-users mailing list<br><a target="_blank" href="mailto:FreeSWITCH-users@lists.freeswitch.org">FreeSWITCH-users@lists.freeswi<wbr>tch.org</a><br><a rel="noreferrer" href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" target="_blank">http://lists.freeswitch.org/ma<wbr>ilman/listinfo/freeswitch-user<wbr>s</a><br>UNSUBSCRIBE:<a rel="noreferrer" href="http://lists.freeswitch.org/mailman/options/freeswitch-users" target="_blank">http://lists.frees<wbr>witch.org/mailman/options/free<wbr>switch-users</a><br><a rel="noreferrer" href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br> </p>
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______________________________<wbr>______________________________<wbr>_____________<br>Professional FreeSWITCH Consulting Services:<br><a target="_blank" href="mailto:consulting@freeswitch.org">consulting@freeswitch.org</a><br><a rel="noreferrer" href="http://www.freeswitchsolutions.com" target="_blank">http://www.freeswitchsolutions<wbr>.com</a><br><br>Official FreeSWITCH Sites<br><a rel="noreferrer" href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br><a rel="noreferrer" href="http://confluence.freeswitch.org" target="_blank">http://confluence.freeswitch.o<wbr>rg</a><br><a rel="noreferrer" href="http://www.cluecon.com" target="_blank">http://www.cluecon.com</a><br><br>FreeSWITCH-users mailing list<br><a target="_blank" href="mailto:FreeSWITCH-users@lists.freeswitch.org">FreeSWITCH-users@lists.freeswi<wbr>tch.org</a><br><a rel="noreferrer" href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" target="_blank">http://lists.freeswitch.org/ma<wbr>ilman/listinfo/freeswitch-user<wbr>s</a><br>UNSUBSCRIBE:<a rel="noreferrer" href="http://lists.freeswitch.org/mailman/options/freeswitch-users" target="_blank">http://lists.frees<wbr>witch.org/mailman/options/<wbr>freeswitch-users</a><br><a rel="noreferrer" href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br> </p>
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Sincerely,<br><font color="#888888"><br style="color: #888888">Giovanni Maruzzelli<br style="color: #888888">OpenTelecom.IT</font><br>cell: +39 347 266 56 18<font color="#888888"><br style="color: #888888"></font></span> </p>
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______________________________<wbr>______________________________<wbr>_____________<br>Professional FreeSWITCH Consulting Services:<br><a href="mailto:consulting@freeswitch.org">consulting@freeswitch.org</a><br><a rel="noreferrer" href="http://www.freeswitchsolutions.com" target="_blank">http://www.<wbr>freeswitchsolutions.com</a><br><br>Official FreeSWITCH Sites<br><a rel="noreferrer" href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br><a rel="noreferrer" href="http://confluence.freeswitch.org" target="_blank">http://confluence.freeswitch.<wbr>org</a><br><a rel="noreferrer" href="http://www.cluecon.com" target="_blank">http://www.cluecon.com</a><br><br>FreeSWITCH-users mailing list<br><a href="mailto:FreeSWITCH-users@lists.freeswitch.org">FreeSWITCH-users@lists.<wbr>freeswitch.org</a><br><a rel="noreferrer" href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" target="_blank">http://lists.freeswitch.org/<wbr>mailman/listinfo/freeswitch-<wbr>users</a><br>UNSUBSCRIBE:<a rel="noreferrer" href="http://lists.freeswitch.org/mailman/options/freeswitch-users" target="_blank">http://lists.<wbr>freeswitch.org/mailman/<wbr>options/freeswitch-users</a><br><a rel="noreferrer" href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br> </p>
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Sincerely,<br><font color="#888888"><br style="color: #888888">Giovanni Maruzzelli<br style="color: #888888">OpenTelecom.IT</font><br>cell: +39 347 266 56 18<font color="#888888"><br style="color: #888888"></font></span>
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