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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Hi Giovanni,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Thank you for your response.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-18.0pt;mso-list:l0 level1 lfo2"><![if !supportLists]><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><span style="mso-list:Ignore">1.)<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">The code example I provided was only a fragment of the script. The actual script is doing more than just recording but we will try the
dialplan approach as well. <o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-18.0pt;mso-list:l0 level1 lfo2"><![if !supportLists]><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><span style="mso-list:Ignore">2.)<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">The session:hangup was thought to leave the while loop but maybe it’s not necessary if the session is already finished or we change the
while for an if. I think I copied this from another example I found.<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-18.0pt;mso-list:l0 level1 lfo2"><![if !supportLists]><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><span style="mso-list:Ignore">3.)<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">We set the silence threshold to 0 because the documentation is not very clear how to disable the silence detection. We don’t want the
recording to stop in response to a period of silence. The point is to record everything.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Best regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Sven<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">De:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> FreeSWITCH-users [</span><a href="mailto:freeswitch-users-bounces@lists.freeswitch.org"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">mailto:freeswitch-users-bounces@lists.freeswitch.org</span></a><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">]
<b>En nombre de </b>Giovanni Maruzzelli<br>
<b>Enviado el:</b> jueves, 15 de junio de 2017 11:19<br>
<b>Para:</b> FreeSWITCH Users Help<br>
<b>Asunto:</b> Re: [Freeswitch-users] Call recording<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span lang="EN-US">On 15 June 2017 at 09:49, Sven Uszpelkat <</span><a href="mailto:USZPELSV@comunycarse.com" target="_blank"><span lang="EN-US">USZPELSV@comunycarse.com</span></a><span lang="EN-US">> wrote:<o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US">Hello,<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US"> <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US">We are using FreeSWITCH as a third-party recording application, i.e. we are receiving SIP calls with the complete audio of conversations taking place on another
switch and we are saving this audio to a file. To achieve this we are using a simple script similar to this:<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US"> <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US" style="font-size:10.0pt;font-family:"Courier New"">session:answer()</span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US" style="font-size:10.0pt;font-family:"Courier New"">while(session:ready() == true) do</span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US" style="font-size:10.0pt;font-family:"Courier New""> test = session:recordFile("/usr/local/freeswitch/recordings/test.wav", 18000, 0, 300)</span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US" style="font-size:10.0pt;font-family:"Courier New""> session:setAutoHangup(false)</span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US" style="font-size:10.0pt;font-family:"Courier New""> session:hangup()</span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US" style="font-size:10.0pt;font-family:"Courier New"">end</span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US"> <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US">This script will be invoked by the following dialplan:<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US"> <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US" style="font-size:10.0pt;font-family:"Courier New""><extension name="Recording"></span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US" style="font-size:10.0pt;font-family:"Courier New""> <condition field="destination_number" expression=".*"></span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US" style="font-size:10.0pt;font-family:"Courier New""> <action application="lua" data="record.lua"/></span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US" style="font-size:10.0pt;font-family:"Courier New""> </condition></span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US" style="font-size:10.0pt;font-family:"Courier New""></extension></span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US"> <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US">Basically it seems to work quite well, but sometimes there are missing audio at the end of the recorded file. Usually it’s only a few seconds, but sometimes
it seems to be more. (It’s like the recording sometimes goes behind the real call and when the hangup event is received the remaining audio is discarded.)
<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US"> <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US">What could be the reason for this behavior? Is there something wrong with the script or is there a better way to achieve our goal?<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span lang="EN-US">One first question come to my mind: why do you use a script here? A simple extension can do exactly the same, if you just want to record the session...<br>
<br>
</span><a href="https://freeswitch.org/confluence/display/FREESWITCH/mod_dptools:+record_session"><span lang="EN-US">https://freeswitch.org/confluence/display/FREESWITCH/mod_dptools:+record_session</span></a><span lang="EN-US"><o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span lang="EN-US">Anyway, if you want to use the script, why you first
<br>
<br>
</span><span lang="EN-US" style="font-size:10.0pt;font-family:"Courier New"">session:setAutoHangup(false)</span><span lang="EN-US"><o:p></o:p></span></p>
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<p class="MsoNormal"><span class="gmail-"><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial","sans-serif"">and after that you</span></span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US" style="font-size:10.0pt;font-family:"Courier New"">session:hangup()</span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial","sans-serif"">?</span><span lang="EN-US"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US">Also, you made the silence_threshold equal 0 (zero).
<br>
Have you has the same problems using a silence_threshold of, let's say, 30 (thirty), like in documentation? (
</span><a href="https://freeswitch.org/confluence/display/FREESWITCH/Lua+API+Reference#LuaAPIReference-session:recordFile"><span lang="EN-US">https://freeswitch.org/confluence/display/FREESWITCH/Lua+API+Reference#LuaAPIReference-session:recordFile</span></a><span lang="EN-US">
)<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span lang="EN-US">Hope this helps,<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US">-giovanni<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US"><br>
<o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US"> <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US">Many thanks in advance.<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US"> <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US">Best regards,<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US"> <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="IT" style="font-size:9.0pt;font-family:"Verdana","sans-serif"">Sven Uszpelkat</span><span lang="IT"><br>
</span><span lang="IT" style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:teal">Departamento I+D<br>
</span><span lang="EN-US" style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:teal">Comunycarse </span><span lang="EN-US" style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:#222222">Network Consultants, S.L.</span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US" style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:#222222"> </span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US" style="font-size:9.0pt;font-family:"Verdana","sans-serif";color:black"> </span><span lang="EN-US"><o:p></o:p></span></p>
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_________________________________________________________________________<br>
Professional FreeSWITCH Consulting Services:<br>
</span><a href="mailto:consulting@freeswitch.org"><span lang="EN-US">consulting@freeswitch.org</span></a><span lang="EN-US"><br>
</span><a href="http://www.freeswitchsolutions.com" target="_blank"><span lang="EN-US">http://www.freeswitchsolutions.com</span></a><span lang="EN-US"><br>
<br>
Official FreeSWITCH Sites<br>
</span><a href="http://www.freeswitch.org" target="_blank"><span lang="EN-US">http://www.freeswitch.org</span></a><span lang="EN-US"><br>
</span><a href="http://confluence.freeswitch.org" target="_blank"><span lang="EN-US">http://confluence.freeswitch.org</span></a><span lang="EN-US"><br>
</span><a href="http://www.cluecon.com" target="_blank"><span lang="EN-US">http://www.cluecon.com</span></a><span lang="EN-US"><br>
<br>
FreeSWITCH-users mailing list<br>
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</span><a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" target="_blank"><span lang="EN-US">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</span></a><span lang="EN-US"><br>
UNSUBSCRIBE:</span><a href="http://lists.freeswitch.org/mailman/options/freeswitch-users" target="_blank"><span lang="EN-US">http://lists.freeswitch.org/mailman/options/freeswitch-users</span></a><span lang="EN-US"><br>
</span><a href="http://www.freeswitch.org" target="_blank"><span lang="EN-US">http://www.freeswitch.org</span></a><span lang="EN-US"><o:p></o:p></span></p>
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-- <o:p></o:p></span></p>
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Sincerely,<br>
<span style="color:#888888"><br>
Giovanni Maruzzelli<br>
OpenTelecom.IT</span><br>
cell: +39 347 266 56 18<o:p></o:p></span></p>
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