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<p>Hi Michael,</p>
<p><br>
</p>
<p>Do you know how I can stop the following being called;</p>
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</p>
<p></p>
<div>&lt;macro name=&quot;voicemail_choose_greeting&quot;&gt;</div>
<div>&nbsp; &nbsp; &lt;input pattern=&quot;^(.*)$&quot;&gt;</div>
<div>&nbsp; &nbsp; &nbsp; &lt;match&gt;</div>
<div>&nbsp; &nbsp; &nbsp; &nbsp; &lt;action function=&quot;play-file&quot; data=&quot;voicemail/vm-choose_greeting_choose.wav&quot;/&gt;</div>
<div>&nbsp; &nbsp; &nbsp; &lt;/match&gt;</div>
<div>&nbsp; &nbsp; &lt;/input&gt;</div>
<div>&nbsp; &lt;/macro&gt;</div>
<br>
<p></p>
<p>I just dont want caller to have this option.</p>
<p><br>
</p>
<p>Thanks</p>
<p><br>
</p>
<p>Jon</p>
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<br>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>From:</b> Jonathan Hunter &lt;hunterj91@hotmail.com&gt;<br>
<b>Sent:</b> 12 May 2017 09:25<br>
<b>To:</b> freeswitch-users@lists.freeswitch.org<br>
<b>Subject:</b> Re: [Freeswitch-users] voicemail_ivr examples when checking voicemail</font>
<div>&nbsp;</div>
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<p><span style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt">Hi Michael,</span><br>
</p>
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<p><br>
</p>
<p>Thanks for the response, so I can just exclude phrases in;</p>
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</p>
<p><span>etc/freeswitch/lang/en/vm/sounds.xml to stop it reading out particular options, as essentially I dont want the user ringing in to check their voicemail to not have options to record multiple greetings, just want them to be able to record one, thats
 only change I need <span>😊</span></span></p>
<p><span><span><br>
</span></span></p>
<p><span><span>Jon</span></span></p>
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<div class="gmail_quote">---------- Forwarded message ----------<br>
From: <b class="gmail_sendername">Michael Jerris</b> <span dir="ltr">&lt;<a href="mailto:mike@jerris.com">mike@jerris.com</a>&gt;</span><br>
Date: Wed, May 10, 2017 at 7:49 PM<br>
Subject: Re: [Freeswitch-users] voicemail_ivr examples when checking voicemail<br>
To: FreeSWITCH Users Help &lt;<a href="mailto:freeswitch-users@lists.freeswitch.org">freeswitch-users@lists.freeswitch.org</a>&gt;<br>
<br>
<br>
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<blockquote type="cite">
<div>On May 10, 2017, at 2:34 PM, Jonathan Hunter &lt;<a href="mailto:hunterj91@hotmail.com" target="_blank">hunterj91@hotmail.com</a>&gt; wrote:</div>
<br class="m_-4978607119872829933Apple-interchange-newline">
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<div id="m_-4978607119872829933divtagdefaultwrapper" dir="ltr" style="font-style:normal; font-weight:normal; letter-spacing:normal; text-align:start; text-indent:0px; text-transform:none; white-space:normal; word-spacing:0px; font-size:12pt; font-family:Calibri,Arial,Helvetica,sans-serif">
<div style="margin-top:0px; margin-bottom:0px">Hey guys,</div>
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</div>
<div style="margin-top:0px; margin-bottom:0px">Sorry for the noise!</div>
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<div style="margin-top:0px; margin-bottom:0px">I am looking to use voicemail_ivr so I can ensure my own phrases are played and I can avoid giving the user options to record just one voicemail message (as they have the option to upload a file from our portal
 too).</div>
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</blockquote>
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</span>You can do all this with regular voicemail app by modifying the phrases involved and options I think.&nbsp; No need to do your own completely.&nbsp; Take a look at the phrase configs used for voicemail and voicemail config file and let us know where it might be
 an issue.</div>
<span class="">
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<div id="m_-4978607119872829933divtagdefaultwrapper" dir="ltr" style="font-style:normal; font-weight:normal; letter-spacing:normal; text-align:start; text-indent:0px; text-transform:none; white-space:normal; word-spacing:0px; font-size:12pt; font-family:Calibri,Arial,Helvetica,sans-serif">
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<div style="margin-top:0px; margin-bottom:0px">Can this be achieved using voicemail_ivr and if so are there any examples as confluence is good but doesnt have many configuration examples if you want to miss out phrases etc.</div>
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</blockquote>
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<br>
</span></div>
<br>
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-- <br>
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<div>Jonathan Hunter</div>
Technical Director /Telephony Developer
<div>M:(&#43;44) 7917 190 438</div>
<div><a href="mailto:Email%3Ajhunter@voxboxcoms.co.uk" target="_blank">Email:jhunter@voxboxcoms.co.uk</a></div>
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