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<p><span style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt;">Hi Michael,</span><br>
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<p>Thanks for the response, so I can just exclude phrases in;</p>
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<p><span>etc/freeswitch/lang/en/vm/sounds.xml to stop it reading out particular options, as essentially I dont want the user ringing in to check their voicemail to not have options to record multiple greetings, just want them to be able to record one, thats
 only change I need <span>😊</span></span></p>
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<p><span><span>Jon</span></span></p>
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<div class="gmail_quote">---------- Forwarded message ----------<br>
From: <b class="gmail_sendername">Michael Jerris</b> <span dir="ltr">&lt;<a href="mailto:mike@jerris.com">mike@jerris.com</a>&gt;</span><br>
Date: Wed, May 10, 2017 at 7:49 PM<br>
Subject: Re: [Freeswitch-users] voicemail_ivr examples when checking voicemail<br>
To: FreeSWITCH Users Help &lt;<a href="mailto:freeswitch-users@lists.freeswitch.org">freeswitch-users@lists.freeswitch.org</a>&gt;<br>
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<div>On May 10, 2017, at 2:34 PM, Jonathan Hunter &lt;<a href="mailto:hunterj91@hotmail.com" target="_blank">hunterj91@hotmail.com</a>&gt; wrote:</div>
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<div style="margin-top:0px; margin-bottom:0px">Hey guys,</div>
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<div style="margin-top:0px; margin-bottom:0px">Sorry for the noise!</div>
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<div style="margin-top:0px; margin-bottom:0px">I am looking to use voicemail_ivr so I can ensure my own phrases are played and I can avoid giving the user options to record just one voicemail message (as they have the option to upload a file from our portal
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</span>You can do all this with regular voicemail app by modifying the phrases involved and options I think.&nbsp; No need to do your own completely.&nbsp; Take a look at the phrase configs used for voicemail and voicemail config file and let us know where it might be
 an issue.</div>
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<div style="margin-top:0px; margin-bottom:0px">Can this be achieved using voicemail_ivr and if so are there any examples as confluence is good but doesnt have many configuration examples if you want to miss out phrases etc.</div>
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-- <br>
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<div>Jonathan Hunter</div>
Technical Director /Telephony Developer
<div>M:(&#43;44) 7917 190 438</div>
<div><a href="mailto:Email%3Ajhunter@voxboxcoms.co.uk" target="_blank">Email:jhunter@voxboxcoms.co.uk</a></div>
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