<html><head><meta http-equiv="Content-Type" content="text/html charset=us-ascii"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class=""><br class=""><div><blockquote type="cite" class=""><div class="">On May 10, 2017, at 2:34 PM, Jonathan Hunter <<a href="mailto:hunterj91@hotmail.com" class="">hunterj91@hotmail.com</a>> wrote:</div><br class="Apple-interchange-newline"><div class=""><div id="divtagdefaultwrapper" dir="ltr" style="font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; font-size: 12pt; font-family: Calibri, Arial, Helvetica, sans-serif;" class=""><div style="margin-top: 0px; margin-bottom: 0px;" class="">Hey guys,</div><div style="margin-top: 0px; margin-bottom: 0px;" class=""><br class=""></div><div style="margin-top: 0px; margin-bottom: 0px;" class="">Sorry for the noise!</div><div style="margin-top: 0px; margin-bottom: 0px;" class=""><br class=""></div><div style="margin-top: 0px; margin-bottom: 0px;" class="">I am looking to use voicemail_ivr so I can ensure my own phrases are played and I can avoid giving the user options to record just one voicemail message (as they have the option to upload a file from our portal too).</div></div></div></blockquote><div><br class=""></div>You can do all this with regular voicemail app by modifying the phrases involved and options I think. No need to do your own completely. Take a look at the phrase configs used for voicemail and voicemail config file and let us know where it might be an issue.</div><div><br class=""><blockquote type="cite" class=""><div class=""><div id="divtagdefaultwrapper" dir="ltr" style="font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; font-size: 12pt; font-family: Calibri, Arial, Helvetica, sans-serif;" class=""><div style="margin-top: 0px; margin-bottom: 0px;" class=""><br class=""></div><div style="margin-top: 0px; margin-bottom: 0px;" class="">Can this be achieved using voicemail_ivr and if so are there any examples as confluence is good but doesnt have many configuration examples if you want to miss out phrases etc.</div></div></div></blockquote></div><br class=""></body></html>