<html><head><meta http-equiv="Content-Type" content="text/html charset=utf-8"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class="">When yo say agent do you mean using call queues? mod_fifo has support for “fifo_track_calls” which allows for this type of functionality too.<div class=""><br class=""></div><div class=""><br class=""><div><blockquote type="cite" class=""><div class="">On Apr 28, 2017, at 1:25 PM, Brian West <<a href="mailto:brian@freeswitch.org" class="">brian@freeswitch.org</a>> wrote:</div><br class="Apple-interchange-newline"><div class=""><div dir="ltr" class="">see mod_limit.</div><div class="gmail_extra"><br class=""><div class="gmail_quote">On Fri, Apr 28, 2017 at 12:17 PM, Robert Oldham <span dir="ltr" class=""><<a href="mailto:robert@oldhamtechnology.com" target="_blank" class="">robert@oldhamtechnology.com</a>></span> wrote:<br class=""><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div class=""><div class="">Is there a way to implement skip busy agent in freeswitch? I'm trying to send an incoming call to a ring group, without ringing anyone that is already on the phone or DND. Is there a simple way to do this?</div><div class=""><br class=""></div></div></blockquote></div></div></div></blockquote></div><br class=""></div></body></html>