<div dir="ltr"><br><div class="gmail_extra"><br><div class="gmail_quote">On Fri, Apr 14, 2017 at 3:34 PM, Mundkowsky, Robert <span dir="ltr"><<a href="mailto:rmundkowsky@ets.org" target="_blank">rmundkowsky@ets.org</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<p class="MsoNormal"><a name="m_7653100779828874488__MailEndCompose"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Michael<u></u><u></u></span></a></p>
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<p class="MsoNormal" style="text-indent:.5in"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Just curious, why so many problems with VMs?<u></u><u></u></span></p>
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<p class="MsoNormal" style="text-indent:.5in"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">I would think most applications need real time clocks that provide consistent valid data?</span></p></div></div></blockquote><div><br></div><div>Problems include:</div><div><br></div><div>*) User error when configuring</div><div>*) Resources available which can be unknown on a hosted vm platform.</div><div>*) Countless other variables about the setup not known at this time.</div><div><br></div><div>Everything discussed thus far is conjecture and supposition so there is not really any concrete subject to comment on.</div><div>This is why we do not usually engage on performance and VM related subjects.</div><div><br></div><div>We offer commercial assistance for matters such as this where it requires possible investigation and time spent to discover the source of an issue.</div><div><a href="mailto:consulting@freeswitch.org">consulting@freeswitch.org</a></div><div><br></div><div><br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div lang="EN-US" link="blue" vlink="purple"><div class="m_7653100779828874488WordSection1">
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Bilal,<u></u><u></u></span></p>
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<p class="MsoNormal" style="text-indent:.5in"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">you might try a larger AWS instance to make sure your are getting 100% of the box; might help some.<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Robert
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <a href="mailto:freeswitch-users-bounces@lists.freeswitch.org" target="_blank">freeswitch-users-bounces@<wbr>lists.freeswitch.org</a> [mailto:<a href="mailto:freeswitch-users-bounces@lists.freeswitch.org" target="_blank">freeswitch-users-<wbr>bounces@lists.freeswitch.org</a>]
<b>On Behalf Of </b>Michael Jerris<br>
<b>Sent:</b> Friday, April 14, 2017 4:25 PM<br>
<b>To:</b> FreeSWITCH Users Help <<a href="mailto:freeswitch-users@lists.freeswitch.org" target="_blank">freeswitch-users@lists.<wbr>freeswitch.org</a>><br>
<b>Subject:</b> Re: [Freeswitch-users] Choppy audio when conferencing 4+ participants<u></u><u></u></span></p>
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<p class="MsoNormal">can you reproduce the same issue on real hardware? We’ve seen all kinds of weird timing issues that could account for this running on aws.<u></u><u></u></p>
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<p class="MsoNormal">On Apr 14, 2017, at 4:16 PM, Bilal Dar <<a href="mailto:bilal@rgate-systems.com" target="_blank">bilal@rgate-systems.com</a>> wrote:<u></u><u></u></p>
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<p class="MsoNormal">Its an AWS <span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333">m3.2xlarge instance.</span><u></u><u></u></p>
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<p class="MsoNormal">On Fri, Apr 14, 2017 at 9:57 AM, Michael Jerris <<a href="mailto:mike@jerris.com" target="_blank">mike@jerris.com</a>> wrote:<u></u><u></u></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">Real hardware or VM?<br>
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> On Apr 14, 2017, at 12:48 PM, Bilal Dar <<a href="mailto:bilal@rgate-systems.com" target="_blank">bilal@rgate-systems.com</a>> wrote:<br>
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> I have been struggling with an issue for almost 2 weeks.<br>
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> Our regular calls have no quality issue and looking RTCP statistics network conditions are perfect. We have normally on peak hr 60 calls and around 10 conferences.<br>
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> We have noticed that when we have 2 conferences of 4 or 5 participants, audio starts breaking for the users who are on conference. Regular calls do not experience any quality degradation.<br>
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> I upgraded the server to specs of 30Gig memory and 8 vCPU but still the issue exists. Common thing I have noticed even during off-peak hrs is that two 4+ participant call can cause the issue.<br>
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> I have ruled out network & hardware. Last change I made was moved all users to G.711 from G.722. Now I am not sure what other steps I can take. Appreciate any suggestions.<u></u><u></u></p>
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