<div dir="ltr">Try making the call with<div><br></div><div>fsctl debug_level 10</div><div><br></div><div>and observe the logs, answer followed by silence_stream should send audio to the client.</div><div>Also try playing an audio file instead of silence stream to see if you hear it.</div><div><br></div><div><br></div><div><br></div><div><br></div></div><div class="gmail_extra"><br><div class="gmail_quote">On Thu, Jan 5, 2017 at 11:58 AM, José Lopes <span dir="ltr">&lt;<a href="mailto:jose.lopes@itcenter.com.pt" target="_blank">jose.lopes@itcenter.com.pt</a>&gt;</span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">Hello Brian,<div><br></div><div>Thanks for your reply.</div><div><br></div><div>I tried the dialplan bellow with silence_stream://2000, and i have that issue.</div><div>I tried with silence_stream://3000 and the audio cut off is greater. </div><div>Without the playback, there is no audio cut off, but FreeSwitch doesn&#39;t send any rtp packets to verto client before the bridge.</div><div><br></div><div>There is any thing more that i can do?</div><div><br></div><div><br></div><div><div>&lt;include&gt;</div><div>  &lt;context name=&quot;default&quot;&gt;</div><div>    &lt;extension name=&quot;call_debug&quot; continue=&quot;true&quot;&gt;</div><div>      &lt;condition field=&quot;${call_debug}&quot; expression=&quot;^true$&quot; break=&quot;never&quot;&gt;</div><div>        &lt;action application=&quot;info&quot;/&gt;</div><div>      &lt;/condition&gt;</div><div>    &lt;/extension&gt;</div><div>    &lt;extension name=&quot;itsp_send_call&quot;&gt;</div><div>      &lt;condition field=&quot;destination_number&quot; expression=&quot;^.*$&quot;&gt;</div><div>        &lt;action application=&quot;answer&quot;/&gt;</div><div>        &lt;action application=&quot;playback&quot; data=&quot;silence_stream://2000&quot;/&gt;</div><div>        &lt;action application=&quot;bridge&quot; data=&quot;{absolute_codec_string=&#39;<wbr>PCMU&#39;}sofia/gateway/1002/${<wbr>destination_number}&quot;/&gt;</div><div>      &lt;/condition&gt;</div><div>    &lt;/extension&gt;</div><div>  &lt;/context&gt;</div><div>&lt;/include&gt;</div></div><div><br></div><div><br></div><div>Best Regards,</div><div>Jose Lopes</div><div><br></div></div><div class="gmail_extra"><br clear="all"><div><div class="m_-7192412940806323724gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><font size="2" face="verdana, sans-serif">Os melhores cumprimentos / Best regards,</font></div><div dir="ltr"><font size="2" face="verdana, sans-serif"><br></font></div><font size="2" face="verdana, sans-serif">José Lopes<br></font><span style="color:rgb(102,102,102)"><font size="2" face="verdana, sans-serif">Research and Development<br></font><font size="2" face="verdana, sans-serif">Phone: <a href="tel:%2B351%20256%20370%20980" value="+351256370980" target="_blank">+351 256 370 980</a><br></font><font size="2" face="verdana, sans-serif">Email: <a href="mailto:jose.lopes@itcenter.com.pt" target="_blank">jose.lopes@itcenter.com.pt</a></font><br></span><br><table style="border-collapse:collapse;width:600px"><tbody><tr><td><a href="http://www.itcenter.com.pt/" style="color:rgb(17,85,204);width:124px;min-height:74px;display:block;float:left" target="_blank"><img src="http://www.itcenter.com.pt/email/assinatura-email-itcenter_logo-itcenter_124x74.jpg"></a></td><td><a href="http://www.itcenter.com.pt/" style="color:rgb(17,85,204);width:50px;min-height:74px;margin-left:20px;display:block;float:left" target="_blank"><img src="http://www.itcenter.com.pt/email/assinatura-email-itcenter_premios-destincoes_50x74.jpg"></a></td><td style="display:block;width:370px;padding:0px;float:left" width="317"><a href="http://www.itcenter.com.pt/" style="color:rgb(17,85,204);width:317px;min-height:86px;display:block;float:right" target="_blank"><img src="http://www.itcenter.com.pt/email/assinatura-email-itcenter_noticia-destaque.jpg" style="vertical-align:bottom"></a></td></tr></tbody></table><table style="border-collapse:collapse"><tbody><tr><td style="float:left;line-height:18px"><a href="http://www.itcenter.com.pt/" style="color:rgb(102,102,102);text-decoration:none" target="_blank">www.itcenter.com.pt</a></td><td><a href="http://store.itcenter.com.pt/" style="color:rgb(17,85,204);margin-left:10px;width:23px;min-height:23px;display:block" target="_blank"><img src="http://www.itcenter.com.pt/email/assinatura-email-itcenter_store.jpg" alt="ITCENTER Store" title="ITCENTER Store"></a></td><td><a href="http://support.itcenter.com.pt/otrs/customer.pl" style="color:rgb(17,85,204);margin-left:10px;width:23px;min-height:23px;display:block" target="_blank"><img src="http://www.itcenter.com.pt/email/assinatura-email-itcenter_helpdesk.jpg" alt="ITCENTER Helpdesk" title="ITCENTER Helpdesk"></a></td></tr></tbody></table><table style="border-collapse:collapse"><tbody><tr width=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<br><div class="gmail_quote">2017-01-05 15:47 GMT+00:00 Brian West <span dir="ltr">&lt;<a href="mailto:brian@freeswitch.org" target="_blank">brian@freeswitch.org</a>&gt;</span>:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">Prefix them with silence_stream://2000 or 3000 and it should go away.<div><br></div><div>/b</div><div><br></div></div><div class="gmail_extra"><div><div class="m_-7192412940806323724h5"><br><div class="gmail_quote">On Thu, Jan 5, 2017 at 9:29 AM, Bipin Patel <span dir="ltr">&lt;<a href="mailto:bipin@xbipin.com" target="_blank">bipin@xbipin.com</a>&gt;</span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
  
    
  
  <div bgcolor="#FFFFFF" text="#000000">
    <font size="-1"><font face="Arial">hi,<br>
        <br>
        i have the same issue, i think its related to slow audio setup
        during the call<br>
        <br>
        <br>
      </font></font>
    <div class="m_-7192412940806323724m_-4902460148453144172m_4646815924527033807moz-signature">
      Regards,<br>
      Bipin<br>
      <br>
      <br>
      <hr>
    </div><div><div class="m_-7192412940806323724m_-4902460148453144172h5">
    <div class="m_-7192412940806323724m_-4902460148453144172m_4646815924527033807moz-cite-prefix">-------- Original Message --------<br>
      Subject: [Freeswitch-users] Audio cut off at the begin of the
      verto call to sip external voicemail<br>
      From: José Lopes <a class="m_-7192412940806323724m_-4902460148453144172m_4646815924527033807moz-txt-link-rfc2396E" href="mailto:jose.lopes@itcenter.com.pt" target="_blank">&lt;jose.lopes@itcenter.com.pt&gt;</a><br>
      To: FreeSWITCH Users Help
      <a class="m_-7192412940806323724m_-4902460148453144172m_4646815924527033807moz-txt-link-rfc2396E" href="mailto:freeswitch-users@lists.freeswitch.org" target="_blank">&lt;freeswitch-users@lists.freesw<wbr>itch.org&gt;</a><br>
      Date: 1/5/2017, 6:35:45 PM<br>
    </div>
    </div></div><blockquote type="cite"><div><div class="m_-7192412940806323724m_-4902460148453144172h5">
      <div dir="ltr">
        <div>Hello Guys,</div>
        <div><br>
        </div>
        <div>I have audio cut off at the begin of the verto call to
           FreeSwitch that redirect to sip external voicemail (Access
          voicemail mailbox) . </div>
        <div><br>
        </div>
        <div>This happen when I use PCMU at verto codecs and sip
          codecs (if i use opus at verto codecs, there is no issue, but
          this causes audio transcoding) .</div>
        <div><br>
        </div>
        <div>At dialplan i used the example &quot;Bridging from WebRTC
          (mod_verto) to PSTN/ITSPs&quot; from <a href="https://freeswitch.org/confluence/display/FREESWITCH/mod_verto" target="_blank">https://freeswitch.org/conflue<wbr>nce/display/FREESWITCH/mod_ver<wbr>to</a>.</div>
        <div>I notice if i remove the playback action, there is no
          issue. But I need the playback action to send rtp packets to
          verto client.</div>
        <div><br>
        </div>
        <div>I simulate this using another FreeSwitch as external
          voicemail server and I only listen &quot;id followed by pound&quot; from
          the initial message of voicemail (&quot;Please enter your id
          followed by pound&quot;).</div>
        <div>The log of this call is at <a href="https://pastebin.freeswitch.org/view/507fa115" target="_blank">https://pastebin.freeswitch<wbr>.org/view/507fa115</a></div>
        <div><br>
        </div>
        <div>What I can do to use PCMU at verto codecs and sip codecs on
          type of call?</div>
        <div>Should i open a issue on FreeSwitch JIRA ?</div>
        <div><br>
        </div>
        <br clear="all">
        <div>
          <div class="m_-7192412940806323724m_-4902460148453144172m_4646815924527033807gmail_signature">
            <div dir="ltr">
              <div dir="ltr">
                <div dir="ltr"><font face="verdana, sans-serif" size="2">Best
                    regards,</font></div>
                <div><font face="verdana, sans-serif" size="2">Jose
                    Lopes<br>
                  </font></div>
              </div>
            </div>
          </div>
        </div>
      </div>
      <br>
      <fieldset class="m_-7192412940806323724m_-4902460148453144172m_4646815924527033807mimeAttachmentHeader"></fieldset>
      <br>
      </div></div><pre>______________________________<wbr>______________________________<wbr>_____________
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    </blockquote>
    <br>
  </div>



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<a href="http://www.freeswitch.org" rel="noreferrer" target="_blank">http://www.freeswitch.org</a><br></blockquote></div><br><br clear="all"><div><br></div></div></div>-- <br><div class="m_-7192412940806323724m_-4902460148453144172gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div class="m_-7192412940806323724m_-4902460148453144172gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr">







<p><font face="courier new, monospace"><b><i><font size="4">Brian West</font></i></b><br><span style="font-size:x-small"><a href="mailto:brian@freeswitch.org" target="_blank">brian@freeswitch.org</a></span></font></p>
<p><font size="1" face="courier new, monospace"><img src="http://billing.freeswitch.org/templates/default/img/whmcslogo.png"><br></font></p><p><font size="2" face="monospace, monospace"><b><i>Twitter: @FreeSWITCH , @briankwest</i></b><br><a href="http://www.freeswitchbook.com" target="_blank">http://www.freeswitchbook.com</a> <br><a href="http://www.freeswitchcookbook.com" target="_blank">http://www.freeswitchcookbook.<wbr>com</a></font><font size="2" face="monospace, monospace"><br></font><a href="https://www.gofundme.com/freeswitch_ubuntu" style="font-size:12.8px" target="_blank"><font face="monospace, monospace">https://www.gofundme.com/frees<wbr>witch_ubuntu</font></a></p><p><font face="monospace, monospace">Got Bugs? Report them <a href="https://freeswitch.org/jira" target="_blank">here</a>! | Reddit: <a href="https://www.reddit.com/r/freeswitch" target="_blank">/r/freeswitch</a></font></p>
<p><font size="2" face="monospace, monospace"><b>T:</b><a href="tel:(918)%20420-9001" value="+19184209001" target="_blank">+19184209001</a> | <b>F:</b><a href="tel:(918)%20420-9002" value="+19184209002" target="_blank">+19184209002</a> | <b>M:</b>+1918424WEST (9378)<br><b>Skype:</b>briankwest</font></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
</div>
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<a href="http://www.freeswitch.org" rel="noreferrer" target="_blank">http://www.freeswitch.org</a><br></blockquote></div><br><br clear="all"><div><br></div>-- <br><div class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr">Anthony Minessale II       ♬ @anthmfs  ♬ @FreeSWITCH  ♬<div><br><div>☞ <a href="http://freeswitch.org/" target="_blank">http://freeswitch.org/</a>  ☞ <a href="http://cluecon.com/" target="_blank">http://cluecon.com/</a>  ☞ <a href="http://twitter.com/FreeSWITCH" target="_blank">http://twitter.com/FreeSWITCH</a></div><div><div>☞ <a href="http://irc.freenode.net" target="_blank">irc.freenode.net</a> #freeswitch ☞ <u><a href="http://freeswitch.org/g+" target="_blank">http://freeswitch.org/g+</a></u><br><br></div><div>ClueCon Weekly Development Call <br></div><div>☎ <a href="mailto:sip%3A888@conference.freeswitch.org" target="_blank">sip:888@conference.freeswitch.org</a>  ☎ +19193869900 </div><div><br></div></div></div><div><a href="https://www.youtube.com/watch?v=9XXgW34t40s" style="color:rgb(17,85,204);font-size:12.8000001907349px" target="_blank">https://www.youtube.com/watch?v=9XXgW34t40s</a></div><div><a href="https://www.youtube.com/watch?v=NLaDpGQuZDA" target="_blank">https://www.youtube.com/watch?v=NLaDpGQuZDA</a><br></div></div></div></div></div></div></div>
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