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    <p>Hi !<br>
      <br>
      is that possible to increase the BUG priority ?</p>
    <p>That's very important for our system.</p>
    <p><br>
    </p>
    <p><span class="">Regards Ewgeny.</span></p>
    <br>
    <div class="moz-cite-prefix">17.11.16 15:40, Ewgeny пишет:<br>
    </div>
    <blockquote cite="mid:3aa89065-7ecf-4ee3-2cf0-00f30beea831@ukr.net"
      type="cite">
      <meta content="text/html; charset=utf-8" http-equiv="Content-Type">
      <p>the Bug report created - <a moz-do-not-send="true"
          class="moz-txt-link-freetext"
          href="https://freeswitch.org/jira/browse/FS-9752">https://freeswitch.org/jira/browse/FS-9752</a></p>
      <span class="">Regards Ewgeny.<br>
        <br>
        <br>
      </span>
      <div class="moz-cite-prefix">16.11.2016 22:56, Ítalo Rossi пишет:<br>
      </div>
      <blockquote
cite="mid:CABMX_w_YFYv3hCeivA2FPu+sy0KrRi+2tB-Yfgb8yMGMAK5dcg@mail.gmail.com"
        type="cite">
        <div dir="ltr">Bug reports go to JIRA.
          <div><br>
          </div>
          <div>Don't forget to put debug logs (/log 7 siptrace etc) and
            your configurations.</div>
        </div>
        <div class="gmail_extra"><br>
          <div class="gmail_quote">On Wed, Nov 16, 2016 at 9:02 AM,
            Ewgeny <span dir="ltr">&lt;<a moz-do-not-send="true"
                href="mailto:evoip@ukr.net" target="_blank">evoip@ukr.net</a>&gt;</span>
            wrote:<br>
            <blockquote class="gmail_quote" style="margin:0 0 0
              .8ex;border-left:1px #ccc solid;padding-left:1ex">
              <div bgcolor="#FFFFFF" text="#000000">
                <p>P.S.</p>
                <p>see attached file with call-flows.</p>
                <span class="">
                  <p><br>
                  </p>
                  <p><br>
                  </p>
                  <p><br>
                  </p>
                  <p>Thanks in advance for any help.<br>
                  </p>
                  Regards Ewgeny.
                  <p><br>
                  </p>
                  <br>
                </span>
                <div class="m_5218191355764763440moz-cite-prefix">16.11.2016
                  13:56, Ewgeny пишет:<br>
                </div>
                <div>
                  <div class="h5">
                    <blockquote type="cite">
                      <p>Some more information about the issue with
                        group pickup.</p>
                      <p>Why intercept doesn't work with Queues ?</p>
                      <p><br>
                      </p>
                      15.11.2016 17:47, Ewgeny пишет:<br>
                      <blockquote type="cite">
                        <p>Hi !</p>
                        <p>First about terminology: <strong
style="box-sizing:border-box;font-weight:bold;line-height:inherit;color:rgb(46,47,48);font-family:&quot;HelveticaNeue&quot;,Helvetica,Roboto,Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255)">Call
                            Pickup</strong><span><span
                              class="m_5218191355764763440Apple-converted-space"> </span>the
                            ability to pull a ringing call to the phone
                            you are currently on.</span></p>
                        <p><span
                            style="color:rgb(46,47,48);font-family:&quot;Helvetica
Neue&quot;,Helvetica,Roboto,Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);display:inline!important;float:none"></span>Call
                          Pickup = Call Intercept = Call group pickup.</p>
                        <p><br>
                        </p>
                        <p>We're using FreeSWITCH version: 1.6.8~64bit
                          in our complex telephony system with Kamailio
                          and other SIP services.</p>
                        <p>The problem with call pickup (intercept) when
                          using a Queue (mod_callcenter).</p>
                        <p>The group pickup scheme we are using
                          described here: <a moz-do-not-send="true"
                            class="m_5218191355764763440moz-txt-link-freetext"
href="http://www.tech-invite.com/fo-sip/tinv-fo-sip-service-16.html"
                            target="_blank">http://www.tech-invite.com/fo-<wbr>sip/tinv-fo-sip-service-16.<wbr>html</a>.</p>
                        <p>We do SUBSCRIBE (3 see link) to some our
                          service - that return information about the
                          call (call legs) in NOTIFY with XML body (5).</p>
                        <p>Then we do an INVITE with REPLACES (7) that
                          actually do the Intercept.</p>
                        <p>This works on normal calls, but doesn't work
                          with Queues. <br>
                        </p>
                        <p>In the queue a few agents simultaneously
                          calling, and when INVITE w Replace headers
                          comes it didn't intercept the call.</p>
                        <p>The question is: how to implement Call Group
                          Pickup (Call Intercept) with mod_callcenter ?</p>
                        <p>If it necessary i can add call sip traces for
                          more details.<br>
                        </p>
                        <p>Thanks in advance for any help.<br>
                        </p>
                        <p><br>
                        </p>
                        <p>Regards Ewgeny.<br>
                        </p>
                        <p><br>
                        </p>
                        <br>
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                        <pre>______________________________<wbr>______________________________<wbr>_____________
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      <pre>______________________________<wbr>______________________________<wbr>_____________
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</blockquote></div>

<div>
</div>-- 
<div class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr">Ítalo Rossi<div><a moz-do-not-send="true" href="mailto:italo@freeswitch.org" target="_blank">italo@freeswitch.org</a></div></div></div>
</div>


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<pre wrap="">_________________________________________________________________________
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Official FreeSWITCH Sites
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<a moz-do-not-send="true" class="moz-txt-link-freetext" href="http://www.freeswitch.org">http://www.freeswitch.org</a></pre>

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