<html><head><meta http-equiv="Content-Type" content="text/html charset=utf-8"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class="">How old of a version? I vaguely recall a bug in this quite a while back.<div class=""><br class=""><div><blockquote type="cite" class=""><div class="">On Nov 2, 2016, at 3:10 PM, Muhammad Naseer Bhatti <<a href="mailto:nbhatti@gmail.com" class="">nbhatti@gmail.com</a>> wrote:</div><br class="Apple-interchange-newline"><div class=""><img class="cloudmagic-smart-beacon" src="https://tr.cloudmagic.com/h/v6/emailtag/tag/1478113859/73154a264d7158e3599b823299ce3695/3f7124c27aa68ef9d0c2429b27f37ca9/2be3e60691a5bd564f2ef58e3c869471/9efab2399c7c560b34de477b9aa0a465/ufo.gif" style="border:0; width:0; height:0; overflow:hidden;" width="0" height="0"><div dir="auto" class=""><span class="">I am trying to diagnose a gateway down issue,</span><div class=""><span class=""><br class=""></span></div><div class="">2016-11-02 17:59:41.304402 [ERR] mod_sofia.c:4391 Gateway 'vgaccount' is down!</div><div class=""><br class=""></div><div class="">(Yes it’s a little old version but need to figure out the root cause)</div><div class=""><span class=""><br class=""></span></div><div class=""><span class="">I have the gigantic sip trace and the log files but not able to figure out why I am seeing this message. Though at the same time I am able to ping the gateway fine from the same machine. What sort of symptoms should I look for in the log files? I am already looking into network connectivity and other system log files but nothing as of now.<br class=""><br class=""></span></div></div></div></blockquote></div><br class=""></div></body></html>