<html><head><meta http-equiv="Content-Type" content="text/html charset=utf-8"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class="">If its a bug in the logic it probably would require a reliable way to reproduce it then adding some logging to track it down… alternatively you could try to look through changes to mod_sofia from the last 18 months and maybe you find a patch in that logic that points to the problem. Either way, tracking down a reliable way to reproduce it is probably the first step.<div class=""><br class=""></div><div class=""><br class=""><div><blockquote type="cite" class=""><div class="">On Nov 2, 2016, at 4:11 PM, Muhammad Naseer Bhatti <<a href="mailto:nbhatti@gmail.com" class="">nbhatti@gmail.com</a>> wrote:</div><br class="Apple-interchange-newline"><div class=""><img class="cloudmagic-smart-beacon" src="https://tr.cloudmagic.com/h/v6/emailtag/tag/1478117486/73154a264d7158e3599b823299ce3695/3f7124c27aa68ef9d0c2429b27f37ca9/2770b9471cb58b0d43d0bdc5359c7dfd/9efab2399c7c560b34de477b9aa0a465/ufo.gif" style="border:0; width:0; height:0; overflow:hidden;" width="0" height="0"><div dir="auto" class=""><span class="">Shamefully quite old :(</span><div class=""><span class=""><br class=""></span></div><div class="">FreeSWITCH Version 1.5.15b+git~20150222T001715Z~9df39b8fe4~64bit (git 9df39b8 2015-02-22 00:17:15Z 64bit)</div><div class=""><span class=""><br class=""></span></div><div class=""><span class="">I am going to try the latest version to see if I can replicate this. But generally speaking, how to troubleshoot this behavior?<br class=""></span><br class=""><div id="cm_footer" class="cm_footer"><div id="cm_sent_from" class="">via <a href="https://cloudmagic.com/k/d/mailapp?ct=dx&cv=9.1.25&pv=10.12.1&source=email_footer_2" class="">Newton Mail</a></div></div><span class=""><br class=""></span><div id="cm_replymail_content_wrap" class=""><div class="cm_replymail_content_1478117417_wrapper">On Wed, Nov 2, 2016 at 10:29 PM, Michael Jerris <<a href="mailto:mike@jerris.com" class="">mike@jerris.com</a>> wrote:<br class=""><div id="cm_replymail_content_1478117417" style="overflow: visible;" class=""><blockquote style="margin:0;border-left: #D6D6D6 1px solid;padding-left: 10px;" class=""><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class="">How old of a version? I vaguely recall a bug in this quite a while back.<div class=""><br class=""><div class=""><blockquote class=""><div class="">On Nov 2, 2016, at 3:10 PM, Muhammad Naseer Bhatti <<a href="mailto:nbhatti@gmail.com" class="">nbhatti@gmail.com</a>> wrote:</div><br class="Apple-interchange-newline"><div class=""><div dir="auto" class=""><span class="">I am trying to diagnose a gateway down issue,</span><div class=""><span class=""><br class=""></span></div><div class="">2016-11-02 17:59:41.304402 [ERR] mod_sofia.c:4391 Gateway 'vgaccount' is down!</div><div class=""><br class=""></div><div class="">(Yes it’s a little old version but need to figure out the root cause)</div><div class=""><span class=""><br class=""></span></div><div class=""><span class="">I have the gigantic sip trace and the log files but not able to figure out why I am seeing this message. Though at the same time I am able to ping the gateway fine from the same machine. What sort of symptoms should I look for in the log files? I am already looking into network connectivity and other system log files but nothing as of now.<br class=""><br class=""></span></div></div></div></blockquote></div></div></div></blockquote></div></div></div></div></div></div></blockquote></div><br class=""></div></body></html>