<p dir="auto" style=" text-align: left; margin-top: 25px; margin-bottom: 25px; font-family: sans-serif; font-size: 11pt; color: black; background-color: white ">Thanks Giovanni.</p>
<p dir="auto" style=" text-align: left; margin-top: 25px; margin-bottom: 25px; font-family: sans-serif; font-size: 11pt; color: black; background-color: white ">I checked Verto, but it looks like a Web RTC implementation. I am looking for simple text chat system that will work in all the browser. </p>
<p dir="auto" style=" text-align: left; margin-top: 25px; margin-bottom: 25px; font-family: sans-serif; font-size: 11pt; color: black; background-color: white ">If I use any other opensource chat system, can I integrate that with free switch and make use of all the callcenter feature ?</p>
<p dir="auto" style=" text-align: left; margin-top: 25px; margin-bottom: 25px; font-family: sans-serif; font-size: 11pt; color: black; background-color: white ">Thanks<br>
Renju</p>
<p dir="auto" style=" text-align: left; margin-top: 25px; margin-bottom: 25px; font-family: sans-serif; font-size: 11pt; color: black; background-color: white ">Get <a href="https://aka.ms/ghei36">Outlook for Android</a><br></p>
<p dir="auto" style=" text-align: left; margin-top: 25px; margin-bottom: 25px; font-family: sans-serif; font-size: 11pt; color: black; background-color: white ">From: Giovanni Maruzzelli<br>
Sent: Monday, 17 October, 22:03<br>
Subject: Re: [Freeswitch-users] Web Live Chat with Freeswitch<br>
To: FreeSWITCH Users Help<br></p>
<p dir="auto" style=" text-align: left; margin-top: 25px; margin-bottom: 25px; font-family: sans-serif; font-size: 11pt; color: black; background-color: white ">In FS you can use mod_callcenter, mod_verto, mod_fifo, mod_sofia, and sangoma cards (if you cannot use SIP for pstn).</p>
<p dir="auto" style=" text-align: left; margin-top: 25px; margin-bottom: 25px; font-family: sans-serif; font-size: 11pt; color: black; background-color: white ">Google around for it, go to <a href="https://freeswitch.org/confluence">https</a><a href="https://freeswitch.org/confluence">://freeswitch.org/confluence</a> or read the books about FS.</p>
<p dir="auto" style=" text-align: left; margin-top: 25px; margin-bottom: 25px; font-family: sans-serif; font-size: 11pt; color: black; background-color: white ">sent from mobile<br>
cell: +39 347 266 56 18<br>
Giovanni Maruzzelli<br>
OpenTelecom.IT<br></p>
<p dir="auto" style=" text-align: left; margin-top: 25px; margin-bottom: 25px; font-family: sans-serif; font-size: 11pt; color: black; background-color: white ">On Oct 17, 2016 5:55 PM, "Renju raj" <<a href="mailto:renjuraj.t@live.com">renjuraj.t@live.com</a>> wrote:</p>
<blockquote type="cite"><p dir="auto" style=" text-align: left; margin-top: 25px; margin-bottom: 25px; font-family: sans-serif; font-size: 11pt; color: black; background-color: white ">I am new to freeswitch world.</p>
<p dir="auto" style=" text-align: left; margin-top: 25px; margin-bottom: 25px; font-family: sans-serif; font-size: 11pt; color: black; background-color: white ">I have use case where Customer wants a web chat(Live Chat Support) in their web site.</p>
<p dir="auto" style=" text-align: left; margin-top: 25px; margin-bottom: 25px; font-family: sans-serif; font-size: 11pt; color: black; background-color: white ">The recipients of the chat will be the Callcenter agents, they will be connected to Freeswitch and also supporting PSTN calls also.</p>
<p dir="auto" style=" text-align: left; margin-top: 25px; margin-bottom: 25px; font-family: sans-serif; font-size: 11pt; color: black; background-color: white ">When user start the conversation, it should be connected to available agents. And they should have the provision to transfer the conversation to another Agent also.</p>
<p dir="auto" style=" text-align: left; margin-top: 25px; margin-bottom: 25px; font-family: sans-serif; font-size: 11pt; color: black; background-color: white ">How do i achieve this in Freeswitch ?</p>
<p dir="auto" style=" text-align: left; margin-top: 25px; margin-bottom: 25px; font-family: sans-serif; font-size: 11pt; color: black; background-color: white ">		 	 		 <br></p>
<p dir="auto" style=" text-align: left; margin-top: 25px; margin-bottom: 25px; font-family: sans-serif; font-size: 11pt; color: black; background-color: white ">_________________________________________________________________________<br>
Professional FreeSWITCH Consulting Services:<br>
<a href="mailto:consulting@freeswitch.org">consulting@freeswitch.org</a><br>
<a href="http://www.freeswitchsolutions.com">http://www.freeswitchsolutions.com</a></p>
<p dir="auto" style=" text-align: left; margin-top: 25px; margin-bottom: 25px; font-family: sans-serif; font-size: 11pt; color: black; background-color: white ">Official FreeSWITCH Sites<br>
<a href="http://www.freeswitch.org">http://www.freeswitch.org</a><br>
<a href="http://confluence.freeswitch.org">http://confluence.freeswitch.org</a><br>
<a href="http://www.cluecon.com">http://www.cluecon.com</a></p>
<p dir="auto" style=" text-align: left; margin-top: 25px; margin-bottom: 25px; font-family: sans-serif; font-size: 11pt; color: black; background-color: white ">FreeSWITCH-users mailing list<br>
<a href="mailto:FreeSWITCH-users@lists.freeswitch.org">FreeSWITCH</a><a href="mailto:FreeSWITCH-users@lists.freeswitch.org">-users@lists.freeswitch.org</a><br>
<a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users">http://lists.freeswitch.org/mailman/</a><a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users">listinfo</a><a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users">/</a><a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users">freeswitch</a><a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users">-users</a><br>
UNSUBSCRIBE:<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users">http://lists.freeswitch.org/mailman/options/</a><a href="http://lists.freeswitch.org/mailman/options/freeswitch-users">freeswitch</a><a href="http://lists.freeswitch.org/mailman/options/freeswitch-users">-users</a><br>
<a href="http://www.freeswitch.org">http://www.freeswitch.org</a><br>
</p>
</blockquote>
<p dir="auto" style=" text-align: left; margin-top: 25px; margin-bottom: 25px; font-family: sans-serif; font-size: 11pt; color: black; background-color: white "><br></p>