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<body class='hmmessage'><div dir='ltr'><div>I am new to freeswitch world.</div><div>I have use case where Customer wants a web chat(Live Chat Support) in their web site.</div><div>The recipients of the chat will be the Callcenter agents, they will be connected to Freeswitch and also supporting PSTN calls also.</div><div>When user start the conversation, it should be connected to available agents. And they should have the provision to transfer the conversation to another Agent also.</div><div>How do i achieve this in Freeswitch ?</div> </div></body>
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