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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>I have been given the following acceptance criteria. I do not see a hook in freeswitch that will let me accomplish this…<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='line-height:15.0pt;background:white'><span style='font-size:10.5pt;font-family:"Arial","sans-serif";color:#333333'>As a user who is receiving a user group call<br>I want to hear a notification when another user accepts the call or the caller is transferred to voicemail<br>So that I can understand why I was unable to speak to the caller.<o:p></o:p></span></p><p class=MsoNormal style='margin-top:7.5pt;line-height:15.0pt;background:white'><span style='font-size:10.5pt;font-family:"Arial","sans-serif";color:#333333'>Acceptance Criteria:<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0in;text-indent:-.25in;line-height:15.0pt;mso-list:l0 level1 lfo1;background:white'><![if !supportLists]><span style='font-size:10.0pt;font-family:Wingdings;color:#333333'><span style='mso-list:Ignore'>§<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:10.5pt;font-family:"Arial","sans-serif";color:#333333'>When multiple users answer a call, the system will play a prompt to each user instructing them to press 1 to accept the call.<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0in;text-indent:-.25in;line-height:15.0pt;mso-list:l0 level1 lfo1;background:white'><![if !supportLists]><span style='font-size:10.0pt;font-family:Wingdings;color:#333333'><span style='mso-list:Ignore'>§<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:10.5pt;font-family:"Arial","sans-serif";color:#333333'>When one of the users presses 1 and accepts the call, other users will hear a prompt "Sorry, this call has been answered by another group member and is no longer available to accept. " and then the calls to other users will hang up.<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0in;text-indent:-.25in;line-height:15.0pt;mso-list:l0 level1 lfo1;background:white'><![if !supportLists]><span style='font-size:10.0pt;font-family:Wingdings;color:#333333'><span style='mso-list:Ignore'>§<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:10.5pt;font-family:"Arial","sans-serif";color:#333333'>When the caller is transferred to voicemail because none of the users have accepted the call, then the users will hear a prompt indicating "Sorry, this call has been transferred to voicemail and is no longer available to accept."<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I have tried <span style='font-family:Consolas'>setHangupHook i</span>n a lua script, but that appears to be too late.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Is there another hook that I am missing?<o:p></o:p></p><p class=MsoNormal><b><span style='font-size:13.0pt;color:#E84A36'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span style='font-size:13.0pt;color:#E84A36'>john nowlin<o:p></o:p></span></b></p><p class=MsoNormal><span style='color:#6A6A6A'>Senior Software Developer<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;color:#6A6A6A'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='color:#E84A36'>Tresta<o:p></o:p></span></b></p><p class=MsoNormal><span style='font-size:10.0pt;color:#6A6A6A'>office: </span><span style='font-size:10.0pt;color:#9980CC'>850.383.7756<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:#6A6A6A'>mobile: </span><span style='font-size:10.0pt;color:#9980CC'>850.294.5635<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:#6A6A6A'><a href="www.tresta.com"><span style='color:#6A6A6A;text-decoration:none'>www.tresta.com</span></a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:8.0pt;color:#797979'>—<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:8.0pt;color:#6A6A6A'>A Better Phone Experience</span><span style='font-size:8.0pt;color:black'><o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><u><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#4F81BD'><o:p><span style='text-decoration:none'> </span></o:p></span></u></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>