<html><head><meta http-equiv="Content-Type" content="text/html charset=utf-8"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class=""><div class=""><br class=""></div><div class="">Hi,</div><div class=""><br class=""></div><div class="">I face some issue, I have one FS instance that has been running for long time, today I was not able to connect and when I run “sofia status “ I get below </div><div class=""><br class=""></div><div class=""><div style="margin: 0px; font-size: 11px; line-height: normal; font-family: Menlo;" class=""><span style="font-variant-ligatures: no-common-ligatures;" class=""> Name<span class="Apple-tab-span" style="white-space: pre;"> </span> Type<span class="Apple-tab-span" style="white-space: pre;"> </span> Data<span class="Apple-tab-span" style="white-space: pre;"> </span>State</span></div><div style="margin: 0px; font-size: 11px; line-height: normal; font-family: Menlo;" class=""><span style="font-variant-ligatures: no-common-ligatures;" class="">=================================================================================================</span></div></div><div class=""><div style="margin: 0px; font-size: 11px; line-height: normal; font-family: Menlo;" class=""><span style="font-variant-ligatures: no-common-ligatures" class="">external-ipv6<span class="Apple-tab-span" style="white-space:pre"> </span>profile<span class="Apple-tab-span" style="white-space:pre"> </span> <a href="sip:mod_sofia@[::1]:5080" class="">sip:mod_sofia@[::1]:5080</a><span class="Apple-tab-span" style="white-space:pre"> </span>RUNNING (0)</span></div></div><div style="margin: 0px; font-size: 11px; line-height: normal; font-family: Menlo;" class=""><span style="font-variant-ligatures: no-common-ligatures" class="">internal-ipv6<span class="Apple-tab-span" style="white-space:pre"> </span>profile<span class="Apple-tab-span" style="white-space:pre"> </span> <a href="sip:mod_sofia@[::1]:5060" class="">sip:mod_sofia@[::1]:5060</a><span class="Apple-tab-span" style="white-space:pre"> </span>RUNNING (0)</span></div><div class=""><br class=""></div><div class=""><br class=""></div><div class="">Which means that my lan IPV4 profile was not running I’m not sure about the reason but when I reload mod_sofia and run “sofia status” I get the below:</div><div class=""><br class=""></div><div class=""><div style="margin: 0px; font-size: 11px; line-height: normal; font-family: Menlo;" class=""><span style="font-variant-ligatures: no-common-ligatures" class=""> Name<span class="Apple-tab-span" style="white-space:pre"> </span> Type<span class="Apple-tab-span" style="white-space:pre"> </span> Data<span class="Apple-tab-span" style="white-space:pre"> </span>State</span></div><div style="margin: 0px; font-size: 11px; line-height: normal; font-family: Menlo;" class=""><span style="font-variant-ligatures: no-common-ligatures" class="">=================================================================================================</span></div><div style="margin: 0px; font-size: 11px; line-height: normal; font-family: Menlo;" class=""><span style="font-variant-ligatures: no-common-ligatures" class=""> external-ipv6<span class="Apple-tab-span" style="white-space:pre"> </span>profile<span class="Apple-tab-span" style="white-space:pre"> </span> <a href="sip:mod_sofia@[::1]:5080" class="">sip:mod_sofia@[::1]:5080</a><span class="Apple-tab-span" style="white-space:pre"> </span>RUNNING (0)</span></div><div style="margin: 0px; font-size: 11px; line-height: normal; font-family: Menlo;" class=""><span style="font-variant-ligatures: no-common-ligatures" class=""> <font color="#ff2600" class="">internal_lan<span class="Apple-tab-span" style="white-space:pre"> </span>profile<span class="Apple-tab-span" style="white-space:pre"> </span> <a href="sip:mod_sofia@192.168.1.7:5060" class="">sip:mod_sofia@192.168.1.7:5060</a><span class="Apple-tab-span" style="white-space:pre"> </span>RUNNING (0)</font></span></div><div style="margin: 0px; font-size: 11px; line-height: normal; font-family: Menlo;" class=""><span style="font-variant-ligatures: no-common-ligatures" class=""> internal-ipv6<span class="Apple-tab-span" style="white-space:pre"> </span>profile<span class="Apple-tab-span" style="white-space:pre"> </span> <a href="sip:mod_sofia@[::1]:5060" class="">sip:mod_sofia@[::1]:5060</a><span class="Apple-tab-span" style="white-space:pre"> </span>RUNNING (0)</span></div></div><div class=""><br class=""></div><div class="">I’m not sure what could let a profile go down? your kind help will be appreciated.</div><div class=""><br class=""></div><div class="">Thanks,</div><div class=""><br class=""></div><div class="">Ahmed Habiba,</div></body></html>