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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>Hi,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I want to playback file background call process. So that in playing IVR time, call will process to send to gateways. Currently my dialplan like this:<o:p></o:p></p><p class=MsoNormal><action application="playback" data="/IVR/FILE" /><o:p></o:p></p><p class=MsoNormal><action application="bridge" data="sofia/gateway/gw1/123456" /><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>In this way before call processing IVR is playing then start to process the call. But I want both in same time.<o:p></o:p></p><p class=MsoNormal>Can you please help me, how can I do it.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Thanks in advance.<o:p></o:p></p><p class=MsoNormal>Tanim<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>