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</o:shapelayout></xml><![endif]--></head><body lang=EN-CA link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Hello,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Any insight into this would be very helpful! I have exhausted my search of Freeswitch and Polycom… I have no idea how to solve this issue <span style='font-family:Wingdings'>L</span><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I have a great working setup with VVX 300s 400s 500s and a IP 6000, however there is a strange issue going on with an IP 7000 I have.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>When calling to or from IP 7000<o:p></o:p></p><p class=MsoListParagraph style='text-indent:-18.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='mso-list:Ignore'>1.<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>It rings fine with audio on both ends<o:p></o:p></p><p class=MsoListParagraph style='text-indent:-18.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='mso-list:Ignore'>2.<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>Press answer on either side<o:p></o:p></p><p class=MsoListParagraph style='text-indent:-18.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='mso-list:Ignore'>3.<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>Call is immediately “Held” on IP 7000<o:p></o:p></p><p class=MsoListParagraph style='text-indent:-18.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='mso-list:Ignore'>4.<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>Green lights flash on IP 7000 as if the call was placed on hold by the other phone, but call is not on hold by other phone<o:p></o:p></p><p class=MsoListParagraph style='text-indent:-18.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='mso-list:Ignore'>5.<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>No audio (probably because on hold)<o:p></o:p></p><p class=MsoListParagraph style='text-indent:-18.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='mso-list:Ignore'>6.<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>End call normally<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>NAT settings are correct<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoListParagraph style='margin-left:20.25pt;text-indent:-18.0pt;mso-list:l1 level1 lfo2'><![if !supportLists]><span style='mso-list:Ignore'>-<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>Formatted IP 7000 and reset all config<o:p></o:p></p><p class=MsoListParagraph style='margin-left:20.25pt;text-indent:-18.0pt;mso-list:l1 level1 lfo2'><![if !supportLists]><span style='mso-list:Ignore'>-<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>Reinstalled firmware<o:p></o:p></p><p class=MsoListParagraph style='margin-left:20.25pt;text-indent:-18.0pt;mso-list:l1 level1 lfo2'><![if !supportLists]><span style='mso-list:Ignore'>-<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>Disconnected from provisioning server<o:p></o:p></p><p class=MsoListParagraph style='margin-left:20.25pt;text-indent:-18.0pt;mso-list:l1 level1 lfo2'><![if !supportLists]><span style='mso-list:Ignore'>-<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>Created manual config from scratch on phone web interface<o:p></o:p></p><p class=MsoListParagraph style='margin-left:20.25pt;text-indent:-18.0pt;mso-list:l1 level1 lfo2'><![if !supportLists]><span style='mso-list:Ignore'>-<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>Removed all encryption<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><b>IP 7000 logs during call:<o:p></o:p></b></p><p class=MsoNormal>003219.281|net |2|03|NWIF: nw_setlocalhold() - setting local hold (0) 2.<o:p></o:p></p><p class=MsoNormal>003219.341|net |2|03|NWIF: nw_setlocalhold() - setting local hold (0) 2.<o:p></o:p></p><p class=MsoNormal>003219.500|net |4|03|rtosNetwork: netwTask() - Can't find associated CCB.<o:p></o:p></p><p class=MsoNormal>003220.080|net |4|03|rtosNetwork net02: netwSend() - sendto() call failed. fd 1123346772 errno=130<o:p></o:p></p><p class=MsoNormal>003220.861|net |2|03|NWIF: nw_setlocalhold() - setting local hold (0) 2.<o:p></o:p></p><p class=MsoNormal>003221.600|net |4|03|rtosNetwork: netwTask() - Can't find associated CCB.<o:p></o:p></p><p class=MsoNormal>003223.600|net |4|03|rtosNetwork: netwTask() - Can't find associated CCB.<o:p></o:p></p><p class=MsoNormal><b>Then press hang-up:<o:p></o:p></b></p><p class=MsoNormal>003227.600|net |4|03|rtosNetwork: netwTask() - Can't find associated CCB.<o:p></o:p></p><p class=MsoNormal>003227.985|net |2|03|NWIF: nw_setlocalhold() - setting local hold (1) 2.<o:p></o:p></p><p class=MsoNormal>003242.982|sip |5|03|Can not decode the packet<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoListParagraph style='margin-left:20.25pt;text-indent:-18.0pt;mso-list:l1 level1 lfo2'><![if !supportLists]><span style='mso-list:Ignore'>-<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>Setting local hold (0) should be fine and it works on all other phones I have.<o:p></o:p></p><p class=MsoListParagraph style='margin-left:20.25pt;text-indent:-18.0pt;mso-list:l1 level1 lfo2'><![if !supportLists]><span style='mso-list:Ignore'>-<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>Setting local hold (1) after pressing hang-up is weird but is happening after hang-up anyway.<o:p></o:p></p><p class=MsoListParagraph style='margin-left:20.25pt;text-indent:-18.0pt;mso-list:l1 level1 lfo2'><![if !supportLists]><span style='mso-list:Ignore'>-<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>I wonder why that send error is in the logs… it looks like an operating system error…. Maybe a driver error?<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Thanks in advance!!<o:p></o:p></p><p class=MsoNormal>Adrian<o:p></o:p></p></div></body></html>