<div dir="ltr">Capture the complete log output of a test call and drop it into <a href="http://pastebin.freeswitch.org">pastebin.freeswitch.org</a>. The output will definitely tell you exactly what the dialplan is doing, so if it is attempting to initiate the record_session app then you'll see any errors that may have resulted.<div><br></div><div>-MSC</div></div><div class="gmail_extra"><br><div class="gmail_quote">On Mon, Apr 11, 2016 at 12:54 PM, Piotr Starzyk <span dir="ltr"><<a href="mailto:pstarzyk@general-devices.com" target="_blank">pstarzyk@general-devices.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div lang="EN-US" link="#0563C1" vlink="#954F72"><div><p class="MsoNormal">I’m running FreeSWITCH in console mode on a Windows 7 machine, using unmodified demo setup. I’m having a hard time getting automatic call recording to work. I’m using the following instructions to record a call (by modifying Local_Extension dialplan):</p><p class="MsoNormal"> </p><p class="MsoNormal"><a href="https://freeswitch.org/confluence/display/FREESWITCH/mod_dptools%3A+record_session" target="_blank">https://freeswitch.org/confluence/display/FREESWITCH/mod_dptools%3A+record_session</a></p><p class="MsoNormal" style="margin-left:1.0in"><b><span style="font-size:18.0pt;font-family:"Times New Roman",serif">Record Calls To Extensions</span></b></p><p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">To record all phone calls between extensions do the following. Make a directory under freeswitch/recordings/archive/. Then edit Local_Extension in dialplan in conf/dialplan/default.xml</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"></span></p><table border="0" cellspacing="0" cellpadding="0" style="margin-left:1.0in"><tbody><tr><td style="padding:0in 0in 0in 0in"><p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New""><extension</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"> </span><span style="font-size:10.0pt;font-family:"Courier New"">name="Local_Extension"></span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"></span></p><p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New""> <condition</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"> </span><span style="font-size:10.0pt;font-family:"Courier New"">field="destination_number"</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"> </span><span style="font-size:10.0pt;font-family:"Courier New"">expression="^(10[01][0-8])$"></span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"></span></p></td></tr></tbody></table><p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">Then add the following actions.</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"></span></p><table border="0" cellspacing="0" cellpadding="0" style="margin-left:1.0in"><tbody><tr><td style="padding:0in 0in 0in 0in"><p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New""><action</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"> </span><span style="font-size:10.0pt;font-family:"Courier New"">application="set"</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"> </span><span style="font-size:10.0pt;font-family:"Courier New"">data="RECORD_TITLE=Recording ${destination_number} ${caller_id_number} ${strftime(%Y-%m-%d %H:%M)}"/></span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"></span></p><p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New""><action</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"> </span><span style="font-size:10.0pt;font-family:"Courier New"">application="set"</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"> </span><span style="font-size:10.0pt;font-family:"Courier New"">data="RECORD_COPYRIGHT=(c) 2011"/></span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"></span></p><p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New""><action</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"> </span><span style="font-size:10.0pt;font-family:"Courier New"">application="set"</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"> </span><span style="font-size:10.0pt;font-family:"Courier New"">data="RECORD_SOFTWARE=FreeSWITCH"/></span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"></span></p><p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New""><action</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"> </span><span style="font-size:10.0pt;font-family:"Courier New"">application="set"</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"> </span><span style="font-size:10.0pt;font-family:"Courier New"">data="RECORD_ARTIST=FreeSWITCH"/></span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"></span></p><p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New""><action</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"> </span><span style="font-size:10.0pt;font-family:"Courier New"">application="set"</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"> </span><span style="font-size:10.0pt;font-family:"Courier New"">data="RECORD_COMMENT=FreeSWITCH"/></span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"></span></p><p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New""><action</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"> </span><span style="font-size:10.0pt;font-family:"Courier New"">application="set"</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"> </span><span style="font-size:10.0pt;font-family:"Courier New"">data="RECORD_DATE=${strftime(%Y-%m-%d %H:%M)}"/></span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"></span></p><p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New""><action</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"> </span><span style="font-size:10.0pt;font-family:"Courier New"">application="set"</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"> </span><span style="font-size:10.0pt;font-family:"Courier New"">data="RECORD_STEREO=true"/></span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"></span></p><p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New""><action</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"> </span><span style="font-size:10.0pt;font-family:"Courier New"">application="record_session"</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"> </span><span style="font-size:10.0pt;font-family:"Courier New"">data="$${base_dir}/recordings/archive/${strftime(%Y-%m-%d-%H-%M-%S)}_${destination_number}_${caller_id_number}.wav"/></span><span style="font-size:12.0pt;font-family:"Times New Roman",serif"></span></p></td></tr></tbody></table><p class="MsoNormal"> </p><p class="MsoNormal"> </p><p class="MsoNormal">But when I place a call, no files are getting created in the recordings or archive folder. I tried calling both ways, still nothing. I am running in admin mode, and have firewalls disabled.</p><p class="MsoNormal"> </p><p class="MsoNormal">When looking through the logs, the only two lines relevant to the recording are the following:</p><p class="MsoNormal"> </p><p class="MsoNormal" style="background:#1e1e1e"><span style="font-size:10.0pt;font-family:Consolas;color:gainsboro">892ef279-18c7-4d8d-8795-fa1c366b68c7 EXECUTE sofia/internal/<a href="mailto:1000@10.10.10.77" target="_blank">1000@10.10.10.77</a> bind_meta_app(2 b s record_session::C:/Program Files/FreeSWITCH/recordings/1000.2016-04-11-15-16-58.wav)</span></p><p class="MsoNormal" style="background:#1e1e1e"><span style="font-size:10.0pt;font-family:Consolas;color:gainsboro">892ef279-18c7-4d8d-8795-fa1c366b68c7 2016-04-11 15:16:58.521344 [INFO] switch_ivr_async.c:4152 Bound B-Leg: *2 record_session::C:/Program Files/FreeSWITCH/recordings/1000.2016-04-11-15-16-58.wav</span></p><p class="MsoNormal"> </p><p class="MsoNormal">From FreeSWITCH cookbook, I found out they allow manual recording by pressing *2 on receiving end. When I tested that, it did work, and the wav file was created in the recordings directory, so the recording module seems to be working. But for some reason, I still can’t get the automatic session recording to work. What am I doing wrong?</p><p class="MsoNormal"> </p><p class="MsoNormal"> </p><p class="MsoNormal">Thanks.</p><p class="MsoNormal"> </p><p class="MsoNormal"> </p><p class="MsoNormal"> </p><p class="MsoNormal"> </p><p class="MsoNormal"> </p></div></div>
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