<p dir="ltr">The extensions were always registering. The clients reported as registered, and I was able to make outbound calls without issue.  It was only inbound calls that went directly to voicemail instead of ringing. I also could not call extension to extension. After adding the cidr to the acl list both internal extension calls and inbound calls were working. However, it sounds like you believe that should not be the case based on that change?</p>
<p dir="ltr">I can post config samples later when I get back home.  Or at least fusionpbx screenshots.  The I&#39;m not sure where fusionpbx gets all the settings from. The internal and external profiles all have .noload extensions, which seems different from the other FreeSWITCH config files.</p>
<div class="gmail_quote">On Feb 27, 2016 5:01 PM, &quot;Moishe Grunstein&quot; &lt;<a href="mailto:max@nysolutions.com">max@nysolutions.com</a>&gt; wrote:<br type="attribution"><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">





<div lang="EN-US" link="blue" vlink="purple">
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif">You should not need to configure an acl for your cidr unless your endpoints are not registering.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif">The only acl you would need is for your sip providers ip’s if they are ip authenticating and sending traffic to your internal profile.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:&quot;Verdana&quot;,sans-serif;color:#333399">Thanks,<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:&quot;Verdana&quot;,sans-serif;color:#333399"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:&quot;Verdana&quot;,sans-serif;color:#333399">Moishe Grunstein<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:&quot;Verdana&quot;,sans-serif;color:#333399">Tornado Computer Systems, Inc.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:&quot;Verdana&quot;,sans-serif;color:#333399"><a href="tel:212.400.7650" value="+12124007650" target="_blank">212.400.7650</a> <a href="http://888.IPPBX.US" target="_blank">888.IPPBX.US</a><br>
</span><b><span style="font-size:7.5pt;font-family:&quot;Verdana&quot;,sans-serif;color:#76923c">Service Request Email:
<a href="mailto:support@nysolutions.com" target="_blank">support@nysolutions.com</a> </span></b><span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif;color:#333399"><u></u><u></u></span></p>
<p class="MsoNormal"><a href="http://www.nysolutions.com/" target="_blank"><span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif;color:#1f497d;text-decoration:none"><img border="0" width="147" height="68" style="width:1.5312in;min-height:.7083in" src="cid:image001.jpg@01D17199.37240EE0" alt="cid:image001.jpg@01C72F94.9EE45D60"></span></a><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1f497d"><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#c0504d">Computer Networking * Managed Services * IP Video Surveillance * Network Assessments * Web Solutions
 * Voice over IP * Disaster Recovery * Network Security * Site Surveys * CMS</span><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1f497d"><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif"><u></u> <u></u></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif"> <a href="mailto:freeswitch-users-bounces@lists.freeswitch.org" target="_blank">freeswitch-users-bounces@lists.freeswitch.org</a> [mailto:<a href="mailto:freeswitch-users-bounces@lists.freeswitch.org" target="_blank">freeswitch-users-bounces@lists.freeswitch.org</a>]
<b>On Behalf Of </b>Brian Chow<br>
<b>Sent:</b> Friday, February 26, 2016 5:45 PM<br>
<b>To:</b> FreeSWITCH Users Help &lt;<a href="mailto:freeswitch-users@lists.freeswitch.org" target="_blank">freeswitch-users@lists.freeswitch.org</a>&gt;<br>
<b>Subject:</b> Re: [Freeswitch-users] Inbound calls mis-routing routing to internal extension with external IP?<u></u><u></u></span></p>
<p class="MsoNormal"><u></u> <u></u></p>
<div>
<p class="MsoNormal">I think that solved it, thanks!  I did have ACL configured, just apparently incorrectly.  Out of the (fusionpbx) box I had two ACL lists, one called LAN with a default of allow, which I had entered my CIDR into.  One called domain, which
 was default deny, but I had made an allow entry for my domain, but no CIDR.  When I added my CIDR to the domain list, it started working.<u></u><u></u></p>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal">Thanks again for walking me through the troubleshooting, sorry for such a noob mistake :)  <u></u><u></u></p>
</div>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
<div>
<p class="MsoNormal">On Thu, Feb 25, 2016 at 5:50 PM, Moishe Grunstein &lt;<a href="mailto:max@nysolutions.com" target="_blank">max@nysolutions.com</a>&gt; wrote:<u></u><u></u></p>
<blockquote style="border:none;border-left:solid #cccccc 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in">
<div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif">Can you show a log of a internal call?</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif">Are the phones showing registered? Show registrations</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif">Did you by any chance add your ip range to the ACL.</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif"> </span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif"> </span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:&quot;Verdana&quot;,sans-serif;color:#333399">Thanks,</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:&quot;Verdana&quot;,sans-serif;color:#333399"> </span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:&quot;Verdana&quot;,sans-serif;color:#333399">Moishe Grunstein</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:&quot;Verdana&quot;,sans-serif;color:#333399">Tornado Computer Systems, Inc.</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:&quot;Verdana&quot;,sans-serif;color:#333399"><a href="tel:212.400.7650" target="_blank">212.400.7650</a>
<a href="http://888.IPPBX.US" target="_blank">888.IPPBX.US</a><br>
</span><b><span style="font-size:7.5pt;font-family:&quot;Verdana&quot;,sans-serif;color:#76923c">Service Request Email:
<a href="mailto:support@nysolutions.com" target="_blank">support@nysolutions.com</a>
</span></b><u></u><u></u></p>
<p class="MsoNormal"><a href="http://www.nysolutions.com/" target="_blank"><span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif;color:#1f497d;text-decoration:none"><img border="0" width="147" height="68" style="width:1.5312in;min-height:.7083in" src="cid:image001.jpg@01D17199.37240EE0" alt="cid:image001.jpg@01C72F94.9EE45D60"></span></a><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#c0504d">Computer Networking * Managed Services * IP Video Surveillance * Network Assessments * Web Solutions
 * Voice over IP * Disaster Recovery * Network Security * Site Surveys * CMS</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif"> </span><u></u><u></u></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif">
<a href="mailto:freeswitch-users-bounces@lists.freeswitch.org" target="_blank">freeswitch-users-bounces@lists.freeswitch.org</a> [mailto:<a href="mailto:freeswitch-users-bounces@lists.freeswitch.org" target="_blank">freeswitch-users-bounces@lists.freeswitch.org</a>]
<b>On Behalf Of </b>Brian Chow<br>
<b>Sent:</b> Thursday, February 25, 2016 8:18 PM</span><u></u><u></u></p>
<div>
<div>
<p class="MsoNormal"><br>
<b>To:</b> FreeSWITCH Users Help &lt;<a href="mailto:freeswitch-users@lists.freeswitch.org" target="_blank">freeswitch-users@lists.freeswitch.org</a>&gt;<br>
<b>Subject:</b> Re: [Freeswitch-users] Inbound calls mis-routing routing to internal extension with external IP?<u></u><u></u></p>
</div>
</div>
<div>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
<div>
<p class="MsoNormal">Moishe,<u></u><u></u></p>
<div>
<p class="MsoNormal">  Thanks for double checking this, I hadn&#39;t thought to try an extension &lt;-&gt; extension call as it&#39;s a private server just for me, however, after creating another extension, I cannot
 make internal calls.  It seems, I can only make outbound calls. <u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">Internal -&gt; External is working.<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">External -&gt; Internal only works to the FS server, not to the extension.<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">Internal -&gt; Internal does not work.<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
</div>
</div>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
<div>
<p class="MsoNormal">On Thu, Feb 25, 2016 at 8:12 AM, Moishe Grunstein &lt;<a href="mailto:max@nysolutions.com" target="_blank">max@nysolutions.com</a>&gt; wrote:<u></u><u></u></p>
<blockquote style="border:none;border-left:solid #cccccc 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt">
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<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif">Does internal call also go direct to voicemail?</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif">Are you sure you don’t have a *99 before the extension number?</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif"> </span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:&quot;Verdana&quot;,sans-serif;color:#333399">Thanks,</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:&quot;Verdana&quot;,sans-serif;color:#333399"> </span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:&quot;Verdana&quot;,sans-serif;color:#333399">Moishe Grunstein</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:&quot;Verdana&quot;,sans-serif;color:#333399">Tornado Computer Systems, Inc.</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:&quot;Verdana&quot;,sans-serif;color:#333399"><a href="tel:212.400.7650" target="_blank">212.400.7650</a>
<a href="http://888.IPPBX.US" target="_blank">888.IPPBX.US</a><br>
</span><b><span style="font-size:7.5pt;font-family:&quot;Verdana&quot;,sans-serif;color:#76923c">Service Request Email:
<a href="mailto:support@nysolutions.com" target="_blank">support@nysolutions.com</a>
</span></b><u></u><u></u></p>
<p class="MsoNormal"><a href="http://www.nysolutions.com/" target="_blank"><span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif;color:#1f497d;text-decoration:none"><img border="0" width="147" height="68" style="width:1.5312in;min-height:.7083in" src="cid:image001.jpg@01D17199.37240EE0" alt="cid:image001.jpg@01C72F94.9EE45D60"></span></a><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#c0504d">Computer Networking * Managed Services * IP Video Surveillance * Network Assessments * Web Solutions
 * Voice over IP * Disaster Recovery * Network Security * Site Surveys * CMS</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif"> </span><u></u><u></u></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif">
<a href="mailto:freeswitch-users-bounces@lists.freeswitch.org" target="_blank">freeswitch-users-bounces@lists.freeswitch.org</a> [mailto:<a href="mailto:freeswitch-users-bounces@lists.freeswitch.org" target="_blank">freeswitch-users-bounces@lists.freeswitch.org</a>]
<b>On Behalf Of </b>Brian Chow<br>
<b>Sent:</b> Thursday, February 25, 2016 11:00 AM<br>
<b>To:</b> FreeSWITCH Users Help &lt;<a href="mailto:freeswitch-users@lists.freeswitch.org" target="_blank">freeswitch-users@lists.freeswitch.org</a>&gt;<br>
<b>Subject:</b> Re: [Freeswitch-users] Inbound calls mis-routing routing to internal extension with external IP?</span><u></u><u></u></p>
<div>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
<p>Ok, in that case, what do I do next to figure out why inbound calls go directly to voicemail instead of ringing the extension?<u></u><u></u></p>
<div>
<p class="MsoNormal">On Feb 25, 2016 7:57 AM, &quot;Brian Chow&quot; &lt;<a href="mailto:brianchow@digitaldescent.net" target="_blank">brianchow@digitaldescent.net</a>&gt; wrote:<u></u><u></u></p>
<blockquote style="border:none;border-left:solid #cccccc 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt">
<p>Ok, in that case, what do I look at next to see why it goes straight to voicemail instead of ringing my extension?<u></u><u></u></p>
<div>
<p class="MsoNormal">On Feb 25, 2016 5:52 AM, &quot;Brian West&quot; &lt;<a href="mailto:brian@freeswitch.org" target="_blank">brian@freeswitch.org</a>&gt; wrote:<u></u><u></u></p>
<blockquote style="border:none;border-left:solid #cccccc 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt">
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<p class="MsoNormal">Its just the channel name so don&#39;t get tripped up by that, its just named with some default data about the session.<u></u><u></u></p>
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<div>
<p class="MsoNormal"> <u></u><u></u></p>
<div>
<p class="MsoNormal">On Wed, Feb 24, 2016 at 11:33 PM, Brian Chow &lt;<a href="mailto:freeswitch@digitaldescent.net" target="_blank">freeswitch@digitaldescent.net</a>&gt; wrote:<u></u><u></u></p>
<blockquote style="border:none;border-left:solid #cccccc 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt">
<div>
<p class="MsoNormal">Debug console output: <a href="https://pastebin.freeswitch.org/24572" target="_blank">https://pastebin.freeswitch.org/24572</a><u></u><u></u></p>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">My fqdn only resolves inside the network, but the external-ip is configured in FS to use stun, which reports my external ip.<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif">&gt;Is your endpoint registered? How often is it set to reregister?</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif">Yes, and the zoiper default registration expiry is 3600</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif"> </span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif">&gt;Does your router have a sip alg? Are the ports opened in your firewall?</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif">&gt; ish, no GUI for it, but I did make sure to disable it from the command line (Ubiquiti Edgerouter).  No firewall
 ports are explicitly open, but allow bi-directional with existing states.  I do get 2 way audio when calling out, and I also can hear the system forwarding my call in to voicemail; the voicemail message and prompts.  I know asterisk is different from FS, but
 my asterisk experience has proven that at least with asterisk, port forwarding isn&#39;t needed.  Also, unfortunately, I cannot get a static ip.</span><u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif">Thanks!</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif">  -Brian</span><u></u><u></u></p>
</div>
</div>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
<div>
<div>
<div>
<p class="MsoNormal">On Wed, Feb 24, 2016 at 8:31 PM, Moishe Grunstein &lt;<a href="mailto:max@nysolutions.com" target="_blank">max@nysolutions.com</a>&gt; wrote:<u></u><u></u></p>
</div>
</div>
<blockquote style="border:none;border-left:solid #cccccc 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt">
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<div>
<div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif">It is probably sending call to your extension@domainname, if your external ip is your domain name then you will see
 the external ip.</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif">Is your endpoint registered? How often is it set to reregister?</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif">Does your router have a sip alg? Are the ports opened in your firewall?</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif">Very hard to guess without a log of a call with debug enabled.</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif">sofia global sip trace on</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif"> </span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:&quot;Verdana&quot;,sans-serif;color:#333399">Thanks,</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:&quot;Verdana&quot;,sans-serif;color:#333399"> </span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:&quot;Verdana&quot;,sans-serif;color:#333399">Moishe Grunstein</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:&quot;Verdana&quot;,sans-serif;color:#333399">Tornado Computer Systems, Inc.</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:&quot;Verdana&quot;,sans-serif;color:#333399"><a href="tel:212.400.7650" target="_blank">212.400.7650</a>
<a href="http://888.IPPBX.US" target="_blank">888.IPPBX.US</a><br>
</span><b><span style="font-size:7.5pt;font-family:&quot;Verdana&quot;,sans-serif;color:#76923c">Service Request Email:
<a href="mailto:support@nysolutions.com" target="_blank">support@nysolutions.com</a>
</span></b><u></u><u></u></p>
<p class="MsoNormal"><a href="http://www.nysolutions.com/" target="_blank"><span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif;color:#1f497d;text-decoration:none"><img border="0" width="147" height="68" style="width:1.5312in;min-height:.7083in" src="cid:image001.jpg@01D17199.37240EE0" alt="cid:image001.jpg@01C72F94.9EE45D60"></span></a><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#c0504d">Computer Networking * Managed Services * IP Video Surveillance * Network Assessments * Web Solutions
 * Voice over IP * Disaster Recovery * Network Security * Site Surveys * CMS</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif"> </span><u></u><u></u></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif">
<a href="mailto:freeswitch-users-bounces@lists.freeswitch.org" target="_blank">freeswitch-users-bounces@lists.freeswitch.org</a> [mailto:<a href="mailto:freeswitch-users-bounces@lists.freeswitch.org" target="_blank">freeswitch-users-bounces@lists.freeswitch.org</a>]
<b>On Behalf Of </b>Brian Chow<br>
<b>Sent:</b> Wednesday, February 24, 2016 10:00 PM<br>
<b>To:</b> <a href="mailto:freeswitch-users@lists.freeswitch.org" target="_blank">
freeswitch-users@lists.freeswitch.org</a><br>
<b>Subject:</b> [Freeswitch-users] Inbound calls mis-routing routing to internal extension with external IP?</span><u></u><u></u></p>
<div>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
<div>
<p class="MsoNormal">Hello all!<u></u><u></u></p>
<div>
<p class="MsoNormal">  I&#39;m new to freeswitch, so I&#39;m sure this is just a newbie configuration error.  Sorry if it&#39;s been answered a million times, my google searches always just bring up the standard
 NAT configuration pages.  I&#39;ve already followed the confluence page on configuring NAT.<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">My Setup:<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">Freeswitch 1.6 and FusionPBX installed on a virtualized debian 8.3 instance.<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">SIP Provider: Flowroute<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">NAT: extension and freeswitch are on the same network, both of which are behind NAT and connecting to flowroute.  I configured external sip and rtp to use stun entries.  External
 profile is using $${external_rtp/sip_ip} for ext-rtp/sip respectively.  <u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">I have one DID configured to go directly to my one extension.  My extension can register just fine.  My extension can dial out.  When I call my cell, the call connects and I have
 2 way audio.  When I dial my DID from my cell, I can see the call hitting the FS server, but instead of ringing my extension, it goes straight to my extensions voicemail (which I can just fine).<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">When I look the at the console, it appears (sorry if this is wrong, I&#39;m only a day into free switch) that FS is attempting to route the call to my extension...@ my external ip?<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">I see this line in the console:  2016-02-24 18:56:10.453983 [NOTICE] switch_channel.c:1101 New Channel sofia/internal/&lt;extension&gt;@<b>&lt;externalip&gt;</b>:46072<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">Shouldn&#39;t that read sofia/internal/&lt;extentsion&gt;@&lt;ip_of_extension&gt;  ?<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">Sofia Status says:<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
</div>
<div>
<div>
<p class="MsoNormal">                     Name        Type                                      Data  State<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">=================================================================================================<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">            external-ipv6   profile                   <a>sip:mod_sofia@[::1]:5080</a>            RUNNING (0)<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">                 external      profile           <a>sip:mod_sofia@&lt;external_ip&gt;:5080</a>     RUNNING (0)<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">external::&lt;uuid&gt;          gateway                      sip:&lt;flowrouteid&gt;@<a href="http://sip.flowroute.com" target="_blank">sip.flowroute.com</a>          REGED<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">            internal-ipv6    profile                   <a>sip:mod_sofia@[::1]:5060</a>            RUNNING (0)<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">                 internal       profile           
<a>sip:mod_sofia@&lt;internal_ip&gt;:5060</a>    RUNNING (0)<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">=================================================================================================<u></u><u></u></p>
</div>
</div>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">If I&#39;m completely off base here, can anyone recommend where I can start looking to change/troubleshoot the issue?  I feel like it&#39;s just me missing something, I just can&#39;t determine
 what that might be.<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">Thanks,<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">  -Brian<u></u><u></u></p>
</div>
</div>
</div>
</div>
</div>
</div>
<p class="MsoNormal"> <u></u><u></u></p>
</div>
</div>
<p class="MsoNormal">_________________________________________________________________________<br>
Professional FreeSWITCH Consulting Services:<br>
<a href="mailto:consulting@freeswitch.org" target="_blank">consulting@freeswitch.org</a><br>
<a href="http://www.freeswitchsolutions.com" target="_blank">http://www.freeswitchsolutions.com</a><br>
<br>
Official FreeSWITCH Sites<br>
<a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br>
<a href="http://confluence.freeswitch.org" target="_blank">http://confluence.freeswitch.org</a><br>
<a href="http://www.cluecon.com" target="_blank">http://www.cluecon.com</a><br>
<br>
FreeSWITCH-users mailing list<br>
<a href="mailto:FreeSWITCH-users@lists.freeswitch.org" target="_blank">FreeSWITCH-users@lists.freeswitch.org</a><br>
<a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br>
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<a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><u></u><u></u></p>
</blockquote>
</div>
<p class="MsoNormal"> <u></u><u></u></p>
</div>
<p class="MsoNormal"><br>
_________________________________________________________________________<br>
Professional FreeSWITCH Consulting Services:<br>
<a href="mailto:consulting@freeswitch.org" target="_blank">consulting@freeswitch.org</a><br>
<a href="http://www.freeswitchsolutions.com" target="_blank">http://www.freeswitchsolutions.com</a><br>
<br>
Official FreeSWITCH Sites<br>
<a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br>
<a href="http://confluence.freeswitch.org" target="_blank">http://confluence.freeswitch.org</a><br>
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<br>
FreeSWITCH-users mailing list<br>
<a href="mailto:FreeSWITCH-users@lists.freeswitch.org" target="_blank">FreeSWITCH-users@lists.freeswitch.org</a><br>
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<a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><u></u><u></u></p>
</blockquote>
</div>
<p class="MsoNormal"><br>
<br clear="all">
<u></u><u></u></p>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
</div>
<p class="MsoNormal">--
<u></u><u></u></p>
<div>
<div>
<div>
<div>
<div>
<div>
<div>
<div>
<div>
<div>
<p><b><i><span style="font-size:13.5pt;font-family:&quot;Courier New&quot;">Brian West</span></i></b><span style="font-family:&quot;Courier New&quot;"><br>
</span><span style="font-size:10.0pt;font-family:&quot;Courier New&quot;"><a href="mailto:brian@freeswitch.org" target="_blank">brian@freeswitch.org</a></span><u></u><u></u></p>
<p><span style="font-size:7.5pt;font-family:&quot;Courier New&quot;"><img border="0" src="http://billing.freeswitch.org/templates/default/img/whmcslogo.png"></span><u></u><u></u></p>
<p><b><i><span style="font-size:10.0pt;font-family:&quot;Courier New&quot;">Twitter: @FreeSWITCH , @briankwest</span></i></b><span style="font-size:10.0pt;font-family:&quot;Courier New&quot;"><br>
<a href="http://www.freeswitchbook.com" target="_blank">http://www.freeswitchbook.com</a><br>
<a href="http://www.freeswitchcookbook.com" target="_blank">http://www.freeswitchcookbook.com</a></span><u></u><u></u></p>
<p><span style="font-family:&quot;Courier New&quot;">Got Bugs? Report them <a href="https://freeswitch.org/jira" target="_blank">
here</a>! | Reddit: <a href="https://www.reddit.com/r/freeswitch" target="_blank">/r/freeswitch</a></span><u></u><u></u></p>
<p><b><span style="font-size:10.0pt;font-family:&quot;Courier New&quot;">T:</span></b><span style="font-size:10.0pt;font-family:&quot;Courier New&quot;"><a href="tel:%2B19184209001" target="_blank">+19184209001</a> |
<b>F:</b><a href="tel:%2B19184209002" target="_blank">+19184209002</a> | <b>M:</b>+1918424WEST (9378)<br>
<b>iNUM:</b>+883 5100 1420 9001 | <b>ISN:</b>410*543 | <b>Skype:</b>briankwest</span><u></u><u></u></p>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<p class="MsoNormal"><br>
_________________________________________________________________________<br>
Professional FreeSWITCH Consulting Services:<br>
<a href="mailto:consulting@freeswitch.org" target="_blank">consulting@freeswitch.org</a><br>
<a href="http://www.freeswitchsolutions.com" target="_blank">http://www.freeswitchsolutions.com</a><br>
<br>
Official FreeSWITCH Sites<br>
<a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br>
<a href="http://confluence.freeswitch.org" target="_blank">http://confluence.freeswitch.org</a><br>
<a href="http://www.cluecon.com" target="_blank">http://www.cluecon.com</a><br>
<br>
FreeSWITCH-users mailing list<br>
<a href="mailto:FreeSWITCH-users@lists.freeswitch.org" target="_blank">FreeSWITCH-users@lists.freeswitch.org</a><br>
<a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br>
UNSUBSCRIBE:<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br>
<a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><u></u><u></u></p>
</blockquote>
</div>
</blockquote>
</div>
</div>
</div>
</div>
</div>
<p class="MsoNormal"><br>
_________________________________________________________________________<br>
Professional FreeSWITCH Consulting Services:<br>
<a href="mailto:consulting@freeswitch.org" target="_blank">consulting@freeswitch.org</a><br>
<a href="http://www.freeswitchsolutions.com" target="_blank">http://www.freeswitchsolutions.com</a><br>
<br>
Official FreeSWITCH Sites<br>
<a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br>
<a href="http://confluence.freeswitch.org" target="_blank">http://confluence.freeswitch.org</a><br>
<a href="http://www.cluecon.com" target="_blank">http://www.cluecon.com</a><br>
<br>
FreeSWITCH-users mailing list<br>
<a href="mailto:FreeSWITCH-users@lists.freeswitch.org" target="_blank">FreeSWITCH-users@lists.freeswitch.org</a><br>
<a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br>
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<a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><u></u><u></u></p>
</blockquote>
</div>
<p class="MsoNormal"> <u></u><u></u></p>
</div>
</div>
</div>
</div>
</div>
<p class="MsoNormal"><br>
_________________________________________________________________________<br>
Professional FreeSWITCH Consulting Services:<br>
<a href="mailto:consulting@freeswitch.org" target="_blank">consulting@freeswitch.org</a><br>
<a href="http://www.freeswitchsolutions.com" target="_blank">http://www.freeswitchsolutions.com</a><br>
<br>
Official FreeSWITCH Sites<br>
<a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br>
<a href="http://confluence.freeswitch.org" target="_blank">http://confluence.freeswitch.org</a><br>
<a href="http://www.cluecon.com" target="_blank">http://www.cluecon.com</a><br>
<br>
FreeSWITCH-users mailing list<br>
<a href="mailto:FreeSWITCH-users@lists.freeswitch.org" target="_blank">FreeSWITCH-users@lists.freeswitch.org</a><br>
<a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br>
UNSUBSCRIBE:<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br>
<a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><u></u><u></u></p>
</blockquote>
</div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
</div>
</div>

<br>_________________________________________________________________________<br>
Professional FreeSWITCH Consulting Services:<br>
<a href="mailto:consulting@freeswitch.org">consulting@freeswitch.org</a><br>
<a href="http://www.freeswitchsolutions.com" rel="noreferrer" target="_blank">http://www.freeswitchsolutions.com</a><br>
<br>
Official FreeSWITCH Sites<br>
<a href="http://www.freeswitch.org" rel="noreferrer" target="_blank">http://www.freeswitch.org</a><br>
<a href="http://confluence.freeswitch.org" rel="noreferrer" target="_blank">http://confluence.freeswitch.org</a><br>
<a href="http://www.cluecon.com" rel="noreferrer" target="_blank">http://www.cluecon.com</a><br>
<br>
FreeSWITCH-users mailing list<br>
<a href="mailto:FreeSWITCH-users@lists.freeswitch.org">FreeSWITCH-users@lists.freeswitch.org</a><br>
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<a href="http://www.freeswitch.org" rel="noreferrer" target="_blank">http://www.freeswitch.org</a><br></blockquote></div>