<div dir="ltr"><div><div><div>Hi,<br><br></div><div>1) You have very complex set-up and I doubt that you need it.<br><br></div><div>2) As far as you have user with ip x.x.x.174 and opensips server with same ip x.x.x.174 it very hard to debug. So I propose you to send new log where will be difference between user ip and opensips IP.<br></div><br></div><div>3) If you have possibility, try to register directly with a user to x.x.x.3 gateway and check if same issue still exists, if there is no such issue anymore, then thee is definitely issue in your opensips x.x.x.174 and freeswitch x.x.x.166. My point here is that you need to isolate issue and to understand what part of your set-up works as expected and what is faulty.<br><br></div><div>With kind regards, <br></div></div><div class="gmail_extra"><br clear="all"><div><div><div dir="ltr">Jurijs<br></div></div></div>
<br><div class="gmail_quote">2016-02-23 7:51 GMT+02:00 Rutu Patel <span dir="ltr"><<a href="mailto:rutu.patel@inextrix.com" target="_blank">rutu.patel@inextrix.com</a>></span>:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><div class="gmail_default" style="color:rgb(0,0,0)">Thanks for the reply.<br><br>Got your point about NATing issue and no response of 200 OK and as a resoult ACK Timeout.<br>So, now to resolve the issue, if you can assist, what could be the possible fixies?<br>From where can i start? where to look?<br><br>Thanks.</div><div class="gmail_extra"><br clear="all"><div><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><span style="background-color:rgb(255,255,255)"><span style="color:rgb(11,83,148)"><span style="font-family:verdana,sans-serif"><font size="1"><span style="color:rgb(68,68,68)">--<br>Thanks,<br>Rutu Patel<br><br></span><span style="font-weight:bold"><span><span style="color:rgb(0,0,0)"><a href="http://www.inextrix.com" target="_blank"></a></span></span></span></font></span></span></span></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
<br><div class="gmail_quote">On Mon, Feb 22, 2016 at 12:06 PM, Avi Marcus <span dir="ltr"><<a href="mailto:avi@avimarcus.net" target="_blank">avi@avimarcus.net</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">5 second response: 32 seconds is a timer/[network/NAT] issue.<div><br></div><div>You have lots of 200s to the user since it's waiting for an ACK and keeps retrying, but for whatever network reason (router... sip alg?), it isn't getting one, so it triggers a timer to stop the call.</div><div class="gmail_extra"><br></div><div class="gmail_extra"><br clear="all"><div><div><div dir="ltr">-Avi Marcus</div><div>BestFone</div></div></div>
<br><div class="gmail_quote"><div><div>On Mon, Feb 22, 2016 at 8:19 AM, Rutu Patel <span dir="ltr"><<a href="mailto:rutu.patel@inextrix.com" target="_blank">rutu.patel@inextrix.com</a>></span> wrote:<br></div></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div><div><div dir="ltr"><div style="color:rgb(0,0,0)"><span style="font-weight:bold;color:rgb(204,0,0)"> </span>Hello, <br><br>Having issue of call dropping after 32 seconds, here are the details- <br><br>x.x.x.174: opensips server <br>x.x.x.166: freeswitch server <br>x.x.x.3: another opensips server which is registered as gateway on above freeswitch server<br>x.x.x.6: freeswitch server<br>x.x.x.47: server through which the user is registered <br>I am trying to call from xxxx9 to xxxxxxx29858 <br>xxxxxxx00181 is caller-id name and caller-id number <br><br>Call flow is like this: <br>registered user -> x.x.x.166 (freeswitch server) -> x.x.x.174 (opensips server) -> x.x.x.3 (Gateway) -> x.x.x.6 (freeswitch server)<br><br></div><div style="color:rgb(0,0,0)">Outbound-proxy is set to x.x.x.174 in Gateway configuration.<br></div><div style="color:rgb(0,0,0)"><br>1) Call is initiated by the user(xxxx9) registered with host x.x.x.174 <br>2) Call hit the freeswitch server x.x.x.166 <br>3) After '180 Ringing' and '183 Session Progress' packet sending-receiving started between 'x.x.x.174' and 'x.x.x.166' through the gateway x.x.x.3 <br>But after 32 seconds call is dropped, <br>Within 32 seconds audio is ok from both end so it should not be the RTP issue. <br>Here I have attached the file with sip logs, you can observer from the file that, there are many '200 OK' from x.x.x.174 to x.x.x.166 <br>and at the end, x.x.x.174 sending 'ACK Timeout' to x.x.x.166 and then 'BYE' from x.x.x.166 to x.x.x.174 and call is dropped. <br><br>What is wrong here? Any help would be appreciated here. <br><br>Here is the file with sip logs<br></div><div><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><span style="background-color:rgb(255,255,255)"><span style="color:rgb(11,83,148)"><span style="font-family:verdana,sans-serif"><font size="1"><span style="color:rgb(68,68,68)">--<br>Thanks,<br>Rutu Patel<br></span><span style="font-weight:bold"><span><span style="color:rgb(0,0,0)"><a href="http://www.inextrix.com" target="_blank"></a></span></span></span></font></span></span></span></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
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<br><div class="gmail_quote">2016-02-23 7:51 GMT+02:00 Rutu Patel <span dir="ltr"><<a href="mailto:rutu.patel@inextrix.com" target="_blank">rutu.patel@inextrix.com</a>></span>:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><div class="gmail_default" style="color:rgb(0,0,0)">Thanks for the reply.<br><br>Got your point about NATing issue and no response of 200 OK and as a resoult ACK Timeout.<br>So, now to resolve the issue, if you can assist, what could be the possible fixies?<br>From where can i start? where to look?<br><br>Thanks.</div><div class="gmail_extra"><br clear="all"><div><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><span style="background-color:rgb(255,255,255)"><span style="color:rgb(11,83,148)"><span style="font-family:verdana,sans-serif"><font size="1"><span style="color:rgb(68,68,68)">--<br>Thanks,<br>Rutu Patel<br><br></span><span style="font-weight:bold"><span><span style="color:rgb(0,0,0)"><a href="http://www.inextrix.com" target="_blank"></a></span></span></span></font></span></span></span></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
<br><div class="gmail_quote">On Mon, Feb 22, 2016 at 12:06 PM, Avi Marcus <span dir="ltr"><<a href="mailto:avi@avimarcus.net" target="_blank">avi@avimarcus.net</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">5 second response: 32 seconds is a timer/[network/NAT] issue.<div><br></div><div>You have lots of 200s to the user since it's waiting for an ACK and keeps retrying, but for whatever network reason (router... sip alg?), it isn't getting one, so it triggers a timer to stop the call.</div><div class="gmail_extra"><br></div><div class="gmail_extra"><br clear="all"><div><div><div dir="ltr">-Avi Marcus</div><div>BestFone</div></div></div>
<br><div class="gmail_quote"><div><div>On Mon, Feb 22, 2016 at 8:19 AM, Rutu Patel <span dir="ltr"><<a href="mailto:rutu.patel@inextrix.com" target="_blank">rutu.patel@inextrix.com</a>></span> wrote:<br></div></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div><div><div dir="ltr"><div style="color:rgb(0,0,0)"><span style="font-weight:bold;color:rgb(204,0,0)"> </span>Hello, <br><br>Having issue of call dropping after 32 seconds, here are the details- <br><br>x.x.x.174: opensips server <br>x.x.x.166: freeswitch server <br>x.x.x.3: another opensips server which is registered as gateway on above freeswitch server<br>x.x.x.6: freeswitch server<br>x.x.x.47: server through which the user is registered <br>I am trying to call from xxxx9 to xxxxxxx29858 <br>xxxxxxx00181 is caller-id name and caller-id number <br><br>Call flow is like this: <br>registered user -> x.x.x.166 (freeswitch server) -> x.x.x.174 (opensips server) -> x.x.x.3 (Gateway) -> x.x.x.6 (freeswitch server)<br><br></div><div style="color:rgb(0,0,0)">Outbound-proxy is set to x.x.x.174 in Gateway configuration.<br></div><div style="color:rgb(0,0,0)"><br>1) Call is initiated by the user(xxxx9) registered with host x.x.x.174 <br>2) Call hit the freeswitch server x.x.x.166 <br>3) After '180 Ringing' and '183 Session Progress' packet sending-receiving started between 'x.x.x.174' and 'x.x.x.166' through the gateway x.x.x.3 <br>But after 32 seconds call is dropped, <br>Within 32 seconds audio is ok from both end so it should not be the RTP issue. <br>Here I have attached the file with sip logs, you can observer from the file that, there are many '200 OK' from x.x.x.174 to x.x.x.166 <br>and at the end, x.x.x.174 sending 'ACK Timeout' to x.x.x.166 and then 'BYE' from x.x.x.166 to x.x.x.174 and call is dropped. <br><br>What is wrong here? Any help would be appreciated here. <br><br>Here is the file with sip logs<br></div><div><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><span style="background-color:rgb(255,255,255)"><span style="color:rgb(11,83,148)"><span style="font-family:verdana,sans-serif"><font size="1"><span style="color:rgb(68,68,68)">--<br>Thanks,<br>Rutu Patel<br></span><span style="font-weight:bold"><span><span style="color:rgb(0,0,0)"><a href="http://www.inextrix.com" target="_blank"></a></span></span></span></font></span></span></span></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
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