<div dir="ltr">Hello,<div>I have setup presence and in most cases it is working as expected. i.e. Subscription is sent to FS, FS returns Accepted then immediately FS sends the notify to the phone, thereafter all Notifies for ringing, pickup and hangup. Great. </div><div><br></div><div>However in some cases a subscribe to an extension does subscribe, FS sends the accepted response but a Notify is not sent out at that point. However if I call the extension the Notify works perfectly. </div><div><br></div><div>Any ideas of what could cause the initial Notify not to be sent after the Acceptance 202?</div><div><br></div><div>Any help would be appreciated.</div><div><br></div><div>Regards,</div><div>Steve.</div><div><br></div><div>Some info below:</div><div>FS is configured as Multi-Tennant</div><div><br></div><div>&lt;param name=&quot;presence-proto-lookup&quot; value=&quot;false&quot;/&gt;<br></div><div><div>&lt;param name=&quot;send-presence-on-register&quot; value=&quot;true&quot;/&gt;</div></div><div><div>&lt;param name=&quot;manage-presence&quot; value=&quot;true&quot;/&gt;</div><div>&lt;param name=&quot;presence-probe-on-register&quot; value=&quot;true&quot;/&gt;</div><div>&lt;param name=&quot;manage-shared-appearance&quot; value=&quot;true&quot;/&gt;<br></div><div>&lt;param name=&quot;dbname&quot; value=&quot;freeswitch&quot;/&gt;<br></div><div>&lt;param name=&quot;presence-hosts&quot; value=&quot;_DISABLE_&quot;/&gt;   ** Multi-Tennant<br></div><div>&lt;param name=&quot;presence-privacy&quot; value=&quot;false&quot;/&gt;</div></div><div><br></div><div>SIP Trace for Subscription</div><div><br></div><div>FS Receives this from the phone:</div><div><br></div>







SUBSCRIBE <a href="http://sip:203@xxx.mydomain.com:5060">sip:203@xxx.mydomain.com:5060</a> SIP/2.0<br>Via: SIP/2.0/UDP 192.168.1.24:25060;branch=z9hG4bK991003231;rport<br>From: &lt;<a href="mailto:sip%3A201@xxx.mydomain.com">sip:201@xxx.mydomain.com</a>&gt;;tag=946578510<br>To: &lt;<a href="mailto:sip%3A203@xxx.mydomain.com">sip:203@xxx.mydomain.com</a>&gt;;tag=nvqzSrr57RZg<br>Call-ID: 968288340-25060-7@BJC.BGI.B.CE<br>CSeq: 20050 SUBSCRIBE<br>Contact: &lt;<a href="http://sip:201@192.168.1.24:25060">sip:201@192.168.1.24:25060</a>&gt;<br>X-Grandstream-PBX: true<br>Max-Forwards: 70<br>User-Agent: Grandstream GXP2140 1.0.5.29<br>Expires: 480<br>Supported: replaces, path, timer, eventlist<br>Event: dialog<br>Accept: application/dialog-info+xml,multipart/related,application/rlmi+xml<br>Allow: INVITE, ACK, OPTIONS, CANCEL, BYE, SUBSCRIBE, NOTIFY, INFO, REFER, UPDATE, MESSAGE<br>Content-Length: 0<div><br></div><div>FS Sends this back to the phone:</div><div><br></div>SIP/2.0 202 Accepted<br>Via: SIP/2.0/UDP 192.168.1.24:25060;branch=z9hG4bK991003231;rport=59364;received=x.x.x.x<br>From: &lt;<a href="mailto:sip%3A201@xxx.mydomain.com">sip:201@xxx.mydomain.com</a>&gt;;tag=946578510<br>To: &lt;<a href="mailto:sip%3A203@xxx.mydomain.com">sip:203@xxx.mydomain.com</a>&gt;;tag=nvqzSrr57RZg<br>Call-ID: 968288340-25060-7@BJC.BGI.B.CE<br>CSeq: 20050 SUBSCRIBE<br>Contact: &lt;sip:203@y.y.y.y:5060&gt;<br>Expires: 480<br>User-Agent: Callstera VOIP PBX v1.20<br>Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, MESSAGE, INFO, UPDATE, REGISTER, REFER, NOTIFY, PUBLISH, SUBSCRIBE<br>Supported: timer, precondition, path, replaces<br>Allow-Events: talk, hold, conference, presence, as-feature-event, dialog, line-seize, call-info, sla, include-session-description, presence.winfo, message-summary, refer<br>Subscription-State: active;expires=480<br>Content-Length: 0</div>