<html><head><meta http-equiv="Content-Type" content="text/html charset=utf-8"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class="">The DTMF worked fine calling from anything not going through FS. But it is now resolved…. I upgraded from FS 1.6.2 to 1.6.6 and there is a big improvement in DTMF recognition. Thanks for the responses.<div class="">Mario G<br class=""><div class=""><div class=""><br class=""><div><blockquote type="cite" class=""><div class="">On Jan 23, 2016, at 2:09 AM, Jude Mukundane <<a href="mailto:jude.mukundane@gmail.com" class="">jude.mukundane@gmail.com</a>> wrote:</div><br class="Apple-interchange-newline"><div class=""><div dir="ltr" class="">In Uganda, I had to switch providers. I was being driven crazy by partial DTMF recognition, until one time by hazard I was listening to the call while punching some digits. I realized with one providers the tones were really flat with a "pep" kind of sound as opposed to other telcos. I believe some providers degrade the quality of the call, including DTMF, past their switches making unusable downstream.<div class=""><br class=""></div><div class="">Jude</div></div><div class="gmail_extra"><br class=""><div class="gmail_quote">On Sat, Jan 23, 2016 at 6:57 AM, Jurijs Ivolga <span dir="ltr" class=""><<a href="mailto:jurij.ivo@gmail.com" target="_blank" class="">jurij.ivo@gmail.com</a>></span> wrote:<br class=""><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Hi Mario,<div class=""><br class=""></div><div class="">If I understood correctly this is your case:</div><div class=""><br class=""></div><div class="">VoIP phone ---> freeswitch-----> Voip provider ----> destination</div><div class=""><br class=""></div><div class="">In this case first you need to eliminate all other possible root causes, before blaming freeswitch.</div><div class=""><br class=""></div><div class="">1) Have you tried to call destination number from your mobile and have you checked if same issue exist when you are calling from mobile?</div><div class=""><br class=""></div><div class="">2) Have you tried to call through other VoIP provider to same number?</div><div class=""><br class=""></div><div class="">3) Maybe you should try different VoIP phone?</div><div class=""><br class=""></div><div class="">Personally I experienced similar issue some time ago and as far as I remember issue was on destination side, so I called destination from my mobile phone and then I experienced same behavior, what means that issue is on destination side.<span class=""></span></div><div class=""><br class=""></div><div class="">I hope this will helps.</div><div class=""><br class=""></div><div class="">With kind regards,</div><div class=""><br class=""></div><div class="">Jurijs</div><div class=""><br class="">On Friday, 22 January 2016, Mario G <<a href="mailto:mario_fs@mgtech.com" target="_blank" class="">mario_fs@mgtech.com</a>> wrote:<br class=""><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Unless I am mistaken the person last week had a dial plan error which is not my case. I just went to 1.6.6 to see if it was solved but no luck. I am still baffled why a auto attendant would work at the beginning then completely stop working. I can reproduce it every time. I wonder if the other end ‘transfers” to a different AA. Either way I wish I could get DTMF to work all the time.<br class="">
Mario G<br class="">
<br class="">
> On Jan 22, 2016, at 1:00 PM, Bote Man <<a class="">bote_radio@botecomm.com</a>> wrote:<br class="">
><br class="">
> This sounds suspiciously like the DTMF trouble discussed on this very list last week or so, no?<br class="">
><br class="">
> What was the conclusion then?<br class="">
><br class="">
> Bote<br class="">
><br class="">
><br class="">
>> -----Original Message-----<br class="">
>> From: Mario G<br class="">
>> Sent: Friday, 22 January, 2016 13:38<br class="">
>> Subject: [Freeswitch-users] Puzzling DTMF problem<br class="">
>><br class="">
>> Called an automated system. The first couple of prompts work (press 1 for<br class="">
>> english, etc.). Then DTMF is not recognized. For a few places I notice none of<br class="">
>> the DTMF is recognized. But it’s really a puzzle when it’s partial for a the same<br class="">
>> called number. I always thought RFC2833 is what should be set. Any<br class="">
>> thoughts?<br class="">
>> Mario G<br class="">
><br class="">
><br class="">
><br class="">
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