<div dir="ltr">In Uganda, I had to switch providers. I was being driven crazy by partial DTMF recognition, until one time by hazard I was listening to the call while punching some digits. I realized with one providers the tones were really flat with a "pep" kind of sound as opposed to other telcos. I believe some providers degrade the quality of the call, including DTMF, past their switches making unusable downstream.<div><br></div><div>Jude</div></div><div class="gmail_extra"><br><div class="gmail_quote">On Sat, Jan 23, 2016 at 6:57 AM, Jurijs Ivolga <span dir="ltr"><<a href="mailto:jurij.ivo@gmail.com" target="_blank">jurij.ivo@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Hi Mario,<div><br></div><div>If I understood correctly this is your case:</div><div><br></div><div>VoIP phone ---> freeswitch-----> Voip provider ----> destination</div><div><br></div><div>In this case first you need to eliminate all other possible root causes, before blaming freeswitch.</div><div><br></div><div>1) Have you tried to call destination number from your mobile and have you checked if same issue exist when you are calling from mobile?</div><div><br></div><div>2) Have you tried to call through other VoIP provider to same number?</div><div><br></div><div>3) Maybe you should try different VoIP phone?</div><div><br></div><div>Personally I experienced similar issue some time ago and as far as I remember issue was on destination side, so I called destination from my mobile phone and then I experienced same behavior, what means that issue is on destination side.<span></span></div><div><br></div><div>I hope this will helps.</div><div><br></div><div>With kind regards,</div><div><br></div><div>Jurijs</div><div><br>On Friday, 22 January 2016, Mario G <<a href="mailto:mario_fs@mgtech.com" target="_blank">mario_fs@mgtech.com</a>> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Unless I am mistaken the person last week had a dial plan error which is not my case. I just went to 1.6.6 to see if it was solved but no luck. I am still baffled why a auto attendant would work at the beginning then completely stop working. I can reproduce it every time. I wonder if the other end ‘transfers” to a different AA. Either way I wish I could get DTMF to work all the time.<br>
Mario G<br>
<br>
> On Jan 22, 2016, at 1:00 PM, Bote Man <<a>bote_radio@botecomm.com</a>> wrote:<br>
><br>
> This sounds suspiciously like the DTMF trouble discussed on this very list last week or so, no?<br>
><br>
> What was the conclusion then?<br>
><br>
> Bote<br>
><br>
><br>
>> -----Original Message-----<br>
>> From: Mario G<br>
>> Sent: Friday, 22 January, 2016 13:38<br>
>> Subject: [Freeswitch-users] Puzzling DTMF problem<br>
>><br>
>> Called an automated system. The first couple of prompts work (press 1 for<br>
>> english, etc.). Then DTMF is not recognized. For a few places I notice none of<br>
>> the DTMF is recognized. But it’s really a puzzle when it’s partial for a the same<br>
>> called number. I always thought RFC2833 is what should be set. Any<br>
>> thoughts?<br>
>> Mario G<br>
><br>
><br>
><br>
> _________________________________________________________________________<br>
> Professional FreeSWITCH Consulting Services:<br>
> <a>consulting@freeswitch.org</a><br>
> <a href="http://www.freeswitchsolutions.com" target="_blank">http://www.freeswitchsolutions.com</a><br>
><br>
> Official FreeSWITCH Sites<br>
> <a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br>
> <a href="http://confluence.freeswitch.org" target="_blank">http://confluence.freeswitch.org</a><br>
> <a href="http://www.cluecon.com" target="_blank">http://www.cluecon.com</a><br>
><br>
> FreeSWITCH-users mailing list<br>
> <a>FreeSWITCH-users@lists.freeswitch.org</a><br>
> <a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br>
> UNSUBSCRIBE:<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br>
> <a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br>
<br>
<br>
_________________________________________________________________________<br>
Professional FreeSWITCH Consulting Services:<br>
<a>consulting@freeswitch.org</a><br>
<a href="http://www.freeswitchsolutions.com" target="_blank">http://www.freeswitchsolutions.com</a><br>
<br>
Official FreeSWITCH Sites<br>
<a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br>
<a href="http://confluence.freeswitch.org" target="_blank">http://confluence.freeswitch.org</a><br>
<a href="http://www.cluecon.com" target="_blank">http://www.cluecon.com</a><br>
<br>
FreeSWITCH-users mailing list<br>
<a>FreeSWITCH-users@lists.freeswitch.org</a><br>
<a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br>
UNSUBSCRIBE:<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br>
<a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a></blockquote></div>
<br>_________________________________________________________________________<br>
Professional FreeSWITCH Consulting Services:<br>
<a href="mailto:consulting@freeswitch.org">consulting@freeswitch.org</a><br>
<a href="http://www.freeswitchsolutions.com" rel="noreferrer" target="_blank">http://www.freeswitchsolutions.com</a><br>
<br>
Official FreeSWITCH Sites<br>
<a href="http://www.freeswitch.org" rel="noreferrer" target="_blank">http://www.freeswitch.org</a><br>
<a href="http://confluence.freeswitch.org" rel="noreferrer" target="_blank">http://confluence.freeswitch.org</a><br>
<a href="http://www.cluecon.com" rel="noreferrer" target="_blank">http://www.cluecon.com</a><br>
<br>
FreeSWITCH-users mailing list<br>
<a href="mailto:FreeSWITCH-users@lists.freeswitch.org">FreeSWITCH-users@lists.freeswitch.org</a><br>
<a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" rel="noreferrer" target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br>
UNSUBSCRIBE:<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users" rel="noreferrer" target="_blank">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br>
<a href="http://www.freeswitch.org" rel="noreferrer" target="_blank">http://www.freeswitch.org</a><br></blockquote></div><br></div>