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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Thank you for the reply Anthony.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">It appears you are correct OF COURSE! I dug in deeper to the setup (and dialplan, etc) for that user’s extension. I found a difference from the working models
that I should have seen before even posting, sorry. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">The extension did not have</span><span style="font-size:9.5pt;font-family:Consolas;color:blue">
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:9.5pt;font-family:Consolas;color:blue"><</span><span style="font-size:9.5pt;font-family:Consolas;color:#A31515">variable</span><span style="font-size:9.5pt;font-family:Consolas;color:blue">
</span><span style="font-size:9.5pt;font-family:Consolas;color:red">name</span><span style="font-size:9.5pt;font-family:Consolas;color:blue">=</span><span style="font-size:9.5pt;font-family:Consolas">"<span style="color:blue">sip-force-contact</span>"<span style="color:blue">
</span><span style="color:red">value</span><span style="color:blue">=</span>"<span style="color:blue">NDLB-connectile-dysfunction</span>"<span style="color:blue">/></span></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">And all the working extensions do have it. I added it.<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">I don’t know what else happens when that is set, but I know it makes my extension re-register every 30 seconds (which seems excessive to me). I think that is
probably just masking the underlying problem where the Comcast router is dropping the NAT connection after some time period. I am thrilled to have it working, but there must be a cleaner fix. Is there at least a way to extend that 30 second time to 60, 90,
120?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Can you direct me to a good resource to help me understand this parameter better?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Thank you again,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Sean<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org]
<b>On Behalf Of </b>Anthony Minessale<br>
<b>Sent:</b> Thursday, January 07, 2016 12:40 PM<br>
<b>To:</b> FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org><br>
<b>Subject:</b> Re: [Freeswitch-users] Longtime working user's phone now disconnecting<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">You probably want to go a little higher up in the excerpt and even better if the sip trace was enabled as well.<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">ending bridge by request from write function just means one of the legs is hungup and is no longer accepting writes so the bridge ends.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">You are missing the place where the leg hangs up, most likely from some sip transaction. Look for lines with "Hangup" in them.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><o:p> </o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Tue, Jan 5, 2016 at 12:16 PM, Sean Devoy <<a href="mailto:sdevoy@bizfocused.com" target="_blank">sdevoy@bizfocused.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Hi,<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">I have an emotional user who now claims her phone fails at least once a week and everyone else’s must be, but no one has ever reported it! My very favorite kind of complaint –
entirely founded in emotion, myth and misunderstanding.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">In any case, I called her. I spent 4:11 listening to her complain, but not be able to sight a single instance I could research. Then <CLICK> the connection was lost. She claims
she did not hang up, the line went dead. Perhaps there is an actual problem after all.
<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">I will add at least one of the errors she reported would lead me to believe there is a hardware (or power) issue on her desk phone (Cisco SPA540). I did look on the phone after
the dropped call and the phone did NOT reboot and said it was still registered from 45 minutes earlier.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Just FYI: The problems are reported to have started when COMCAST replaced their DSL and they got new external IP addresses. The phones are NATed.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Can someone tell me what [BREAK], [NORMAL CLEARING], then “<span style="font-size:9.5pt;font-family:Consolas;color:black;background:white">port ending bridge by request from write
function</span><span style="font-size:9.5pt;font-family:Consolas;color:black">” means?</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:9.5pt;font-family:Consolas;color:black">Just for background, this was an internal ext to ext dial in separate “domains” on my FS server. NO IVR involved.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Here is a log excerpt:<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-autospace:none">
<span style="font-size:9.5pt;font-family:Consolas;color:black;background:white">12:32:12.178673 [DEBUG] sofia_glue.c:3429 sofia/external/<a href="mailto:220@redacted.com" target="_blank">220@redacted.com</a> Setting audio receive payload in Re-INVITE to 0</span><o:p></o:p></p>
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<span style="font-size:9.5pt;font-family:Consolas;color:black;background:white">12:36:23.318530 [DEBUG] switch_core_session.c:1016 Send signal sofia/external/sip:10@redacted_too:port [BREAK]</span><o:p></o:p></p>
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<span style="font-size:9.5pt;font-family:Consolas;color:black;background:white">12:36:23.338532 [NOTICE] sofia.c:737 Hangup sofia/external/sip:10@redacted_too:port [CS_EXCHANGE_MEDIA] [NORMAL_CLEARING]</span><o:p></o:p></p>
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<span style="font-size:9.5pt;font-family:Consolas;color:black;background:white">12:36:23.338532 [DEBUG] switch_ivr_bridge.c:569 sofia/external/sip:10@redacted_too:port ending bridge by request from write function</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-autospace:none">
<span style="font-size:9.5pt;font-family:Consolas;color:black;background:white">12:36:23.338532 [DEBUG] switch_channel.c:3187 Send signal sofia/external/sip:10@redacted_too:port [KILL]</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-autospace:none">
<span style="font-size:9.5pt;font-family:Consolas;color:black;background:white">12:36:23.338532 [DEBUG] switch_core_session.c:1351 Send signal sofia/external/sip:10@redacted_too:port [BREAK]</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-autospace:none">
<span style="font-size:9.5pt;font-family:Consolas;color:black;background:white">12:36:23.338532 [DEBUG] switch_ivr_bridge.c:645 BRIDGE THREAD DONE [sofia/external/<a href="mailto:220@redacted.com" target="_blank">220@redacted.com</a>]</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-autospace:none">
<span style="font-size:9.5pt;font-family:Consolas;color:black;background:white">12:36:23.338532 [DEBUG] switch_ivr_bridge.c:675 Send signal sofia/external/sip:10@redacted_too:port [BREAK]</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-autospace:none">
<span style="font-size:9.5pt;font-family:Consolas;color:black;background:white">12:36:23.338532 [DEBUG] switch_ivr_bridge.c:645 BRIDGE THREAD DONE [sofia/external/sip:10@redacted_too:port]</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:9.5pt;font-family:Consolas;color:black;background:white">12:36:23.338532 [DEBUG] switch_ivr_bridge.c:675 Send signal sofia/external/<a href="mailto:220@redacted.com" target="_blank">220@redacted.com</a>
[BREAK]</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Any ideas where I should look next or even what the problem is?<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">NOTHING has changed on the server for months and months. The FS version is rather out of date, but has been stable for a long time.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Thanks in advance.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#888888">Sean<o:p></o:p></span></p>
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<p class="MsoNormal"><br>
_________________________________________________________________________<br>
Professional FreeSWITCH Consulting Services:<br>
<a href="mailto:consulting@freeswitch.org">consulting@freeswitch.org</a><br>
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<br>
Official FreeSWITCH Sites<br>
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<br>
FreeSWITCH-users mailing list<br>
<a href="mailto:FreeSWITCH-users@lists.freeswitch.org">FreeSWITCH-users@lists.freeswitch.org</a><br>
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<a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">-- <o:p></o:p></p>
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<p class="MsoNormal">Anthony Minessale II <span style="font-family:"Segoe UI Symbol",sans-serif">
♬</span> @anthmfs <span style="font-family:"Segoe UI Symbol",sans-serif">♬</span> @FreeSWITCH <span style="font-family:"Segoe UI Symbol",sans-serif">♬</span><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-family:"Segoe UI Symbol",sans-serif">☞</span>
<a href="http://freeswitch.org/" target="_blank">http://freeswitch.org/</a> <span style="font-family:"Segoe UI Symbol",sans-serif">☞</span>
<a href="http://cluecon.com/" target="_blank">http://cluecon.com/</a> <span style="font-family:"Segoe UI Symbol",sans-serif">☞</span>
<a href="http://twitter.com/FreeSWITCH" target="_blank">http://twitter.com/FreeSWITCH</a><o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-family:"Segoe UI Symbol",sans-serif">☞</span>
<a href="http://irc.freenode.net" target="_blank">irc.freenode.net</a> #freeswitch <span style="font-family:"Segoe UI Symbol",sans-serif">☞</span>
<u><a href="http://freeswitch.org/g+" target="_blank">http://freeswitch.org/g+</a></u><o:p></o:p></p>
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<p class="MsoNormal">ClueCon Weekly Development Call <o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Segoe UI Symbol",sans-serif">☎</span> <a href="mailto:sip%3A888@conference.freeswitch.org" target="_blank">sip:888@conference.freeswitch.org</a> <span style="font-family:"Segoe UI Symbol",sans-serif">☎</span>
+19193869900 <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><a href="https://www.youtube.com/watch?v=9XXgW34t40s" target="_blank"><span style="font-size:9.5pt;color:#1155CC">https://www.youtube.com/watch?v=9XXgW34t40s</span></a><o:p></o:p></p>
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<p class="MsoNormal"><a href="https://www.youtube.com/watch?v=NLaDpGQuZDA" target="_blank">https://www.youtube.com/watch?v=NLaDpGQuZDA</a><o:p></o:p></p>
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