<html><head><meta http-equiv="Content-Type" content="text/html charset=utf-8"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class=""><div style="margin: 0px; font-size: 13px; font-family: Monaco; color: rgb(245, 245, 245); background-color: rgb(0, 0, 0);" class="">[master e0ef319] FS-7846: [mod_dptools] add eavesdrop_whisper_aleg=true and eavesdrop_whisper_bleg=true channel variables to allow you to start eavesdrop in whisper mode of specific call leg</div><div class=""><br class=""></div><div class=""><br class=""></div><div><blockquote type="cite" class=""><div class="">On Jul 17, 2015, at 4:35 PM, Steven Szeto <<a href="mailto:steven.szeto@mitel.com" class="">steven.szeto@mitel.com</a>> wrote:</div><br class="Apple-interchange-newline"><div class=""><div class="WordSection1" style="page: WordSection1; font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">Michael Jerris asks:<o:p class=""></o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><o:p class=""> </o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">does it work if you do the set before the eavesdrop? That set is not running until after the eavesdrop ends.<span style="font-size: 12pt;" class=""><o:p class=""></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="color: rgb(31, 73, 125);" class=""> </span></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="color: rgb(31, 73, 125);" class="">Answer:<o:p class=""></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="color: rgb(31, 73, 125);" class=""> </span></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="color: rgb(31, 73, 125);" class="">Yes,<span class="Apple-converted-space"> </span></span><span lang="EN-CA" class="">set:eavesdrop_enable_dtmf=false, does work if it is invoked before the eavesdrop. However there are two issues:<o:p class=""></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span lang="EN-CA" class=""> </span></div><div style="margin: 0in 0in 0.0001pt 0.5in; font-size: 11pt; font-family: Calibri, sans-serif; text-indent: -0.25in;" class=""><span style="font-family: Symbol; color: rgb(31, 73, 125);" class=""><span class="">·<span style="font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';" class=""> <span class="Apple-converted-space"> </span></span></span></span><span style="color: rgb(31, 73, 125);" class="">The “queue_dtmf” command is now ignored, which means the eavesdrop session starts as silent monitor instead of a whisper/coach session<o:p class=""></o:p></span></div><div style="margin: 0in 0in 0.0001pt 0.5in; font-size: 11pt; font-family: Calibri, sans-serif; text-indent: -0.25in;" class=""><span style="font-family: Symbol; color: rgb(31, 73, 125);" class=""><span class="">·<span style="font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';" class=""> <span class="Apple-converted-space"> </span></span></span></span><span style="color: rgb(31, 73, 125);" class="">The attempt to set<span class="Apple-converted-space"> </span></span><span lang="EN-CA" class="">eavesdrop_enable_dtmf=true does not seem to reopen the DTMF listening capabilities of the eavesdrop session. DTMF keystrokes 0,1,2,3 have no effect.</span><span style="color: rgb(31, 73, 125);" class=""><o:p class=""></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="color: rgb(31, 73, 125);" class=""> </span></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="color: rgb(31, 73, 125);" class="">The solution for me would be this:<o:p class=""></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="color: rgb(31, 73, 125);" class=""> </span></div><div style="margin: 0in 0in 0.0001pt 0.5in; font-size: 11pt; font-family: Calibri, sans-serif; text-indent: -0.25in;" class=""><span style="font-family: Symbol; color: rgb(31, 73, 125);" class=""><span class="">·<span style="font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';" class=""> <span class="Apple-converted-space"> </span></span></span></span><span style="color: rgb(31, 73, 125);" class="">Before the eavesdrop session is started, ,<span class="Apple-converted-space"> </span></span><span lang="EN-CA" class="">set:eavesdrop_enable_dtmf=false</span><span style="color: rgb(31, 73, 125);" class=""><o:p class=""></o:p></span></div><div style="margin: 0in 0in 0.0001pt 0.5in; font-size: 11pt; font-family: Calibri, sans-serif; text-indent: -0.25in;" class=""><span style="font-family: Symbol; color: rgb(31, 73, 125);" class=""><span class="">·<span style="font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';" class=""> <span class="Apple-converted-space"> </span></span></span></span><span lang="EN-CA" class="">Introduce the ability to change the eavesdrop mode via the command line</span><span style="color: rgb(31, 73, 125);" class=""><o:p class=""></o:p></span></div><div style="margin: 0in 0in 0.0001pt 1in; font-size: 11pt; font-family: Calibri, sans-serif; text-indent: -0.25in;" class=""><span style="font-family: 'Courier New'; color: rgb(31, 73, 125);" class=""><span class="">o<span style="font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';" class=""> <span class="Apple-converted-space"> </span></span></span></span><span lang="EN-CA" class="">E.g. eavesdrop_change_mode <uuid> [0,1,2,3]</span><span style="color: rgb(31, 73, 125);" class=""><o:p class=""></o:p></span></div><div style="margin: 0in 0in 0.0001pt 1in; font-size: 11pt; font-family: Calibri, sans-serif; text-indent: -0.25in;" class=""><span style="font-family: 'Courier New'; color: rgb(31, 73, 125);" class=""><span class="">o<span style="font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';" class=""> <span class="Apple-converted-space"> </span></span></span></span><span lang="EN-CA" class="">Where [0,1,2,3] are the following eavesdrop modes respectively: silent monitor, coach the a-leg, coach the b-leg, barge-in conference</span><span style="color: rgb(31, 73, 125);" class=""><o:p class=""></o:p></span></div><div class=""><div style="border-style: solid none none; border-top-color: rgb(225, 225, 225); border-top-width: 1pt; padding: 3pt 0in 0in;" class=""><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><b class="">From:</b><span class="Apple-converted-space"> </span>Steven Szeto<span class="Apple-converted-space"> </span><br class=""><b class="">Sent:</b><span class="Apple-converted-space"> </span>Friday, July 17, 2015 4:01 PM<br class=""><b class="">To:</b><span class="Apple-converted-space"> </span>'FreeSWITCH Users Help' <<a href="mailto:freeswitch-users@lists.freeswitch.org" class="">freeswitch-users@lists.freeswitch.org</a>><br class=""><b class="">Subject:</b><span class="Apple-converted-space"> </span>Is there a way to temporarily disable DTMF controls during an eavesdrop (or control an eavesdrop session with non-DTMF stimulus)?<o:p class=""></o:p></div></div></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><o:p class=""> </o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span lang="EN-CA" class="">I can successfully create a whisper/coach eavesdrop session with the following commands issued from fs_cli:<o:p class=""></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span lang="EN-CA" class=""> </span></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span lang="EN-CA" class="">originate<span class="Apple-converted-space"> </span></span><a href="mailto:sofia/internal/5401@10.47.41.109" style="color: rgb(149, 79, 114); text-decoration: underline;" class=""><span lang="EN-CA" class="">sofia/internal/5401@10.47.41.109</span></a><span lang="EN-CA" class=""><span class="Apple-converted-space"> </span>&bridge(</span><a href="mailto:sofia/internal/5901@10.47.41.109" style="color: rgb(149, 79, 114); text-decoration: underline;" class=""><span lang="EN-CA" class="">sofia/internal/5901@10.47.41.109</span></a><span lang="EN-CA" class="">)<o:p class=""></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span lang="EN-CA" class=""> </span></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span lang="EN-CA" class="">whisper/coach:<o:p class=""></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span lang="EN-CA" class="">originate<span class="Apple-converted-space"> </span></span><a href="mailto:sofia/internal/5902@10.47.41.109" style="color: rgb(149, 79, 114); text-decoration: underline;" class=""><span lang="EN-CA" class="">sofia/internal/5902@10.47.41.109</span></a><span lang="EN-CA" class=""><span class="Apple-converted-space"> </span>'queue_dtmf:w2@500,eavesdrop:a28739d0-00f0-4a59-8c82-7a5a74ab6861' inline<o:p class=""></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span lang="EN-CA" class=""> </span></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span lang="EN-CA" class="">I would like to temporarily disable DTMF so that the supervisor can not change the eavesdrop mode via DTMF, but this does not work:<o:p class=""></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span lang="EN-CA" class=""> </span></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span lang="EN-CA" class="">originate<span class="Apple-converted-space"> </span></span><a href="mailto:sofia/internal/5902@10.47.41.109" style="color: rgb(149, 79, 114); text-decoration: underline;" class=""><span lang="EN-CA" class="">sofia/internal/5902@10.47.41.109</span></a><span lang="EN-CA" class=""><span class="Apple-converted-space"> </span>'queue_dtmf:w2@500,eavesdrop:a28739d0-00f0-4a59-8c82-7a5a74ab6861, set:eavesdrop_enable_dtmf=false' inline<o:p class=""></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span lang="EN-CA" class=""> </span></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span lang="EN-CA" class="">Moreover, I have a GUI app that presents the supervisor with the ability to change the eavesdrop mode. When he presses the appropriate icon in the GUI, I would then like to reenable DTMF and change the eavesdrop mode on the session:<o:p class=""></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span lang="EN-CA" class=""> </span></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span lang="EN-CA" class="">Uuid_setvar a28739d0-00f0-4a59-8c82-7a5a74ab6861 eavesdrop_enable_dtmf true;<o:p class=""></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span lang="EN-CA" class="">Uuid_recv_dtmf a28739d0-00f0-4a59-8c82-7a5a74ab6861 w3@500<o:p class=""></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span lang="EN-CA" class=""> </span></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span lang="EN-CA" class="">Is there another way to change the mode of an eavesdrop session?<o:p class=""></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span lang="EN-CA" class=""> </span></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span lang="EN-CA" class=""> </span></div></div><div style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class=""><font face="Helv,Arial" size="1" class=""></font><br class="webkit-block-placeholder"></div><font face="Helv,Arial" size="1" style="font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class=""><hr class="">NOTE: This e-mail (including any attachments) is for the sole use of the intended recipient(s) and may contain information that is confidential and/or protected by legal privilege. 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