<div dir="ltr">Hi Jackson,<div><br></div><div>Looks like a NAT issue in this case. </div><div><br>Can you paste freeswitch SIP logs  ? (sofia global siptrace on) </div><div><br></div><div>Regards</div><div><br></div><div>Varghese Paul </div><div><br></div></div><div class="gmail_extra"><br><div class="gmail_quote">On Thu, Jun 25, 2015 at 7:39 AM, Jackson Fisher - Forward.IT <span dir="ltr">&lt;<a href="mailto:jackson@forwardit.com.au" target="_blank">jackson@forwardit.com.au</a>&gt;</span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">





<div lang="EN-AU" link="#0563C1" vlink="#954F72">
<div>
<p class="MsoNormal">Hi All, <u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">I am after some assistance troubleshooting incoming one way audio with remote extensions.  <u></u><u></u></p>
<p class="MsoNormal">I have a remote office with the handsets registering over the internet back to the pbx<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Outgoing calls over SIP work without issue.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">I have the correct ports forwarded for SIP and RTP, however I am experiencing one way audio on the calls.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Where should I start troubleshooting the issue? Is STUN required?
<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Any help would be much appreciated. <u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><span><u></u> <u></u></span></p>
<p class="MsoNormal"><span>Thanks, Jackson Fisher<u></u><u></u></span></p>
<p class="MsoNormal"><span><u></u> <u></u></span></p>
<table border="0" cellspacing="0" cellpadding="0" width="702" style="width:526.4pt">
<tbody>
<tr style="height:75.45pt">
<td width="290" valign="top" style="width:217.25pt;padding:7.5pt 7.5pt 7.5pt 7.5pt;height:75.45pt">
<p class="MsoNormal" style="line-height:115%"><span style="font-size:5.0pt;line-height:115%;color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal" style="line-height:115%"><span style="font-size:10.0pt;line-height:115%;color:#1f497d"><br>
</span><span style="font-size:3.0pt;line-height:115%;color:#1f497d"><br>
</span><span style="font-size:10.0pt;line-height:115%;color:#1f497d"><img width="243" height="45" src="cid:image002.jpg@01D0AF3F.DA2431F0" alt="Email-signature.jpg"><u></u><u></u></span></p>
</td>
<td width="412" nowrap valign="top" style="width:309.15pt;border:none;border-left:solid #cccccc 1.0pt;padding:7.5pt 7.5pt 7.5pt 7.5pt;height:75.45pt">
<p class="MsoNormal" style="line-height:115%"><b><span style="font-size:9.0pt;line-height:115%;font-family:&quot;Arial&quot;,sans-serif;color:#5b9bd5">Jackson Fisher</span></b><b><span style="font-size:9.0pt;line-height:115%;font-family:&quot;Arial&quot;,sans-serif">  
</span></b><span style="font-size:9.0pt;line-height:115%;font-family:&quot;Arial&quot;,sans-serif;color:#999999">|</span><b><span style="font-size:9.0pt;line-height:115%;font-family:&quot;Arial&quot;,sans-serif"> 
</span></b><span style="font-size:9.0pt;line-height:115%;font-family:&quot;Arial&quot;,sans-serif;color:#999999">Network Engineer<u></u><u></u></span></p>
<p class="MsoNormal" style="line-height:115%"><span style="font-size:5.0pt;line-height:115%;font-family:&quot;Arial&quot;,sans-serif;color:#999999"><u></u> <u></u></span></p>
<p class="MsoNormal" style="line-height:115%"><span style="font-size:9.0pt;line-height:115%;font-family:&quot;Arial&quot;,sans-serif;color:#999999">A</span><span style="font-size:9.0pt;line-height:115%;font-family:&quot;Arial&quot;,sans-serif">
 : <span style="color:#5b9bd5">Level 1 - Unit 8,  55-57 Lathlain Street,  Belconnen ACT 2617</span><span style="color:#1f497d"><br>
</span></span><span style="font-size:5.0pt;line-height:115%;font-family:&quot;Arial&quot;,sans-serif;color:#1f497d"><br>
</span><span style="font-size:9.0pt;line-height:115%;font-family:&quot;Arial&quot;,sans-serif;color:#999999">P :</span><span style="font-size:9.0pt;line-height:115%;font-family:&quot;Arial&quot;,sans-serif;color:#1f497d">
</span><span style="font-size:9.0pt;line-height:115%;font-family:&quot;Arial&quot;,sans-serif;color:#5b9bd5">(02) 6162 0070<br>
<br>
</span><span style="font-size:5.0pt;line-height:115%;font-family:&quot;Arial&quot;,sans-serif;color:#999999"><u></u><u></u></span></p>
<p class="MsoNormal" style="line-height:115%"><span style="font-size:9.0pt;line-height:115%;font-family:&quot;Arial&quot;,sans-serif;color:#999999">E :</span><span style="font-size:9.0pt;line-height:115%;font-family:&quot;Arial&quot;,sans-serif;color:#1f497d">
</span><b><span style="font-size:9.0pt;line-height:115%;font-family:&quot;Arial&quot;,sans-serif"><a href="mailto:Jackson@forwardit.com.au" target="_blank"><span style="color:blue">Jackson@forwardit.com.au</span></a></span></b><span style="font-size:9.0pt;line-height:115%;font-family:&quot;Arial&quot;,sans-serif;color:#5b9bd5"><u></u><u></u></span></p>
<p class="MsoNormal" style="line-height:115%"><span style="font-size:9.0pt;line-height:115%;font-family:&quot;Arial&quot;,sans-serif;color:#999999">W :</span><span style="font-size:9.0pt;line-height:115%;font-family:&quot;Arial&quot;,sans-serif;color:#1f497d">
</span><span><a href="http://www.forwardit.com.au/" target="_blank"><b><span style="font-size:9.0pt;line-height:115%;font-family:&quot;Arial&quot;,sans-serif;color:#5b9bd5">http://www.forwardit.com.au</span></b></a></span><span style="font-size:12.0pt;line-height:115%;color:#1f497d"><u></u><u></u></span></p>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><span><u></u> <u></u></span></p>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
</div>

<br>_________________________________________________________________________<br>
Professional FreeSWITCH Consulting Services:<br>
<a href="mailto:consulting@freeswitch.org">consulting@freeswitch.org</a><br>
<a href="http://www.freeswitchsolutions.com" rel="noreferrer" target="_blank">http://www.freeswitchsolutions.com</a><br>
<br>
Official FreeSWITCH Sites<br>
<a href="http://www.freeswitch.org" rel="noreferrer" target="_blank">http://www.freeswitch.org</a><br>
<a href="http://confluence.freeswitch.org" rel="noreferrer" target="_blank">http://confluence.freeswitch.org</a><br>
<a href="http://www.cluecon.com" rel="noreferrer" target="_blank">http://www.cluecon.com</a><br>
<br>
FreeSWITCH-users mailing list<br>
<a href="mailto:FreeSWITCH-users@lists.freeswitch.org">FreeSWITCH-users@lists.freeswitch.org</a><br>
<a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" rel="noreferrer" target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br>
UNSUBSCRIBE:<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users" rel="noreferrer" target="_blank">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br>
<a href="http://www.freeswitch.org" rel="noreferrer" target="_blank">http://www.freeswitch.org</a><br></blockquote></div><br></div>