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</o:shapelayout></xml><![endif]--></head><body lang=EN-CA link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal>We have an extension that we can call and can talk with no problems. However if the extension calls us, he gets connected and we can only talk for 32 seconds before the call gets terminated. We looked at the log and are unable to identify the reason why he cannot call us but that we can call him. The error seems to be that when he calls Freeswitch for some reason sets a timeout of 30 seconds (<span style='font-size:9.0pt;background:yellow;mso-highlight:yellow'>Setting leg timeout to 30</span><span style='font-size:9.0pt'>) See log below.<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Please help. How can we fix this? <o:p></o:p></p><p class=MsoNormal>Thanks<o:p></o:p></p><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;color:black;mso-fareast-language:EN-CA'>Charles </span></b><span style='font-size:9.0pt;mso-fareast-language:EN-CA'><o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:9.0pt'>6d0e7ed5-6078-4a31-9d6e-0e7d239c3579 o=FreeSWITCH 1430114648 1430114650 IN IP4 156.34.240.101<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt'>6d0e7ed5-6078-4a31-9d6e-0e7d239c3579 s=FreeSWITCH<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt'>6d0e7ed5-6078-4a31-9d6e-0e7d239c3579 c=IN IP4 156.34.240.101<o:p></o:p></span></p><p class=MsoNormal><span lang=FR-CA style='font-size:9.0pt'>6d0e7ed5-6078-4a31-9d6e-0e7d239c3579 t=0 0<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt'>6d0e7ed5-6078-4a31-9d6e-0e7d239c3579 m=audio 25974 RTP/AVP 0 101<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt'>6d0e7ed5-6078-4a31-9d6e-0e7d239c3579 a=rtpmap:0 PCMU/8000<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt'>6d0e7ed5-6078-4a31-9d6e-0e7d239c3579 a=rtpmap:101 telephone-event/8000<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt'>6d0e7ed5-6078-4a31-9d6e-0e7d239c3579 a=fmtp:101 0-16<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt'>6d0e7ed5-6078-4a31-9d6e-0e7d239c3579 a=ptime:20<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt'>6d0e7ed5-6078-4a31-9d6e-0e7d239c3579 a=sendrecv<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt'>6d0e7ed5-6078-4a31-9d6e-0e7d239c3579 <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt'>6d0e7ed5-6078-4a31-9d6e-0e7d239c3579 2015-04-27 10:17:04.785852 [DEBUG] switch_core_session.c:908 Send signal sofia/internal/425@192.168.20.153 [BREAK]<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt'>6d0e7ed5-6078-4a31-9d6e-0e7d239c3579 2015-04-27 10:17:04.785852 [DEBUG] switch_core_session.c:1053 Send signal sofia/internal/425@192.168.20.153 [BREAK]<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;background:yellow;mso-highlight:yellow'>6d0e7ed5-6078-4a31-9d6e-0e7d239c3579 2015-04-27 10:17:04.785852 [NOTICE] switch_ivr_originate.c:3522 Channel [sofia/internal/425@192.168.20.153] has been answered</span><span style='font-size:9.0pt'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;background:yellow;mso-highlight:yellow'>6d0e7ed5-6078-4a31-9d6e-0e7d239c3579 2015-04-27 10:17:04.785852 [DEBUG] switch_channel.c:3689 (sofia/internal/425@192.168.20.153) Callstate Change EARLY -> ACTIVE</span><span style='font-size:9.0pt'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;background:yellow;mso-highlight:yellow'>6d0e7ed5-6078-4a31-9d6e-0e7d239c3579 2015-04-27 10:17:04.785852 [DEBUG] sofia.c:6614 Channel sofia/internal/425@192.168.20.153 entering state [completed][200]<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;background:yellow;mso-highlight:yellow'>6d0e7ed5-6078-4a31-9d6e-0e7d239c3579 2015-04-27 10:17:04.785852 [DEBUG] switch_ivr_originate.c:3580 Originate Resulted in Success: [sofia/internal/sip:200@192.168.20.150:5060]</span><span style='font-size:9.0pt'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;background:yellow;mso-highlight:yellow'>6d0e7ed5-6078-4a31-9d6e-0e7d239c3579 2015-04-27 10:17:04.785852 [DEBUG] switch_ivr_originate.c:2847 sofia/internal/sip:200@192.168.20.150:5060 Setting leg timeout to 30</span><span style='font-size:9.0pt'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt'>6d0e7ed5-6078-4a31-9d6e-0e7d239c3579 2015-04-27 10:17:04.785852 [DEBUG] switch_ivr_originate.c:3580 Originate Resulted in Success: [sofia/internal/sip:200@192.168.20.150:5060]<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt'>b8e098cc-82a9-4128-992e-a21690707fb3 2015-04-27 10:17:04.785852 [DEBUG] switch_core_session.c:908 Send signal sofia/internal/sip:200@192.168.20.150:5060 [BREAK]<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt'>6d0e7ed5-6078-4a31-9d6e-0e7d239c3579 2015-04-27 10:17:04.785852 [DEBUG] switch_core_session.c:908 Send signal sofia/internal/425@192.168.20.153 [BREAK]<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt'>b8e098cc-82a9-4128-992e-a21690707fb3 2015-04-27 10:17:04.785852 [DEBUG] switch_ivr_bridge.c:1465 (sofia/internal/sip:200@192.168.20.150:5060) State Change CS_CONSUME_MEDIA -> CS_EXCHANGE_MEDIA<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt'>b8e098cc-82a9-4128-992e-a21690707fb3 2015-04-27 10:17:04.785852 [DEBUG] switch_core_session.c:1388 Send signal sofia/internal/sip:200@192.168.20.150:5060 [BREAK]<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt'>b8e098cc-82a9-4128-992e-a21690707fb3 2015-04-27 10:17:04.785852 [DEBUG] switch_core_state_machine.c:472 (sofia/internal/sip:200@192.168.20.150:5060) Running State Change CS_EXCHANGE_MEDIA<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt'>b8e098cc-82a9-4128-992e-a21690707fb3 2015-04-27 10:17:04.785852 [DEBUG] switch_core_state_machine.c:538 (sofia/internal/sip:200@192.168.20.150:5060) State EXCHANGE_MEDIA<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt'>b8e098cc-82a9-4128-992e-a21690707fb3 2015-04-27 10:17:04.785852 [DEBUG] mod_sofia.c:594 SOFIA EXCHANGE_MEDIA<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt'>b8e098cc-82a9-4128-992e-a21690707fb3 2015-04-27 10:17:04.845827 [DEBUG] switch_rtp.c:5853 Correct ip/port confirmed.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt'>6d0e7ed5-6078-4a31-9d6e-0e7d239c3579 2015-04-27 10:17:36.785826 [DEBUG] switch_core_session.c:1053 Send signal sofia/internal/425@192.168.20.153 [BREAK]<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt'>6d0e7ed5-6078-4a31-9d6e-0e7d239c3579 2015-04-27 10:17:36.785826 [DEBUG] switch_core_session.c:1053 Send signal <span style='background:yellow;mso-highlight:yellow'>sofia/internal/425@192.168.20.153 [BREAK]<o:p></o:p></span></span></p><p class=MsoNormal><span style='font-size:9.0pt;background:yellow;mso-highlight:yellow'>6d0e7ed5-6078-4a31-9d6e-0e7d239c3579 2015-04-27 10:17:36.805822 [DEBUG] sofia.c:6614 Channel sofia/internal/425@192.168.20.153 entering state [terminating][0]</span><span style='font-size:9.0pt'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt'>6d0e7ed5-6078-4a31-9d6e-0e7d239c3579 2015-04-27 10:17:36.805822 [NOTICE] sofia.c:7530 Hangup sofia/internal/425@192.168.20.153 [CS_EXECUTE] [NORMAL_UNSPECIFIED]<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt'>6d0e7ed5-6078-4a31-9d6e-0e7d239c3579 2015-04-27 10:17:36.805822 [DEBUG] switch_channel.c:3222 Send signal sofia/internal/425@192.168.20.153 [KILL]<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt'>6d0e7ed5-6078-4a31-9d6e-0e7d239c3579 2015-04-27 10:17:36.805822 [DEBUG] mod_hash.c:298 Usage for 192.168.20.153_200 is now 0<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt'>6d0e7ed5-6078-4a31-9d6e-0e7d239c3579 2015-04-27 10:17:36.805822 [DEBUG] switch_core_session.c:1388 Send signal sofia/internal/425@192.168.20.153 [BREAK]<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt'>6d0e7ed5-6078-4a31-9d6e-0e7d239c3579 2015-04-27 10:17:36.805822 [DEBUG] switch_ivr_bridge.c:660 BRIDGE THREAD DONE [sofia/internal/425@192.168.20.153]<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt'>b8e098cc-82a9-4128-992e-a21690707fb3 2015-04-27 10:17:36.805822 [DEBUG] switch_ivr_bridge.c:690 Send signal sofia/internal/sip:200@192.168.20.150:5060 [BREAK]<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt'>b8e098cc-82a9-4128-992e-a21690707fb3 2015-04-27 10:17:36.825829 [DEBUG] switch_ivr_bridge.c:579 sofia/internal/425@192.168.20.153 ending bridge by request from write function<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt'>b8e098cc-82a9-4128-992e-a21690707fb3 2015-04-27 10:17:36.825829 [DEBUG] switch_ivr_bridge.c:660 BRIDGE THREAD DONE [sofia/internal/sip:200@192.168.20.150:5060]<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt'>6d0e7ed5-6078-4a31-9d6e-0e7d239c3579 2015-04-27 10:17:36.825829 [DEBUG] switch_ivr_bridge.c:690 Send signal sofia/internal/425@192.168.20.153 [BREAK]<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt'>b8e098cc-82a9-4128-992e-a21690707fb3 2015-04-27 10:17:36.825829 [NOTICE] switch_ivr_bridge.c:754 Hangup sofia/internal/sip:200@192.168.20.150:5060 [CS_EXCHANGE_MEDIA] [NORMAL_CLEARING]<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt'>b8e098cc-82a9-4128-992e-a21690707fb3 2015-04-27 10:17:36.825829 [DEBUG] switch_channel.c:3222 Send signal sofia/internal/sip:200@192.168.20.150:5060 [KILL]<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt'>b8e098cc-82a9-4128-992e-a21690707fb3 2015-04-27 10:17:36.825829 [DEBUG] switch_core_session.c:1388 Send signal sofia/internal/sip:200@192.168.20.150:5060 [BREAK]<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt'>b8e098cc-82a9-4128-992e-a21690707fb3 2015-04-27 10:17:36.825829 [DEBUG] switch_core_state_machine.c:538 (sofia/internal/sip:200@192.168.20.150:5060) State EXCHANGE_MEDIA going to sleep<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt'>b8e098cc-82a9-4128-992e-a21690707fb3 2015-04-27 10:17:36.825829 [DEBUG] switch_core_state_machine.c:472 (sofia/internal/sip:200@192.168.20.150:5060) Running State Change CS_HANGUP<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt'>b8e098cc-82a9-4128-992e-a21690707fb3 2015-04-27 10:17:36.825829 [DEBUG] switch_core_state_machine.c:735 (sofia/internal/sip:200@192.168.20.150:5060) Callstate Change ACTIVE -> HANGUP<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt'>b8e098cc-82a9-4128-992e-a21690707fb3 2015-04-27 10:17:36.825829 [DEBUG] switch_ivr_bridge.c:1563 sofia/internal/sip:200@192.168.20.150:5060 skip receive message [UNBRIDGE] (channel is hungup already)<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt'>6d0e7ed5-6078-4a31-9d6e-0e7d239c3579 2015-04-27 10:17:36.825829 [DEBUG] switch_ivr_bridge.c:1566 sofia/internal/425@192.168.20.153 skip receive message [UNBRIDGE] (channel is hungup already)<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt'>b8e098cc-82a9-4128-992e-a21690707fb3 2015-04-27 10:17:36.825829 [DEBUG] switch_core_state_machine.c:737 (sofia/internal/sip:200@192.168.20.150:5060) State HANGUP<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt'>b8e098cc-82a9-4128-992e-a21690707fb3 2015-04-27 10:17:36.825829 [DEBUG] mod_sofia.c:413 Channel sofia/internal/sip:200@192.168.20.150:5060 hanging up, cause: NORMAL_CLEARING<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt'>6d0e7ed5-6078-4a31-9d6e-0e7d239c3579 2015-04-27 10:17:36.825829 [DEBUG] switch_core_session.c:2893 sofia/internal/425@192.168.20.153 skip receive message [APPLICATION_EXEC_COMPLETE] (channel is hungup already)<o:p></o:p></span></p></div></body></html>