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<p class="MsoNormal"><span style="color:#1F497D">Ext-rtp-ip and exp-sip-ip are set to the public IP Address of our internet connection.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">I pass all incoming calls to the internal profile for routing, and as before, everything works beautifully.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">We're using UPNP, and the ports are forwarded correctly.<o:p></o:p></span></p>
<div>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:navy">Regards,</span><span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:navy"> </span><span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:navy">Richard Adams</span><span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:navy">Technical Manager</span></i><span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:7.0pt;font-family:"Arial","sans-serif";color:navy"> </span><span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:7.0pt;font-family:"Arial","sans-serif";color:navy">STENTOFON AUSTRALIA</span></b><span style="font-size:7.0pt;font-family:"Arial","sans-serif";color:navy"> ● UNIT 2 / 670 MOUNTAIN HIGHWAY ● BAYSWATER VIC 3153 ●
AUSTRALIA</span><span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:7.0pt;font-family:"Arial","sans-serif";color:navy">PHONE: +61 3 9729 6600 ● FAX: +61 3 9729 0099 ● MOBILE: +61 404 058 798</span><span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><a href="mailto:Richard.Adams@STENTOFON.COM.AU"><span style="font-size:7.0pt;font-family:"Arial","sans-serif"">Richard.Adams@STENTOFON.COM.AU</span></a></span><span style="font-size:7.0pt;font-family:"Arial","sans-serif";color:navy">
● </span><span style="color:#1F497D"><a href="http://www.stentofon.com.au/" title="http://www.stentofon.com.au/"><span style="font-size:7.0pt;font-family:"Arial","sans-serif"">WWW.STENTOFON.COM.AU</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><a href="http://www.zenitel.com/" title="http://www.zenitelcss.com/"><span style="font-size:7.0pt;font-family:"Arial","sans-serif"">WWW.ZENITEL.COM</span></a></span><span style="font-size:7.0pt;font-family:"Arial","sans-serif";color:navy">
●</span><span style="color:#1F497D"><a href="http://www.dnh.no/" title="blocked::WWW.DNH.NO"><span style="font-size:7.0pt;font-family:"Arial","sans-serif""> WWW.DNH.NO</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:navy"><img border="0" width="303" height="70" id="_x0000_i1029" src="cid:image001.jpg@01D028EC.6C4BBC40" alt="cid:image001.jpg@01CD7927.5758B850"></span><span style="color:#1F497D"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Moishe Grunstein [mailto:max@nysolutions.com]
<br>
<b>Sent:</b> Monday, January 05, 2015 1:23 PM<br>
<b>To:</b> FreeSWITCH Users Help<br>
<b>Subject:</b> Re: [Freeswitch-users] Help required<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Well if internal IP’s are in the SDP you will have audio NAT issues, we need a bit more info about your config to start troubleshooting. What profiles are you using, what do you have set for ext-rtp-ip and ext-sip-ip.
Are you using UPNP, STUN? Do you have ports forwarded?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:#333399">Thanks,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:#333399"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:#333399">Moishe Grunstein<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:#333399">Tornado Computer Systems, Inc.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:#333399">212.400.7650 888.IPPBX.US<br>
</span><b><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:#76923C">Service Request Email:
<a href="mailto:support@nysolutions.com">support@nysolutions.com</a> </span></b><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#333399"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:#333399">Polycom Certified VAR<br>
Microsoft Small Business Specialist, Cisco SMB Select Certified</span><span style="color:#333399"><o:p></o:p></span></p>
<p class="MsoNormal"><a href="http://www.nysolutions.com/"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D;text-decoration:none"><img border="0" width="147" height="68" id="_x0000_i1025" src="cid:image002.jpg@01D028EC.6C4BBC40" alt="cid:image001.jpg@01C72F94.9EE45D60"></span></a><span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;color:#C0504D">Computer Networking * Managed Services * IP Video Surveillance * Network Assessments * Web Solutions * Voice over IP * Disaster Recovery
* Network Security * Site Surveys * CMS</span><span style="color:#1F497D"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> <a href="mailto:freeswitch-users-bounces@lists.freeswitch.org">
freeswitch-users-bounces@lists.freeswitch.org</a> [<a href="mailto:freeswitch-users-bounces@lists.freeswitch.org">mailto:freeswitch-users-bounces@lists.freeswitch.org</a>]
<b>On Behalf Of </b>Richard Adams<br>
<b>Sent:</b> Sunday, January 4, 2015 8:58 PM<br>
<b>To:</b> FreeSWITCH Users Help<br>
<b>Subject:</b> Re: [Freeswitch-users] Help required<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Hello,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">1. Everything is fine across the NAT for normal incoming and outgoing calls. I can't see any difference in the traces between an outgoing call and a incoming to outgoing call.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">2. Compile from source.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:navy">Regards,</span><span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:navy"> </span><span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:navy">Richard Adams</span><span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:navy">Technical Manager</span></i><span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:7.0pt;font-family:"Arial","sans-serif";color:navy"> </span><span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:7.0pt;font-family:"Arial","sans-serif";color:navy">STENTOFON AUSTRALIA</span></b><span style="font-size:7.0pt;font-family:"Arial","sans-serif";color:navy"> ● UNIT 2 / 670 MOUNTAIN HIGHWAY ● BAYSWATER VIC 3153 ●
AUSTRALIA</span><span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:7.0pt;font-family:"Arial","sans-serif";color:navy">PHONE: +61 3 9729 6600 ● FAX: +61 3 9729 0099 ● MOBILE: +61 404 058 798</span><span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><a href="mailto:Richard.Adams@STENTOFON.COM.AU"><span style="font-size:7.0pt;font-family:"Arial","sans-serif"">Richard.Adams@STENTOFON.COM.AU</span></a></span><span style="font-size:7.0pt;font-family:"Arial","sans-serif";color:navy">
● </span><span style="color:#1F497D"><a href="http://www.stentofon.com.au/" title="http://www.stentofon.com.au/"><span style="font-size:7.0pt;font-family:"Arial","sans-serif"">WWW.STENTOFON.COM.AU</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><a href="http://www.zenitel.com/" title="http://www.zenitelcss.com/"><span style="font-size:7.0pt;font-family:"Arial","sans-serif"">WWW.ZENITEL.COM</span></a></span><span style="font-size:7.0pt;font-family:"Arial","sans-serif";color:navy">
●</span><span style="color:#1F497D"><a href="http://www.dnh.no/" title="blocked::WWW.DNH.NO"><span style="font-size:7.0pt;font-family:"Arial","sans-serif""> WWW.DNH.NO</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:navy"><img border="0" width="303" height="70" id="_x0000_i1026" src="cid:image001.jpg@01D028EC.6C4BBC40" alt="cid:image001.jpg@01CD7927.5758B850"></span><span style="color:#1F497D"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
</div>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Moishe Grunstein [<a href="mailto:max@nysolutions.com">mailto:max@nysolutions.com</a>]
<br>
<b>Sent:</b> Monday, January 05, 2015 12:34 PM<br>
<b>To:</b> FreeSWITCH Users Help<br>
<b>Subject:</b> Re: [Freeswitch-users] Help required<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in"><span style="color:#1F497D">1)</span><span style="font-size:7.0pt;font-family:"Times New Roman","serif";color:#1F497D">
</span><span style="color:#1F497D">Typical NAT issue, <a href="https://freeswitch.org/confluence/display/FREESWITCH/NAT">
https://freeswitch.org/confluence/display/FREESWITCH/NAT</a> and many other NAT pages in the wiki<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in"><span style="color:#1F497D">2)</span><span style="font-size:7.0pt;font-family:"Times New Roman","serif";color:#1F497D">
</span><span style="color:#1F497D">Which install method did you use? did you compile from source? Did you create a init.d?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:#333399">Thanks,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:#333399"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:#333399">Moishe Grunstein<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:#333399">Tornado Computer Systems, Inc.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:#333399">212.400.7650 888.IPPBX.US<br>
</span><b><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:#76923C">Service Request Email:
<a href="mailto:support@nysolutions.com">support@nysolutions.com</a> </span></b><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#333399"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:#333399">Polycom Certified VAR<br>
Microsoft Small Business Specialist, Cisco SMB Select Certified</span><span style="color:#333399"><o:p></o:p></span></p>
<p class="MsoNormal"><a href="http://www.nysolutions.com/"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D;text-decoration:none"><img border="0" width="147" height="68" id="_x0000_i1027" src="cid:image002.jpg@01D028EC.6C4BBC40" alt="cid:image001.jpg@01C72F94.9EE45D60"></span></a><span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;color:#C0504D">Computer Networking * Managed Services * IP Video Surveillance * Network Assessments * Web Solutions * Voice over IP * Disaster Recovery
* Network Security * Site Surveys * CMS</span><span style="color:#1F497D"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> <a href="mailto:freeswitch-users-bounces@lists.freeswitch.org">
freeswitch-users-bounces@lists.freeswitch.org</a> [<a href="mailto:freeswitch-users-bounces@lists.freeswitch.org">mailto:freeswitch-users-bounces@lists.freeswitch.org</a>]
<b>On Behalf Of </b>Richard Adams<br>
<b>Sent:</b> Sunday, January 4, 2015 8:19 PM<br>
<b>To:</b> <a href="mailto:freeswitch-users@lists.freeswitch.org">freeswitch-users@lists.freeswitch.org</a><br>
<b>Subject:</b> [Freeswitch-users] Help required<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span lang="EN-AU">Trying the mailing list for the first time. Being in Australia puts us out of step with timezones for the IRC.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU">3 issues;<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU"> 1. No audio on calls when an external call is bridged to another external location.
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU"> We have a help desk number that we'd like to have dial an external call group after hours. Calls are routed first to an internal extension, and then after a 20 second timer, to an external
mobile phone number. When the call is answered internally, everything is fine. However, if the call diverts to the mobile phone, the call can be answered but there is no audio in either direction. My SIP Trunk provider is blaming us for sending an internal
IP address in the SDP of the invite, but the invite packet is the same for a normal outgoing call.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU"> 2. No autostart Freeswitch on system boot for Debian 7 and current build.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU"> To attempt to correct #1, I rebuilt the server with a fresh Debian 7 installation and a Git based build and installation of FS, following the directions for setting the autostart. However,
the system does not autostart, and requires the FS to be booted manually after power up.
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU"> <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU"> 3. The auto Makefile did not work. It kept failing on missing dependancies that should have been installed by the auto makefile. I ended up running it manually.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU">If I can get some guidance please, and I'm happy to provide whatever logging is required.<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:navy">Regards,</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:navy"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:navy">Richard Adams</span><o:p></o:p></p>
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