<p dir="ltr">Hello,</p>
<p dir="ltr">What do you see in the logs?<br>
That might be relevant to understand what it tries to do.</p>
<p dir="ltr">Florent</p>
<div class="gmail_quote">Le 2 janv. 2015 08:15, &quot;Robert Oldham&quot; &lt;<a href="mailto:robert@oldhamtechnology.com">robert@oldhamtechnology.com</a>&gt; a écrit :<br type="attribution"><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div lang="EN-US" link="blue" vlink="purple">I am registering to the FQDN of the domain.<br>
<br>
There is a NAT involved. The PBX is not behind NAT. The phones are behind NAT on separate network.<br>
<br>
Thank you,<br>
<br>
Robert Oldham<br>
Oldham Technology<br>
    Phone: <a href="tel:%28801%29%20877-2190" value="+18018772190" target="_blank">(801) 877-2190</a><br>
    Email: <a href="mailto:robert@oldhamtechnology.com" target="_blank">robert@oldhamtechnology.com</a><br>
    Website: <a href="https://www.oldhamtechnology.com" target="_blank">https://www.oldhamtechnology.com</a><br>
<br><br><div class="gmail_quote">On January 1, 2015 7:41:45 PM MST, Moishe Grunstein &lt;<a href="mailto:max@nysolutions.com" target="_blank">max@nysolutions.com</a>&gt; wrote:<blockquote class="gmail_quote" style="margin:0pt 0pt 0pt 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">







<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1f497d">Are you registering to the FQDN of the domain?<p></p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1f497d">Is there any NAT involved? PBX behind NAT? phones behind NAT?<p></p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1f497d"><p> </p></span></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:&quot;Verdana&quot;,sans-serif;color:#333399">Thanks,<p></p></span></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:&quot;Verdana&quot;,sans-serif;color:#333399"><p> </p></span></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:&quot;Verdana&quot;,sans-serif;color:#333399">Moishe Grunstein<p></p></span></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:&quot;Verdana&quot;,sans-serif;color:#333399">Tornado Computer Systems, Inc.<p></p></span></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:&quot;Verdana&quot;,sans-serif;color:#333399"><a href="tel:212.400.7650" value="+12124007650" target="_blank">212.400.7650</a> <a href="http://888.IPPBX.US" target="_blank">888.IPPBX.US</a><br>
</span><b><span style="font-size:7.5pt;font-family:&quot;Verdana&quot;,sans-serif;color:#76923c">Service Request Email:
<a href="mailto:support@nysolutions.com" target="_blank">support@nysolutions.com</a> </span></b><span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif;color:#333399"><p></p></span></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:&quot;Verdana&quot;,sans-serif;color:#333399">Polycom Certified VAR<br>
Microsoft Small Business Specialist, Cisco SMB Select Certified</span><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#333399"><p></p></span></p>
<p class="MsoNormal"><a href="http://www.nysolutions.com/" target="_blank"><span style="font-size:10.0pt;font-family:&quot;Arial&quot;,sans-serif;color:#1f497d;text-decoration:none"><img border="0" width="147" height="68" alt="cid:image001.jpg@01C72F94.9EE45D60"></span></a><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1f497d"><p></p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#c0504d">Computer Networking * Managed Services * IP Video Surveillance * Network Assessments * Web Solutions
 * Voice over IP * Disaster Recovery * Network Security * Site Surveys * CMS</span><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1f497d"><p></p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:#1f497d"><p> </p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif"> <a href="mailto:freeswitch-users-bounces@lists.freeswitch.org" target="_blank">freeswitch-users-bounces@lists.freeswitch.org</a> [mailto:<a href="mailto:freeswitch-users-bounces@lists.freeswitch.org" target="_blank">freeswitch-users-bounces@lists.freeswitch.org</a>]
<b>On Behalf Of </b>Robert Oldham<br>
<b>Sent:</b> Thursday, January 1, 2015 7:49 PM<br>
<b>To:</b> <a href="mailto:freeswitch-users@lists.freeswitch.org" target="_blank">freeswitch-users@lists.freeswitch.org</a><br>
<b>Subject:</b> [Freeswitch-users] multi-tenant registration for Cisco spa 112<p></p></span></p>
<p class="MsoNormal"></p><p> </p>
<p class="MsoNormal">I am a freeswitch noob, so please forgive me if my questions are not coherent with proper concepts. I have made an earnest attempt to find clues to my problem on the wiki and elsewhere, but suspect I am asking the wrong questions.<br>
<br>
Problem:<br>
I cannot get a Cisco spa 112 to register properly.<br>
<br>
Context:<br>
I am trying to put together a proof of concept multi-tenant freeswitch server. After reading the book FreeSWITCH 1.2 by Anthony Minessale, I used the FusionPBX install script to get freeswitch 1.4.14 built on a fresh Ubuntu 12.04 install. I configured a domain
 name to point to the new server. On the server I added the domain in the directory and 3 users/extensions along with several sip gateways. The gateways work. One of the extensions has a Grandstream GXP2160 registered successfully, another has a Zoiper soft
 phone registered successfully.<br>
<br>
Details:<br>
I have tried to configure and get a Cisco SPA 112 to register on the 3rd extension. However, it is failing to register. I have watched the sip trace and packet capture. Both show the same thing: the Cisco SPA sends a sip register request to which sofia responds
 with a 401 &quot;unauthorized&quot;. Then, instead of sending a sip register with an authorization digest as the other phones do, the Cisco spa 112, sends another generic sip register request, which elicits another 401 &quot;unauthorized&quot; from sofia. This repeats a few times,
 and then the spa 112 gives up, waits 40 seconds and then does it all over again.<br>
<br>
I have had this device registered with an asterisk server without trouble. I have reset the device to factory defaults and updated the firmware, all without any change.<br>
<br>
The domain name is fairly long. Don&#39;t know if that might be a factor.<br>
<br>
Any clues where I might look next or tests I might try for more information?<br>
<br>
Thank you,<br>
<br>
Robert Oldham<br>
Oldham Technology<br>
Phone: <a href="tel:%28801%29%20877-2190" value="+18018772190" target="_blank">(801) 877-2190</a><br>
Email: <a href="mailto:robert@oldhamtechnology.com" target="_blank">robert@oldhamtechnology.com</a><br>
Website: <a href="https://www.oldhamtechnology.com" target="_blank">https://www.oldhamtechnology.com</a></p><p></p>
</div>


<p style="margin-top:2.5em;margin-bottom:1em;border-bottom:1px solid #000"></p><pre><hr><br>Professional FreeSWITCH Consulting Services: <br><a href="mailto:consulting@freeswitch.org" target="_blank">consulting@freeswitch.org</a><br><a href="http://www.freeswitchsolutions.com" target="_blank">http://www.freeswitchsolutions.com</a><br><br>Official FreeSWITCH Sites<br><a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br><a href="http://confluence.freeswitch.org" target="_blank">http://confluence.freeswitch.org</a><br><a href="http://www.cluecon.com" target="_blank">http://www.cluecon.com</a><br><br>FreeSWITCH-users mailing list<br><a href="mailto:FreeSWITCH-users@lists.freeswitch.org" target="_blank">FreeSWITCH-users@lists.freeswitch.org</a><br><a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br>UNSUBSCRIBE:<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br><a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a></pre></blockquote></div></div><br>_________________________________________________________________________<br>
Professional FreeSWITCH Consulting Services:<br>
<a href="mailto:consulting@freeswitch.org">consulting@freeswitch.org</a><br>
<a href="http://www.freeswitchsolutions.com" target="_blank">http://www.freeswitchsolutions.com</a><br>
<br>
Official FreeSWITCH Sites<br>
<a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br>
<a href="http://confluence.freeswitch.org" target="_blank">http://confluence.freeswitch.org</a><br>
<a href="http://www.cluecon.com" target="_blank">http://www.cluecon.com</a><br>
<br>
FreeSWITCH-users mailing list<br>
<a href="mailto:FreeSWITCH-users@lists.freeswitch.org">FreeSWITCH-users@lists.freeswitch.org</a><br>
<a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br>
UNSUBSCRIBE:<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users" target="_blank">http://lists.freeswitch.org/mailman/options/freeswitch-users</a><br>
<a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br></blockquote></div>