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<div class="moz-cite-prefix">I'll check that. I'll grab a packet
capture within the local network and see if those packets are
making it back.<br>
<br>
If it is a NAT problem, it is a little confusing that the other
phones are getting theirs on the same network behind the same NAT.
<br>
<div class="moz-signature"><br>
Thanks,<br>
Robert Oldham
<hr align="left" width="40%">
Oldham Technology<br>
W: 801-877-2190 x801<br>
E: <a class="moz-txt-link-abbreviated" href="mailto:robert@oldhamtechnology.com">robert@oldhamtechnology.com</a><br>
<a class="moz-txt-link-freetext" href="http://www.oldhamtechnology.com">http://www.oldhamtechnology.com</a><br>
<br>
<br>
On 01/02/2015 12:13 AM, Stefan Kainz wrote:<br>
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<div>Hello, </div>
<div><br>
</div>
<div>This is most likely a nat problem. </div>
<div>The spa is not getting the unauthorized response. </div>
<div><br>
</div>
<div><br>
</div>
<div>Regards,<br>
</div>
<div><br>
On 02 Jan 2015, at 08:02, Robert Oldham <<a
moz-do-not-send="true"
href="mailto:robert@oldhamtechnology.com">robert@oldhamtechnology.com</a>>
wrote:<br>
<br>
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<blockquote type="cite">
<div>1. Tenant domain is a valid domain that resolves to an IP
address. Using the domain, the Cisco spa 112 contacts the
server with the registration request.<br>
2. The tenant domain is 27 characters.<br>
3. The Cisco spa 112 is using the domain name and not the IP
address of the server.<br>
<br>
I am only getting 401 answers, no 403s. This is what is
confusing me: I am struggling to understand why the device
will not send the authentication.<br>
<br>
Thank you,<br>
Robert<br>
<br>
<br>
<div class="gmail_quote">On January 1, 2015 8:50:30 PM MST,
Luis Daniel Lucio Quiroz <<a moz-do-not-send="true"
href="mailto:luis.daniel.lucio@gmail.com">luis.daniel.lucio@gmail.com</a>>
wrote:
<blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt
0.8ex; border-left: 1px solid rgb(204, 204, 204);
padding-left: 1ex;">
<pre class="k9mail">Check this in this order:
1. tenant domain must resolve to a IP or you must use Proxy settings
in your phone
2. your tenant domain must not exceed 63 characteers (DNS restriction)
3. registar setting on your phone must be using the tenant domain, not the IP
if you only get 401 answers, that means you are not sending the authentication
if you get 403 answers, means you are sending wrong authentication
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