<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto"><div>Hello, </div><div><br></div><div>This is most likely a nat problem. </div><div>The spa is not getting the unauthorized response. </div><div><br></div><div><br></div><div>Regards,<br></div><div><br>On 02 Jan 2015, at 08:02, Robert Oldham <<a href="mailto:robert@oldhamtechnology.com">robert@oldhamtechnology.com</a>> wrote:<br><br></div><blockquote type="cite"><div>1. Tenant domain is a valid domain that resolves to an IP address. Using the domain, the Cisco spa 112 contacts the server with the registration request.<br>
2. The tenant domain is 27 characters.<br>
3. The Cisco spa 112 is using the domain name and not the IP address of the server.<br>
<br>
I am only getting 401 answers, no 403s. This is what is confusing me: I am struggling to understand why the device will not send the authentication.<br>
<br>
Thank you,<br>
Robert<br>
<br><br><div class="gmail_quote">On January 1, 2015 8:50:30 PM MST, Luis Daniel Lucio Quiroz <<a href="mailto:luis.daniel.lucio@gmail.com">luis.daniel.lucio@gmail.com</a>> wrote:<blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;">
<pre class="k9mail">Check this in this order:<br><br>1. tenant domain must resolve to a IP or you must use Proxy settings<br>in your phone<br>2. your tenant domain must not exceed 63 characteers (DNS restriction)<br>3. registar setting on your phone must be using the tenant domain, not the IP<br><br><br>if you only get 401 answers, that means you are not sending the authentication<br>if you get 403 answers, means you are sending wrong authentication<br></pre></blockquote></div></div></blockquote><blockquote type="cite"><div><span>_________________________________________________________________________</span><br><span>Professional FreeSWITCH Consulting Services: </span><br><span><a href="mailto:consulting@freeswitch.org">consulting@freeswitch.org</a></span><br><span><a href="http://www.freeswitchsolutions.com">http://www.freeswitchsolutions.com</a></span><br><span></span><br><span>Official FreeSWITCH Sites</span><br><span><a href="http://www.freeswitch.org">http://www.freeswitch.org</a></span><br><span><a href="http://confluence.freeswitch.org">http://confluence.freeswitch.org</a></span><br><span><a href="http://www.cluecon.com">http://www.cluecon.com</a></span><br><span></span><br><span>FreeSWITCH-users mailing list</span><br><span><a href="mailto:FreeSWITCH-users@lists.freeswitch.org">FreeSWITCH-users@lists.freeswitch.org</a></span><br><span><a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a></span><br><span>UNSUBSCRIBE:http://<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users">lists.freeswitch.org/mailman/options/freeswitch-users</a></span><br><span><a href="http://www.freeswitch.org">http://www.freeswitch.org</a></span></div></blockquote></body></html>