<html><head></head><body>1. Tenant domain is a valid domain that resolves to an IP address. Using the domain, the Cisco spa 112 contacts the server with the registration request.<br>
2. The tenant domain is 27 characters.<br>
3. The Cisco spa 112 is using the domain name and not the IP address of the server.<br>
<br>
I am only getting 401 answers, no 403s. This is what is confusing me: I am struggling to understand why the device will not send the authentication.<br>
<br>
Thank you,<br>
Robert<br>
<br><br><div class="gmail_quote">On January 1, 2015 8:50:30 PM MST, Luis Daniel Lucio Quiroz <luis.daniel.lucio@gmail.com> wrote:<blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;">
<pre class="k9mail">Check this in this order:<br /><br />1. tenant domain must resolve to a IP or you must use Proxy settings<br />in your phone<br />2. your tenant domain must not exceed 63 characteers (DNS restriction)<br />3. registar setting on your phone must be using the tenant domain, not the IP<br /><br /><br />if you only get 401 answers, that means you are not sending the authentication<br />if you get 403 answers, means you are sending wrong authentication<br /></pre></blockquote></div></body></html>