<div dir="ltr">Hello Ken:<div><br></div><div>Sorry for my mistake.</div><div>As I said in my first email, I attached the backtrace file to the JIRA ticket.</div><div><br></div><div>Thanks for you support.</div><div>BR.</div><div class="gmail_extra"><br><div class="gmail_quote">2014-11-11 17:31 GMT+01:00 Ken Rice <span dir="ltr"><<a href="mailto:krice@freeswitch.org" target="_blank">krice@freeswitch.org</a>></span>:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div>
<font face="Monaco, Courier New"><span style="font-size:11pt">Please see <a href="https://freeswitch.org/confluence/display/FREESWITCH/Debugging" target="_blank">https://freeswitch.org/confluence/display/FREESWITCH/Debugging</a> for getting a backtrace.<br>
<br>
Opening a Jira and attach the backtrace. Please do not attach the core file.<span><br>
<br>
<br>
On 11/11/14 9:30 AM, "Eduardo Alonso" <<a href="http://eduardo.alonso@quobis.com" target="_blank">eduardo.alonso@quobis.com</a>> wrote:<br>
<br>
</span></span></font><span><blockquote><font face="Monaco, Courier New"><span style="font-size:11pt">Hello Brian:<br>
<br>
Thanks for you quick answer.<br>
I downgraded from 1.4 to 1.2 because the error occurred.<br>
<br>
I'm to open a ticket in JIRA with a core-dump file from 1.4.<br>
<br>
Thanks for your support.<br>
BR.<br>
<br>
2014-11-11 14:25 GMT+01:00 Brian West <<a href="http://brian@freeswitch.org" target="_blank">brian@freeswitch.org</a>>:<br>
</span></font><blockquote><font face="Monaco, Courier New"><span style="font-size:11pt">The mailing list is not the correct place to report bugs, JIRA is, sadly 1.2.x is EOL and no longer supported. Is this an issue you can replicate on demand?<br>
<br>
On Tue, Nov 11, 2014 at 5:33 AM, Eduardo Alonso <<a href="http://eduardo.alonso@quobis.com" target="_blank">eduardo.alonso@quobis.com</a>> wrote:<br>
</span></font><blockquote><font face="Monaco, Courier New"><span style="font-size:11pt">Dear list:<br>
<br>
This is my first mail to the list.<br>
I hope that my data and email are well formed.<br>
<br>
We are using freeswitch as voicemail in a production environment and every week we obtain a core dump like the attached file.<br>
<br>
The error occurs in the CoreSession::recordFile function when the customer try to record a greeting message.<br>
<br>
As is normal it's not possible to attach the entire core file, as well I attached the backtrace following the debugging guide in the wiki: <a href="https://wiki.freeswitch.org/wiki/Debugging_Freeswitch" target="_blank">https://wiki.freeswitch.org/wiki/Debugging_Freeswitch</a>.<br>
I hope that the attached file help you to find the error. If more information or testing is needed please let me know.<br>
I'm looking for a similar core in the list, but all errors related with this issue are different, from my point of view.<br>
<br>
Thank you in advance for your support.<br>
<br>
Cheers and best regards.<br>
</span></font></blockquote></blockquote></blockquote></span><span><font color="#888888"><font face="Monaco, Courier New"><span style="font-size:11pt"><br>
-- <br>
Ken<br>
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<a href="http://www.freeswitch.org" target="_blank">http://www.freeswitch.org</a><br></blockquote></div><br><br clear="all"><div><br></div>-- <br><div><div dir="ltr"><div><div><b style="color:rgb(61,133,198)">Eduardo Alonso Gil</b><br></div><div><span style="line-height:15px;font-size:13px;background-color:rgb(250,250,250);font-family:Verdana,Arial,Tahoma,Calibri,Geneva,sans-serif">VoIP Systems Engineer</span><font color="#666666"> @ <a href="http://www.quobis.com/" style="color:rgb(17,85,204)" target="_blank">Quobis</a> | e: <a href="mailto:eduardo.alonso@quobis.com" style="color:rgb(17,85,204)" target="_blank">eduardo.alonso@quobis.com</a> |</font><span style="color:rgb(102,102,102)"> t:</span><span style="color:rgb(102,102,102)"> </span><a href="tel:%2B34902999465" value="+34902999465" target="_blank">+34902999465</a></div></div></div></div>
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