<div dir="ltr">Hello,<div><br></div><div>I have my inbound extension set as following. However, when people dial in, they don&#39;t hear any ring as one would normally expect. They directly hear first voice prompt after call is connected.</div>
<div><br></div><div>How can I make it ring for a while say 2-3 rings? Thanks.</div><div><br></div><div>In public.xml dial plan:</div><div><div><span class="" style="white-space:pre">        </span>&lt;extension name=&quot;provider-inbound&quot;&gt;</div>
<div>      &lt;condition field=&quot;destination_number&quot; expression=&quot;^XXXXXXXXXX|XXXXXXXXXX$&quot;&gt;</div><div><span class="" style="white-space:pre">                </span>&lt;action application=&quot;pre_answer&quot; /&gt;</div>
<div><span class="" style="white-space:pre">                </span></div><div><span class="" style="white-space:pre">                </span>&lt;action application=&quot;sleep&quot; data=&quot;1000&quot; /&gt;</div><div><br></div><div>        &lt;action application=&quot;transfer&quot; data=&quot;1056 XML default&quot; /&gt;</div>
<div><span class="" style="white-space:pre">        </span></div><div>      &lt;/condition&gt;</div><div>    &lt;/extension&gt;</div></div><div><br></div><div><br></div><div>In default.xml dial plan:</div><div><div>    &lt;extension name=&quot;CHPhone&quot;&gt;</div>
<div>      &lt;condition field=&quot;destination_number&quot; expression=&quot;^1056$&quot;&gt;</div><div><span class="" style="white-space:pre">                </span>&lt;!-- recording --&gt;</div><div><span class="" style="white-space:pre">                </span>&lt;action application=&quot;set&quot; data=&quot;RECORD_TITLE=Recording ${destination_number} ${caller_id_number} ${strftime(%Y-%m-%d %H:%M)}&quot;/&gt;</div>
<div><span class="" style="white-space:pre">                </span>&lt;action application=&quot;set&quot; data=&quot;RECORD_COPYRIGHT=(c) 1980 Factory Records, Inc.&quot;/&gt;</div><div><span class="" style="white-space:pre">                </span>&lt;action application=&quot;set&quot; data=&quot;RECORD_SOFTWARE=FreeSWITCH&quot;/&gt;</div>
<div><span class="" style="white-space:pre">                </span>&lt;action application=&quot;set&quot; data=&quot;RECORD_ARTIST=CH&quot;/&gt;</div><div><span class="" style="white-space:pre">                </span>&lt;action application=&quot;set&quot; data=&quot;RECORD_COMMENT=CH call record&quot;/&gt;</div>
<div><span class="" style="white-space:pre">                </span>&lt;action application=&quot;set&quot; data=&quot;RECORD_DATE=${strftime(%Y-%m-%d %H:%M)}&quot;/&gt;</div><div><span class="" style="white-space:pre">                </span>&lt;action application=&quot;set&quot; data=&quot;RECORD_STEREO=true&quot;/&gt;</div>
<div><span class="" style="white-space:pre">                </span>&lt;action application=&quot;record_session&quot; data=&quot;$${base_dir}/recordings/${strftime(%Y-%m-%d-%H-%M-%S)}_${destination_number}_${caller_id_number}.wav&quot;/&gt;</div>
<div><span class="" style="white-space:pre">                </span>&lt;action application=&quot;set&quot; data=&quot;ringback=${us-ring}&quot;/&gt;</div><div><span class="" style="white-space:pre">                </span>&lt;action application=&quot;set&quot; data=&quot;recording_follow_transfer=true&quot;/&gt;</div>
<div><span class="" style="white-space:pre">                </span></div><div><span class="" style="white-space:pre">                </span>&lt;action application=&quot;sleep&quot; data=&quot;2000&quot; /&gt;</div><div><span class="" style="white-space:pre">                </span>&lt;action application=&quot;managed&quot; data=&quot;clsAsmtApp&quot; /&gt;</div>
<div>      &lt;/condition&gt;</div><div>    &lt;/extension&gt;</div></div></div>