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    Ah&nbsp; I see! There is an option somewhere on the wiki (memory fails me

    right now) to disable voicemail on a per user basis, set in their

    profile. In the case of setting variables per user, it's best to

    keep them in the user profile so that they are called when the user

    makes a call. In the case of pulling variables when the user is

    _being_ called, you can execute actions inline to pull and set those

    variables when the call hits the extension in the dialplan. I've

    done this on intercom calls, where you can set variables in both the

    caller's and callee's profile, then the extension just sets them

    when a call is made. The idea is that you only create extensions for

    different functions just once, and keep user settings with the

    users. There are some exceptions, like when you need some convoluted

    ring group strategy and using the groups feature is too limited to

    accomodate this, so it's better to list the users in an extension

    that does what you want. Another case would be when you have a group

    of extensions that you want to behave fundamentally different from

    another group, then it might make sense to create a different

    extension and match it to a specific range. There are two places

    that matter when it comes to users:<br>

    <br>

    /etc/freeswitch/dialplan/default.xml<br>

    /etc/freeswitch/directory/default/&lt;user-profiles-go-here.xml&gt;<br>

    <br>

    The dialplan is for dialling/execution, nothing more or less.

    Extensions are not users or endpoints, they are just chunks of code

    that do things. The directory is for users/endpoints. You need both

    for a call to work, otherwise all those xml extensions are trying to

    call users that don't exist, and FS expects them to be there. If you

    wanted your gui to use multiple extensions, you'd also have to make

    it create a user profile as well for each user. Again, this is going

    to add a very large amount of redundency to your system if it is

    creating the same core functions over and over, when they could be

    just declared once and matched to a group of users. It also opens

    your system up to a performance penalty, because FS has to traverse

    the dialplan until it finds a match, and if you have 200 users each

    with a unique extension, then that's 200 extensions hogging memory

    and up to 200 attempts that FS has to try before it finds a match,

    whereas having only one extension means that it only has one

    extension to load and match.&nbsp; The ideal situation is to build the

    functionality into the dialplan that you want, catering for all

    scenarios that you are expecting to encounter, then use variables in

    the user's profiles to trigger those functions as needed.<br>

    <br>

    Francis<br>

    <br>

    <br>

    <div class="moz-cite-prefix">On 8/06/2014 4:04 PM, Richard Mace

      wrote:<br>

    </div>

    <blockquote

cite="mid:CAK+KT3-Q8O6rOc6nO_Lj0_0Y_ud2cqDCbowVrRE0+Bp=xabrnw@mail.gmail.com"

      type="cite">

      <div dir="ltr">

        <div class="gmail_default"

          style="font-family:arial,helvetica,sans-serif">Hi Francis,</div>

        <div class="gmail_default"

          style="font-family:arial,helvetica,sans-serif">Thanks for your

          detailed email.</div>

        <div class="gmail_extra">

          <div class="gmail_default"

            style="font-family:arial,helvetica,sans-serif">&#8203;I have

            purchased the FS 1.2 book and read it a few times, I think I

            might have to go back and read it again :)</div>

          <div class="gmail_default"

            style="font-family:arial,helvetica,sans-serif">

            The reason I wanted to do it in "per extension" files was

            because I am creating a FS GUI, and want to give users the

            choice, on a per extension basis, as to whether their

            extension diverts to voice mail or not, such as 200 and 202

            may want to divert to voicemail, whereas 201 and 203 don't

            want that. So, I thought that if I had separate .xml files

            for each extension in the /etc/freeswitch/dialplan/default/

            directory, then I could have any behaviour I wanted on a per

            "extension dialled" basis, unless of course I am completely

            missing something here? :)&#8203;</div>

          <div class="gmail_default"

            style="font-family:arial,helvetica,sans-serif"><br>

          </div>

          <div class="gmail_default"

            style="font-family:arial,helvetica,sans-serif">Richard</div>

          <br>

          <br>

          <div class="gmail_quote">On 8 June 2014 02:27, Francis <span

              dir="ltr">&lt;<a moz-do-not-send="true"

                href="mailto:sms@icefire.qza.net.au" target="_blank"

                onclick="window.open('https://mail.google.com/mail/?view=cm&amp;tf=1&amp;to=sms@icefire.qza.net.au&amp;cc=&amp;bcc=&amp;su=&amp;body=','_blank');return

                false;">sms@icefire.qza.net.au</a>&gt;</span> wrote:<br>

            <blockquote class="gmail_quote" style="margin:0 0 0

              .8ex;border-left:1px #ccc solid;padding-left:1ex">

              <div text="#000000" bgcolor="#FFFFFF"> This would make

                sense in Asterisk, but FS differentiates between

                'extensions' and 'users'. An extension is simply a

                destination for a number, with a set of conditions and

                actions. A user is still necessary if you want to

                register a phone or a soft client. Hence, FS vanilla

                only declares the extension once, but has multiple users

                that reference to it. Declaring the extension multiple

                times isn't necessary and has no effect since there is

                no user-no.xml to reference to it, so it fails. Simply

                changing the destination_number condition to match your

                number range and creating normal users (like the 1000 -

                1019 that come with vanilla) is enough to do what you

                are trying to do.<br>

                <br>

                The Freeswitch 1.2 book on PaktPub is well worth the

                coin if you have it, just to save many hours of

                tinkering and being trapped by 'Asterisk logic'. FS has

                built in heuristics for detecting guesswork and it

                exacts the most terrifying revenge upon the offender.<br>

                <br>

                Francis

                <div>

                  <div class="h5"><br>

                    <br>

                    <br>

                    <div>On 8/06/2014 6:09 AM, Richard Mace wrote:<br>

                    </div>

                  </div>

                </div>

                <blockquote type="cite">

                  <div>

                    <div class="h5">

                      <div dir="ltr">

                        <div

                          style="font-family:arial,helvetica,sans-serif">Hi

                          Francis,</div>

                        <div

                          style="font-family:arial,helvetica,sans-serif">I

                          have actually commented that out, and replaced

                          it with multiple files, in the

                          /etc/freeswitch/dialplan/default/ such as

                          this, which I believe is the same as splitting

                          out the vanilla local extension, that is, when

                          203 is dialled, FreeSWITCH would look through

                          all of the .xml files until it found this

                          code, and would then ring the extension?:</div>

                        <div

                          style="font-family:arial,helvetica,sans-serif"><br>

                        </div>

                        <div

                          style="font-family:arial,helvetica,sans-serif">

                          <div>&lt;include&gt;</div>

                          <div> &nbsp; &lt;extension name="203"&gt;</div>

                          <div>&nbsp; &nbsp; &lt;condition

                            field="destination_number"

                            expression="^(203)$"&gt;</div>

                          <div>&nbsp; &nbsp; &nbsp; &lt;action application="export"

                            data="dialed_extension=$1"/&gt;</div>

                          <div>&nbsp; &nbsp; &nbsp; &lt;!-- bind_meta_app can have

                            these args &lt;key&gt; [a|b|ab] [a|b|o|s]

                            &lt;app&gt; --&gt;</div>

                          <div>&nbsp; &nbsp; &nbsp; &lt;action

                            application="bind_meta_app" data="1 b s

                            execute_extension::dx XML features"/&gt;</div>

                          <div>&nbsp; &nbsp; &nbsp; &lt;action

                            application="bind_meta_app" data="2 b s

record_session::$${recordings_dir}/${caller_id_number}.${strftime(%Y-%m-%d-%H-%M-%S)}.wav"/&gt;</div>

                          <div> &nbsp; &nbsp; &nbsp; &lt;action

                            application="bind_meta_app" data="3 b s

                            execute_extension::cf XML features"/&gt;</div>

                          <div>&nbsp; &nbsp; &nbsp; &lt;action

                            application="bind_meta_app" data="4 b s

                            execute_extension::att_xfer XML

                            features"/&gt;</div>

                          <div>&nbsp; &nbsp; &nbsp; &lt;action application="set"

                            data="ringback=${uk-ring}"/&gt;</div>

                          <div>&nbsp; &nbsp; &nbsp; &lt;action application="set"

                            data="transfer_ringback=$${hold_music}"/&gt;</div>

                          <div>&nbsp; &nbsp; &nbsp; &lt;action application="set"

                            data="call_timeout=14"/&gt;</div>

                          <div>&nbsp; &nbsp; &nbsp; &lt;!-- &lt;action

                            application="set"

                            data="sip_exclude_contact=${network_addr}"/&gt;

                            --&gt;</div>

                          <div>&nbsp; &nbsp; &nbsp; &lt;action application="set"

                            data="hangup_after_bridge=true"/&gt;</div>

                          <div>&nbsp; &nbsp; &nbsp; &lt;!--&lt;action application="set"

                            data="continue_on_fail=NORMAL_TEMPORARY_FAILURE,USER_BUSY,NO_ANSWER,TIMEOUT,NO_ROUTE_DESTINATION"/&gt;

                            --&gt;</div>

                          <div>&nbsp; &nbsp; &nbsp; &lt;action application="set"

                            data="continue_on_fail=true"/&gt;</div>

                          <div>&nbsp; &nbsp; &nbsp; &lt;action application="hash"

data="insert/${domain_name}-call_return/${dialed_extension}/${caller_id_number}"/&gt;</div>

                          <div>&nbsp; &nbsp; &nbsp; &lt;action application="hash"

data="insert/${domain_name}-last_dial_ext/${dialed_extension}/${uuid}"/&gt;</div>

                          <div>&nbsp; &nbsp; &nbsp; &lt;action application="set"

                            data="called_party_callgroup=${user_data(${dialed_extension}@${domain_name}

                            var callgroup)}"/&gt;</div>

                          <div>&nbsp; &nbsp; &nbsp; &lt;action application="hash"

data="insert/${domain_name}-last_dial_ext/${called_party_callgroup}/${uuid}"/&gt;</div>

                          <div>&nbsp; &nbsp; &nbsp; &lt;action application="hash"

data="insert/${domain_name}-last_dial_ext/global/${uuid}"/&gt;</div>

                          <div>&nbsp; &nbsp; &nbsp; &lt;!--&lt;action

                            application="export"

                            data="nolocal:sip_secure_media=${user_data(${dialed_extension}@${domain_name}

                            var sip_secure_media)}"/&gt;--&gt;</div>

                          <div> &nbsp; &nbsp; &nbsp; &lt;action application="hash"

data="insert/${domain_name}-last_dial/${called_party_callgroup}/${uuid}"/&gt;</div>

                          <div>&nbsp; &nbsp; &nbsp; &lt;action application="bridge"

                            data="user/${dialed_extension}@${domain_name}"/&gt;</div>

                          <div>&nbsp; &nbsp; &nbsp; &lt;action

                            application="answer"/&gt;</div>

                          <div>&nbsp; &nbsp; &nbsp; &lt;action application="sleep"

                            data="1000"/&gt;</div>

                          <div>&nbsp; &nbsp; &nbsp; &lt;action application="bridge"

                            data="loopback/app=voicemail:default

                            ${domain_name} ${dialed_extension}"/&gt;</div>

                          <div>&nbsp; &nbsp; &lt;/condition&gt;</div>

                          <div>&nbsp; &lt;/extension&gt;</div>

                          <div>&lt;/include&gt;</div>

                          <div><br>

                          </div>

                        </div>

                        <div

                          style="font-family:arial,helvetica,sans-serif">

                          Richard</div>

                      </div>

                      <div class="gmail_extra"><br>

                        <br>

                        <div class="gmail_quote">On 7 June 2014 18:23,

                          Francis <span dir="ltr">&lt;<a

                              moz-do-not-send="true"

                              href="mailto:sms@icefire.qza.net.au"

                              target="_blank"

                              onclick="window.open('https://mail.google.com/mail/?view=cm&amp;tf=1&amp;to=sms@icefire.qza.net.au&amp;cc=&amp;bcc=&amp;su=&amp;body=','_blank');return

                              false;">sms@icefire.qza.net.au</a>&gt;</span>

                          wrote:<br>

                          <blockquote class="gmail_quote"

                            style="margin:0 0 0 .8ex;border-left:1px

                            #ccc solid;padding-left:1ex">

                            <div text="#000000" bgcolor="#FFFFFF">

                              Close, that tells it to include the files

                              you created, but it doesn't tell FS to

                              actually recognize them when they are

                              dialed. There is an extension in this file

                              with a condition statement:<br>

                              <br>

                              &lt;condition field="destination_number"

                              expression="^(10[0,1][1-9])$"&gt;<br>

                              <br>

                              You should see some comments before the

                              extension describing what it is and does.

                              This extension has all the actions that

                              are/can be executed when an internal

                              endpoint is dialed. As you can see, the

                              statement above uses PCRE to match the

                              number dialed, and it needs to match your

                              desired numbering scheme in order to work.

                              Just make sure that when you modify it,

                              that it doesn't clash with any of the

                              other extensions in the dialplan, most of

                              which are in this file. If you haven't

                              already, have a sift though the wiki on

                              dialplan settings:<br>

                              <br>

                              <a moz-do-not-send="true"

                                href="https://wiki.freeswitch.org/wiki/Dialplan_XML"

                                target="_blank">https://wiki.freeswitch.org/wiki/Dialplan_XML</a><br>

                              <br>

                              Francis

                              <div>

                                <div><br>

                                  <br>

                                  <br>

                                  <div>On 8/06/2014 2:42 AM, Richard

                                    Mace wrote:<br>

                                  </div>

                                </div>

                              </div>

                              <blockquote type="cite">

                                <div>

                                  <div>

                                    <div dir="ltr">

                                      <div

                                        style="font-family:arial,helvetica,sans-serif">Hi

                                        Franics,</div>

                                      <div

                                        style="font-family:arial,helvetica,sans-serif">When

                                        you say "recognize this

                                        numbering plan" do you mean this

                                        line?:</div>

                                      <div

                                        style="font-family:arial,helvetica,sans-serif"><br>

                                      </div>

                                      <div

                                        style="font-family:arial,helvetica,sans-serif">

                                        <div>&nbsp; &nbsp; &lt;!--</div>

                                        <div> &nbsp; &nbsp; &nbsp; &nbsp; You can place

                                          files in the default directory

                                          to get included.</div>

                                        <div>&nbsp; &nbsp; --&gt;</div>

                                        <div>&nbsp; &nbsp; &lt;X-PRE-PROCESS

                                          cmd="include"

                                          data="default/*.xml"/&gt;</div>

                                        <div><br>

                                        </div>

                                        <div>Or am I missing something

                                          else?</div>

                                        <div><br>

                                        </div>

                                      </div>

                                      <div class="gmail_extra">

                                        <div

                                          style="font-family:arial,helvetica,sans-serif">&#8203;

                                          Richard&#8203;</div>

                                        <br>

                                        <br>

                                        <div class="gmail_quote"> On 7

                                          June 2014 12:45, Francis <span

                                            dir="ltr">&lt;<a

                                              moz-do-not-send="true"

                                              href="mailto:sms@icefire.qza.net.au"

                                              target="_blank"

                                              onclick="window.open('https://mail.google.com/mail/?view=cm&amp;tf=1&amp;to=sms@icefire.qza.net.au&amp;cc=&amp;bcc=&amp;su=&amp;body=','_blank');return

                                              false;">sms@icefire.qza.net.au</a>&gt;</span>

                                          wrote:<br>

                                          <blockquote

                                            class="gmail_quote"

                                            style="margin:0px 0px 0px

0.8ex;border-left-width:1px;border-left-color:rgb(204,204,204);border-left-style:solid;padding-left:1ex">

                                            <div text="#000000"

                                              bgcolor="#FFFFFF"> Have

                                              you modified the file:<br>

                                              <br>

/etc/freeswitch/dialplan/default.xml<br>

                                              <br>

                                              to recognize this

                                              numbering plan? If not,

                                              just saving extensions

                                              won't work.<span><font

                                                  color="#888888"><br>

                                                  <br>

                                                  -Francis</font></span>

                                              <div>

                                                <div><br>

                                                  <br>

                                                  <br>

                                                  <div>On 7/06/2014 9:30

                                                    PM, Richard Mace

                                                    wrote:<br>

                                                  </div>

                                                  <blockquote

                                                    type="cite">

                                                    <div dir="ltr">

                                                      <div

                                                        style="font-family:arial,helvetica,sans-serif">Hi

                                                        Francis,</div>

                                                      <div

                                                        style="font-family:arial,helvetica,sans-serif">It

                                                        is a vanilla

                                                        install, with

                                                        the addition of

                                                        extensions

                                                        201,202 and 203

                                                        all saved as

                                                        seperate .xml

                                                        files in

                                                        /etc/freeswitch/dialplan/default/

                                                        directory</div>

                                                      <div

                                                        style="font-family:arial,helvetica,sans-serif"><br>

                                                      </div>

                                                      <div

                                                        style="font-family:arial,helvetica,sans-serif">Richard</div>

                                                      <div

                                                        class="gmail_extra"><br>

                                                        <br>

                                                        <div

                                                          class="gmail_quote">On

                                                          7 June 2014

                                                          10:57, Francis

                                                          <span

                                                          dir="ltr">&lt;<a

moz-do-not-send="true" href="mailto:sms@icefire.qza.net.au"

                                                          target="_blank"

                                                          onclick="window.open('https://mail.google.com/mail/?view=cm&amp;tf=1&amp;to=sms@icefire.qza.net.au&amp;cc=&amp;bcc=&amp;su=&amp;body=','_blank');return

                                                          false;">sms@icefire.qza.net.au</a>&gt;</span>

                                                          wrote:<br>

                                                          <blockquote

                                                          class="gmail_quote"

                                                          style="margin:0px

                                                          0px 0px

0.8ex;border-left-width:1px;border-left-color:rgb(204,204,204);border-left-style:solid;padding-left:1ex">

                                                          <div

                                                          text="#000000"

bgcolor="#FFFFFF"> Is this the vanilla config of Freeswitch? Vanilla

                                                          only

                                                          recognizes

                                                          extensions

                                                          1000 to 1019,

                                                          unless you

                                                          modify the

                                                          match string

                                                          in the

                                                          dialplan.<span><font

color="#888888"><br>

                                                          <br>

                                                          -Francis</font></span>

                                                          <div>

                                                          <div><br>

                                                          <br>

                                                          <br>

                                                          <div>On

                                                          7/06/2014 5:53

                                                          AM, Richard

                                                          Mace wrote:<br>

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                                                          style="font-family:arial,helvetica,sans-serif">Thanks

                                                          for your help

                                                          Matt.</div>

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                                                          style="font-family:arial,helvetica,sans-serif">Did

                                                          I include a

                                                          good enough

                                                          sip trace in

                                                          my first post?</div>

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                                                          style="font-family:arial,helvetica,sans-serif">Richard</div>

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                                                          On 6 June 2014

                                                          16:07, Matt

                                                          Broad <span

                                                          dir="ltr">&lt;<a

moz-do-not-send="true" href="mailto:matt@inveroak.com" target="_blank"

                                                          onclick="window.open('https://mail.google.com/mail/?view=cm&amp;tf=1&amp;to=matt@inveroak.com&amp;cc=&amp;bcc=&amp;su=&amp;body=','_blank');return

                                                          false;">matt@inveroak.com</a>&gt;</span>

                                                          wrote:<br>

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                                                          style="margin:0px

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0.8ex;border-left-width:1px;border-left-color:rgb(204,204,204);border-left-style:solid;padding-left:1ex">

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                                                          text="#000000"

bgcolor="#FFFFFF"> strange :|<br>

                                                          Sorry to say

                                                          but I think I

                                                          may have to

                                                          step out and

                                                          let someone

                                                          else see if

                                                          they can offer

                                                          some

                                                          assistance.<br>

                                                          <br>

                                                          thanks<br>

                                                          Matt

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