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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Darcy,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">They want a Jira for any segfault.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:#333399">Thanks,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:#333399"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:#333399">Moishe Grunstein<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:#333399">Tornado Computer Systems, Inc.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:#333399">212.400.7650 888.IPPBX.US<br>
</span><b><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:#76923C">Service Request Email:
<a href="mailto:support@nysolutions.com">support@nysolutions.com</a> </span></b><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#333399"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:#333399">Polycom Certified VAR<br>
Microsoft Small Business Specialist, Cisco SMB Select Certified</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#333399"><o:p></o:p></span></p>
<p class="MsoNormal"><a href="http://www.nysolutions.com/"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D;text-decoration:none"><img border="0" width="147" height="68" id="Picture_x0020_1" src="cid:image001.jpg@01CF6FCA.BCA9B830" alt="cid:image001.jpg@01C72F94.9EE45D60"></span></a><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:8.0pt;font-family:"Calibri","sans-serif";color:#C0504D">Computer Networking * Managed Services * IP Video Surveillance * Network Assessments * Web Solutions
* Voice over IP * Disaster Recovery * Network Security * Site Surveys * CMS</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org]
<b>On Behalf Of </b>Darcy Primrose<br>
<b>Sent:</b> Wednesday, May 14, 2014 11:07 PM<br>
<b>To:</b> FreeSWITCH Users Help<br>
<b>Subject:</b> Re: [Freeswitch-users] freeswitch crash<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">Two things, in both cases the last message in the log was
</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif"">2014-05-14 15:58:04.364479 [DEBUG] switch_core_state_machine.c:433 (</span><a href="mailto:sofia/internal/nobody@54.197.142.202" target="_blank"><span style="font-family:"Calibri","sans-serif"">sofia/internal/nobody@54.197.142.202</span></a><span style="font-family:"Calibri","sans-serif"">)
State NEW</span><o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">So kind of a conincidence that this message was the last to be received before the crash.</span><o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">2nd, Core dumps were generated, they are very large files, about 40m. I did run gdb and got the following analysis, should I purse opening a Jira Ticket</span><o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal"><strong><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">Core was generated by `/usr/local/freeswitch/bin/freeswitch -nc'.</span></strong><b><span style="font-size:10.0pt;font-family:"Arial","sans-serif""><br>
<strong><span style="font-family:"Arial","sans-serif"">Program terminated with signal 11, Segmentation fault.</span></strong><br>
<strong><span style="font-family:"Arial","sans-serif"">#0 0x00c421ab in sofia_reg_handle_register (nua=0xb7029fb8, profile=0x9f43850, nh=0xb684ef98, sip=0xb60c1a84, de=0xb5d16a10, regtype=REG_INVITE,
</span></strong><br>
<strong><span style="font-family:"Arial","sans-serif""> key=0xb5e85fac "", keylen=128, v_event=0xb5e860dc, is_nat=0x0, user_xml=0xb5e860d8) at sofia_reg.c:1163</span></strong><br>
<strong><span style="font-family:"Arial","sans-serif"">1163 if(!strncmp(to_host,"nite.",5))</span></strong><br>
<strong><span style="font-family:"Arial","sans-serif"">Missing separate debuginfos, use: debuginfo-install glibc-2.12-1.107.el6_4.5.i686 keyutils-libs-1.4-4.el6.i686 krb5-libs-1.10.3-10.el6_4.6.i686 libcom_err-1.41.12-14.el6_4.4.i686 libgcc-4.4.7-3.el6.i686
libjpeg-turbo-1.2.1-1.el6.i686 libselinux-2.0.94-5.3.el6_4.1.i686 libstdc++-4.4.7-3.el6.i686 libtool-ltdl-2.2.6-15.5.el6.i686 ncurses-libs-5.7-3.20090208.el6.i686 nss-softokn-freebl-3.12.9-11.el6.i686 openssl-1.0.1e-15.el6.i686 unixODBC-2.2.14-12.el6_3.i686
zlib-1.2.3-29.el6.i686</span></strong></span><strong><o:p></o:p></strong></b></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal"><span class="hoenzb"><u><span style="font-family:"Calibri","sans-serif";color:#888888">Thanks</span></u></span><o:p></o:p></p>
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<p class="MsoNormal"><span class="hoenzb"><u><span style="font-family:"Calibri","sans-serif";color:#888888">Darcy Primrose</span></u></span><o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<blockquote style="border:none;border-left:solid black 1.5pt;padding:0in 0in 0in 4.0pt;margin-left:3.75pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt">
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">----- Original Message -----
<o:p></o:p></span></p>
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<p class="MsoNormal" style="background:#E4E4E4"><b><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">
<a href="mailto:steveayre@gmail.com" title="steveayre@gmail.com">Steven Ayre</a> <o:p>
</o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">To:</span></b><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">
<a href="mailto:freeswitch-users@lists.freeswitch.org" title="freeswitch-users@lists.freeswitch.org">
FreeSWITCH Users Help</a> <o:p></o:p></span></p>
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<div>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">Sent:</span></b><span style="font-size:10.0pt;font-family:"Arial","sans-serif""> Wednesday, May 14, 2014 7:13 PM<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">Subject:</span></b><span style="font-size:10.0pt;font-family:"Arial","sans-serif""> Re: [Freeswitch-users] freeswitch crash<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">What messages? If it's a particular SIP packet collect a packet trace and create a Jira with them attached.
<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">The log messages written to disk aren't necessarily the last ones logged. The messages go through a queue and therefore during a crash can be lost between being generated and being written to disk.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<div>
<p class="MsoNormal">If FreeSWITCH is crashing I suggest you get a coredump and attach a backtrace to the Jira ticket.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">See <a href="https://wiki.freeswitch.org/wiki/Reporting_Bugs">
https://wiki.freeswitch.org/wiki/Reporting_Bugs</a> - particularly <a href="https://wiki.freeswitch.org/wiki/Reporting_Bugs#Creating_A_Backtrace_With_gdb_.28Linux.2FUnix.29">https://wiki.freeswitch.org/wiki/Reporting_Bugs#Creating_A_Backtrace_With_gdb_.28Linux.2FUnix.29</a><o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><o:p> </o:p></p>
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<p class="MsoNormal">On 14 May 2014 21:43, Darcy Primrose <<a href="mailto:fs@voice2net.ca" target="_blank">fs@voice2net.ca</a>> wrote:<o:p></o:p></p>
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<div>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif"">Twice today I have got these messages which crashed the system, they were the final messages received before the restart, our software does block them after a few attempts, but it crashed
before it gets blocked.</span><o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif"">2014-05-14 15:58:04.364479 [NOTICE] switch_channel.c:1052 New Channel
<a href="mailto:sofia/internal/nobody@54.197.142.202" target="_blank">sofia/internal/nobody@54.197.142.202</a> [0f946278-dba2-11e3-8d31-ff61a4e4ce3a]<br>
2014-05-14 15:58:04.364479 [DEBUG] switch_core_session.c:1006 Send signal <a href="mailto:sofia/internal/nobody@54.197.142.202" target="_blank">
sofia/internal/nobody@54.197.142.202</a> [BREAK]<br>
2014-05-14 15:58:04.364479 [DEBUG] switch_core_session.c:1006 Send signal <a href="mailto:sofia/internal/nobody@54.197.142.202" target="_blank">
sofia/internal/nobody@54.197.142.202</a> [BREAK]<br>
2014-05-14 15:58:04.364479 [DEBUG] switch_core_state_machine.c:415 (<a href="mailto:sofia/internal/nobody@54.197.142.202" target="_blank">sofia/internal/nobody@54.197.142.202</a>) Running State Change CS_NEW<br>
2014-05-14 15:58:04.364479 [DEBUG] switch_core_state_machine.c:433 (<a href="mailto:sofia/internal/nobody@54.197.142.202" target="_blank">sofia/internal/nobody@54.197.142.202</a>) State NEW</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="color:#888888"> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif";color:#888888">Darcy Primrose</span><span style="color:#888888"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif";color:#888888">voice2net</span><span style="color:#888888"><o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><br>
_________________________________________________________________________<br>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">_________________________________________________________________________<br>
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<br>
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<br>
Official FreeSWITCH Sites<br>
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