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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Verdana","sans-serif";color:#44546A">Hi Grant,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Verdana","sans-serif";color:#44546A"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Verdana","sans-serif";color:#44546A">Check inside your JS script for a value. It is waiting for the hangup event to run so DTMFvalues should exist.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Verdana","sans-serif";color:#44546A"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Verdana","sans-serif";color:#44546A">You <action application=”log” … may be running before the DTMF is received.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Verdana","sans-serif";color:#44546A"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Verdana","sans-serif";color:#44546A">Sean<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Verdana","sans-serif";color:#44546A"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org]
<b>On Behalf Of </b>Grant Bagdasarian<br>
<b>Sent:</b> Wednesday, May 14, 2014 7:59 AM<br>
<b>To:</b> FreeSWITCH Users Help (freeswitch-users@lists.freeswitch.org)<br>
<b>Subject:</b> [Freeswitch-users] Received DTMF not available<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hello,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I’m originating calls from Freeswitch to remote destinations.
<o:p></o:p></p>
<p class="MsoNormal">When the destination answers the call (wait_for_answer) I ask the destination for some digits.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:9.0pt;font-family:"Courier New""> <action application="play_and_get_digits" data="6 8 2 5000 # ${prompts_directory}/ask_and_collect.wav ${prompts_directory}/invalid.wav dtmfInput
\d 2500"/><o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:9.0pt;font-family:"Courier New""><o:p> </o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:9.0pt;font-family:"Courier New""> <action application="set" data="api_hangup_hook=jsrun $${scripts_directory}/collect_data.js ${internal_reference} DTMFInput=${dtmfInput}"/><o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:9.0pt;font-family:"Courier New""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Courier New""> <action application="log" data="INFO The caller entered the following code for verification: ${dtmfInput}" /><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Courier New""><o:p> </o:p></span></p>
<p class="MsoNormal">It happens quite often where the variable $[dtmfInput} doesn’t have a value, even though I see the console output in Freeswitch receiving the DTMF events.<o:p></o:p></p>
<p class="MsoNormal">2014-05-14 13:29:26.316614 [DEBUG] switch_rtp.c:3901 RTP RECV DTMF 3:2880<o:p></o:p></p>
<p class="MsoNormal">2014-05-14 13:29:26.316614 [DEBUG] switch_channel.c:471 RECV DTMF 3:2880<o:p></o:p></p>
<p class="MsoNormal">2014-05-14 13:29:26.956611 [DEBUG] switch_rtp.c:3901 RTP RECV DTMF 1:2880<o:p></o:p></p>
<p class="MsoNormal">2014-05-14 13:29:26.956611 [DEBUG] switch_channel.c:471 RECV DTMF 1:2880<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I’m using RFC2833 mode.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Any ideas why this happens? <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Regards,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Grant<o:p></o:p></p>
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