<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<style><!--
/* Font Definitions */
@font-face
{font-family:Helvetica;
panose-1:2 11 6 4 2 2 2 2 2 4;}
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Verdana;
panose-1:2 11 6 4 3 5 4 4 2 4;}
@font-face
{font-family:Consolas;
panose-1:2 11 6 9 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
span.EmailStyle17
{mso-style-type:personal-reply;
font-family:"Verdana","sans-serif";
color:#44546A;
font-weight:normal;
font-style:normal;
text-decoration:none none;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="blue" vlink="purple">
<div class="WordSection1">
<p class="MsoNormal"><span style="font-family:"Verdana","sans-serif";color:#44546A">Thanks Mike!!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Verdana","sans-serif";color:#44546A"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Verdana","sans-serif";color:#44546A">I was not at a good place to respond quickly, but changing the PHONES default codec from G722 to G711u fixed the problem.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Verdana","sans-serif";color:#44546A"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Verdana","sans-serif";color:#44546A">Sean<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Verdana","sans-serif";color:#44546A"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org]
<b>On Behalf Of </b>Mike Burlingame<br>
<b>Sent:</b> Friday, April 25, 2014 1:35 PM<br>
<b>To:</b> FreeSWITCH Users Help<br>
<b>Subject:</b> Re: [Freeswitch-users] URGENT - users getting [INCOMPATIBLE_DESTINATION] through gateway<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I would check your codecs that you are sending to Vitelity can you provide a sip trace? <o:p></o:p></p>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div>
<p class="MsoNormal">On Apr 25, 2014, at 10:30 AM, Sean Devoy <<a href="mailto:sdevoy@bizfocused.com">sdevoy@bizfocused.com</a>> wrote:<o:p></o:p></p>
</div>
<p class="MsoNormal"><br>
<br>
<o:p></o:p></p>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Helvetica","sans-serif""><image001.gif><o:p></o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-family:"Verdana","sans-serif";color:#44546A">Hi,</span><span style="font-family:"Verdana","sans-serif";color:#003572"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Verdana","sans-serif";color:#44546A"> </span><span style="font-family:"Verdana","sans-serif";color:#003572"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Verdana","sans-serif";color:#44546A">SOME of my extensions are failing when dialing OUT through my Vitelity Gateway. The log shows :</span><span style="font-family:"Verdana","sans-serif";color:#003572"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:9.5pt;font-family:Consolas">2014-04-25 13:22:46.039025 [DEBUG] sofia.c:5815 Channel sofia/external_noauth/14108084699 entering state [terminated][488]</span><span style="font-family:"Verdana","sans-serif";color:#003572"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:9.5pt;font-family:Consolas">2014-04-25 13:22:46.039025 [NOTICE] sofia.c:6659 Hangup sofia/external_noauth/14108084699 [CS_CONSUME_MEDIA] [INCOMPATIBLE_DESTINATION]</span><span style="font-family:"Verdana","sans-serif";color:#003572"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:9.5pt;font-family:Consolas">2014-04-25 13:22:46.039025 [DEBUG] switch_channel.c:3187 Send signal sofia/external_noauth/14108084699 [KILL]</span><span style="font-family:"Verdana","sans-serif";color:#003572"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:9.5pt;font-family:Consolas">[SNIP]</span><span style="font-family:"Verdana","sans-serif";color:#003572"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:9.5pt;font-family:Consolas">2014-04-25 13:22:46.039025 [DEBUG] switch_ivr_originate.c:3657 Originate Resulted in Error Cause: 88 [INCOMPATIBLE_DESTINATION]</span><span style="font-family:"Verdana","sans-serif";color:#003572"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:9.5pt;font-family:Consolas"> </span><span style="font-family:"Verdana","sans-serif";color:#003572"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:9.5pt;font-family:Consolas">Vitelity says it is my FS that is refusing the call.</span><span style="font-family:"Verdana","sans-serif";color:#003572"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:9.5pt;font-family:Consolas"> </span><span style="font-family:"Verdana","sans-serif";color:#003572"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:9.5pt;font-family:Consolas">Please Help.</span><span style="font-family:"Verdana","sans-serif";color:#003572"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:9.5pt;font-family:Consolas">Sean</span><span style="font-family:"Verdana","sans-serif";color:#003572"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Verdana","sans-serif";color:#44546A"> </span><span style="font-family:"Verdana","sans-serif";color:#003572"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Helvetica","sans-serif"">_________________________________________________________________________<br>
Professional FreeSWITCH Consulting Services:<br>
<a href="mailto:consulting@freeswitch.org"><span style="color:#005DC9">consulting@freeswitch.org</span></a><br>
<a href="http://www.freeswitchsolutions.com/"><span style="color:#005DC9">http://www.freeswitchsolutions.com</span></a><br>
<br>
FreeSWITCH-powered IP PBX: The CudaTel Communication Server<br>
<a href="http://www.cudatel.com/"><span style="color:#005DC9">http://www.cudatel.com</span></a><br>
<br>
Official FreeSWITCH Sites<br>
<a href="http://www.freeswitch.org/"><span style="color:#005DC9">http://www.freeswitch.org</span></a><br>
<a href="http://wiki.freeswitch.org/"><span style="color:#005DC9">http://wiki.freeswitch.org</span></a><br>
<a href="http://www.cluecon.com/"><span style="color:#005DC9">http://www.cluecon.com</span></a><br>
<br>
FreeSWITCH-users mailing list<br>
<a href="mailto:FreeSWITCH-users@lists.freeswitch.org"><span style="color:#005DC9">FreeSWITCH-users@lists.freeswitch.org</span></a><br>
<a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users"><span style="color:#005DC9">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</span></a><br>
UNSUBSCRIBE:http://<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users"><span style="color:#005DC9">lists.freeswitch.org/mailman/options/freeswitch-users</span></a><br>
<a href="http://www.freeswitch.org/"><span style="color:#005DC9">http://www.freeswitch.org</span></a><o:p></o:p></span></p>
</div>
</blockquote>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
</div>
</body>
</html>