<html><head><meta http-equiv="Content-Type" content="text/html charset=us-ascii"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;">I would check your codecs that you are sending to Vitelity can you provide a sip trace? <div><br><div><div>On Apr 25, 2014, at 10:30 AM, Sean Devoy <<a href="mailto:sdevoy@bizfocused.com">sdevoy@bizfocused.com</a>> wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><div bgcolor="white" background="cid:2540FFC1-5A2E-4264-B301-1F4FB930E298@alaskanet.org" lang="EN-US" link="#1F86FF" vlink="#005DC9" style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span><image001.gif></span><div class="WordSection1" style="page: WordSection1;"><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: Verdana, sans-serif; color: rgb(0, 53, 114);"><span style="color: rgb(68, 84, 106);">Hi,<o:p></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: Verdana, sans-serif; color: rgb(0, 53, 114);"><span style="color: rgb(68, 84, 106);"> </span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: Verdana, sans-serif; color: rgb(0, 53, 114);"><span style="color: rgb(68, 84, 106);">SOME of my extensions are failing when dialing OUT through my Vitelity Gateway. The log shows :<o:p></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: Verdana, sans-serif; color: rgb(0, 53, 114);"><span style="font-size: 9.5pt; font-family: Consolas; color: windowtext;">2014-04-25 13:22:46.039025 [DEBUG] sofia.c:5815 Channel sofia/external_noauth/14108084699 entering state [terminated][488]<o:p></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: Verdana, sans-serif; color: rgb(0, 53, 114);"><span style="font-size: 9.5pt; font-family: Consolas; color: windowtext;">2014-04-25 13:22:46.039025 [NOTICE] sofia.c:6659 Hangup sofia/external_noauth/14108084699 [CS_CONSUME_MEDIA] [INCOMPATIBLE_DESTINATION]<o:p></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: Verdana, sans-serif; color: rgb(0, 53, 114);"><span style="font-size: 9.5pt; font-family: Consolas; color: windowtext;">2014-04-25 13:22:46.039025 [DEBUG] switch_channel.c:3187 Send signal sofia/external_noauth/14108084699 [KILL]<o:p></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: Verdana, sans-serif; color: rgb(0, 53, 114);"><span style="font-size: 9.5pt; font-family: Consolas; color: windowtext;">[SNIP]<o:p></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: Verdana, sans-serif; color: rgb(0, 53, 114);"><span style="font-size: 9.5pt; font-family: Consolas; color: windowtext;">2014-04-25 13:22:46.039025 [DEBUG] switch_ivr_originate.c:3657 Originate Resulted in Error Cause: 88 [INCOMPATIBLE_DESTINATION]<o:p></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: Verdana, sans-serif; color: rgb(0, 53, 114);"><span style="font-size: 9.5pt; font-family: Consolas; color: windowtext;"> </span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: Verdana, sans-serif; color: rgb(0, 53, 114);"><span style="font-size: 9.5pt; font-family: Consolas; color: windowtext;">Vitelity says it is my FS that is refusing the call.<o:p></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: Verdana, sans-serif; color: rgb(0, 53, 114);"><span style="font-size: 9.5pt; font-family: Consolas; color: windowtext;"> </span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: Verdana, sans-serif; color: rgb(0, 53, 114);"><span style="font-size: 9.5pt; font-family: Consolas; color: windowtext;">Please Help.<o:p></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: Verdana, sans-serif; color: rgb(0, 53, 114);"><span style="font-size: 9.5pt; font-family: Consolas; color: windowtext;">Sean<o:p></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: Verdana, sans-serif; color: rgb(0, 53, 114);"><span style="color: rgb(68, 84, 106);"> </span></div></div>_________________________________________________________________________<br>Professional FreeSWITCH Consulting Services:<br><a href="mailto:consulting@freeswitch.org" style="color: rgb(0, 93, 201); text-decoration: underline;">consulting@freeswitch.org</a><br><a href="http://www.freeswitchsolutions.com/" style="color: rgb(0, 93, 201); text-decoration: underline;">http://www.freeswitchsolutions.com</a><br><br>FreeSWITCH-powered IP PBX: The CudaTel Communication Server<br><a href="http://www.cudatel.com/" style="color: rgb(0, 93, 201); text-decoration: underline;">http://www.cudatel.com</a><br><br>Official FreeSWITCH Sites<br><a href="http://www.freeswitch.org/" style="color: rgb(0, 93, 201); text-decoration: underline;">http://www.freeswitch.org</a><br><a href="http://wiki.freeswitch.org/" style="color: rgb(0, 93, 201); text-decoration: underline;">http://wiki.freeswitch.org</a><br><a href="http://www.cluecon.com/" style="color: rgb(0, 93, 201); text-decoration: underline;">http://www.cluecon.com</a><br><br>FreeSWITCH-users mailing list<br><a href="mailto:FreeSWITCH-users@lists.freeswitch.org" style="color: rgb(0, 93, 201); text-decoration: underline;">FreeSWITCH-users@lists.freeswitch.org</a><br><a href="http://lists.freeswitch.org/mailman/listinfo/freeswitch-users" style="color: rgb(0, 93, 201); text-decoration: underline;">http://lists.freeswitch.org/mailman/listinfo/freeswitch-users</a><br>UNSUBSCRIBE:http://<a href="http://lists.freeswitch.org/mailman/options/freeswitch-users" style="color: rgb(0, 93, 201); text-decoration: underline;">lists.freeswitch.org/mailman/options/freeswitch-users</a><br><a href="http://www.freeswitch.org/" style="color: rgb(0, 93, 201); text-decoration: underline;">http://www.freeswitch.org</a><br></div></blockquote></div><br></div></body></html>