<div dir="ltr"><div class="gmail_default" style="font-family:verdana,sans-serif">check the voicemail.conf.xml parameters</div><div class="gmail_default" style="font-family:verdana,sans-serif"><br></div><div class="gmail_default" style>

<font face="verdana, sans-serif">record-silence-threshold</font><br></div><div class="gmail_default" style><font face="verdana, sans-serif"><br></font></div><div class="gmail_default" style><font face="verdana, sans-serif">record-silence-hits<br>

</font></div><div class="gmail_default" style><font face="verdana, sans-serif"><br></font></div><div class="gmail_extra"><div class="gmail_default" style="font-family:verdana,sans-serif">​Lloyd​</div><br clear="all"><div>

<font face="verdana, sans-serif"><div><span style="font-family:arial"><font face="verdana, sans-serif"><div><br></div></font></span></div></font></div>
<br><br><div class="gmail_quote">On Thu, Apr 24, 2014 at 3:37 PM, Peter Hartmann <span dir="ltr">&lt;<a href="mailto:peter@hartmanncomputer.com" target="_blank">peter@hartmanncomputer.com</a>&gt;</span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">

Hey, I have a user that randomly gets voicemails chopped off at<br>
exactly 10 seconds.  This is using a Sangoma A200 analog card....so<br>
it&#39;s not a NAT problem.   Apparently this has nothing to do with<br>
silence detection as I&#39;ve tried different settings for that.   Cutoffs<br>
happen in mid word and the audio file length is exactly the same in<br>
each when it happens....not always.<br>
<br>
There&#39;s nothing unique about the way and which calls get to this users<br>
mailbox.   IVR does this: &quot;transfer 1201 XML default&quot;.<br>
<br>
Users mailbox  is 1201 and the caller is redacted to 212xxxxxxx.<br>
<br>
Here&#39;s the FS Log for one of the calls that had a 10 second voicemail.<br>
<br>
<a href="http://pastebin.com/Fq5N9UCq" target="_blank">http://pastebin.com/Fq5N9UCq</a><br>
<br>
Here&#39;s Local Extension dialplan snippet that the calls pass through in<br>
the event I&#39;m doing something wrong there.<br>
<br>
<a href="http://pastebin.com/FK0zXs4A" target="_blank">http://pastebin.com/FK0zXs4A</a><br>
<br>
Admittedly this is a bit out of date:<br>
FreeSWITCH Version 1.5.8b+git~20140124T004436Z~bd7182c390~64bit (git<br>
bd7182c 2014-01-24 00:44:36Z 64bit)<br>
<br>
I&#39;m perplexed!<br>
<br>
<br>
Thank very much in advance!<br>
<br>
<br>
<br>
<br>
Peter Hartmann<br>
Hartmann Computer Consulting<br>
<a href="http://blog.hartmanncomputer.com" target="_blank">http://blog.hartmanncomputer.com</a><br>
<a href="tel:%28212%29203-8870" value="+12122038870">(212)203-8870</a><br>
<br>
If I can&#39;t explain it to you in plain language, that means I don&#39;t<br>
understand it.<br>
<br>
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</blockquote></div><br></div></div>