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<p class="MsoNormal"><span style="color:#44546A">Hi All,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#44546A"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#44546A">I have a user that has claimed that if she picks up incoming calls, the audio is excellent. However, if someone else picks up the call and transfers it to her, the audio is “terrible”.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#44546A"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#44546A">While investigating I found that they are using their own custom MOH file. I suspect that the AUDIO configuration is being modified by the MOH feature and leaving her transferred call in a degraded state. But,
I don’t understand enough to actually see if that is the case.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#44546A"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#44546A">Please review the pastebin file:
<a href="http://pastebin.freeswitch.org/22302">http://pastebin.freeswitch.org/22302</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#44546A"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#44546A">I think I have trimmed it down to the relevant data. Ext 302 has answered and is just initiating the transfer.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#44546A"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#44546A">If I am correct in my hypothesis, what is the correct solution?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#44546A"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#44546A">Thanks in advance,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#44546A">Sean<o:p></o:p></span></p>
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