<div dir="ltr"><div class="gmail_default" style="font-family:verdana,sans-serif;font-size:small;color:rgb(7,55,99)">Hi Brian,</div><div class="gmail_default" style="font-family:verdana,sans-serif;font-size:small;color:rgb(7,55,99)">
<br></div><div class="gmail_default" style="font-family:verdana,sans-serif;font-size:small;color:rgb(7,55,99)">I can confirm the when starting the say application it doesn't manage to play any digits. There isn't much in the log for this part of the call but i have copied it below:</div>
<div class="gmail_default" style="font-family:verdana,sans-serif;font-size:small;color:rgb(7,55,99)"><br></div><div class="gmail_default"><div class="gmail_default"><font color="#073763" face="verdana, sans-serif">2014-02-24 11:10:05.999139 [DEBUG] switch_ivr_play_say.c:1718 done playing file file_string:///usr/share/sounds/x.wav!/usr/share/sounds/xx.wav!/usr/share/sounds/xxx.wav</font></div>
<div class="gmail_default"><font color="#073763" face="verdana, sans-serif">2014-02-24 11:10:06.039140 [DEBUG] switch_core_session.c:1183 Send signal sofia/internal/<a href="mailto:7584123456@b1.x-onsip.net">7584123456@b1.x-onsip.net</a> [BREAK]</font></div>
<div class="gmail_default"><font color="#073763" face="verdana, sans-serif">2014-02-24 11:10:06.059137 [DEBUG] switch_ivr.c:615 sofia/internal/</font><span style="color:rgb(7,55,99);font-family:verdana,sans-serif">7584123456</span><font color="#073763" face="verdana, sans-serif">@<a href="http://b1.x-onsip.net">b1.x-onsip.net</a> Command Execute say(en NUMBER iterated 4**5)</font></div>
<div class="gmail_default"><font color="#073763" face="verdana, sans-serif">EXECUTE sofia/internal/<a href="mailto:7584663951@b1.x-onsip.net">7584663951@b1.x-onsip.net</a> say(en NUMBER iterated 4**5)</font></div><div class="gmail_default">
<font color="#073763" face="verdana, sans-serif">2014-02-24 11:10:06.079062 [ERR] mod_say_en.c:123 Parse Error!</font></div><div class="gmail_default"><font color="#073763" face="verdana, sans-serif">2014-02-24 11:10:06.139094 [DEBUG] switch_core_session.c:1183 Send signal sofia/internal/</font><span style="color:rgb(7,55,99);font-family:verdana,sans-serif">7584123456</span><font color="#073763" face="verdana, sans-serif">@<a href="http://b1.x-onsip.net">b1.x-onsip.net</a> [BREAK]</font></div>
<div class="gmail_default"><font color="#073763" face="verdana, sans-serif">2014-02-24 11:10:06.159097 [DEBUG] switch_ivr.c:615 sofia/internal/</font><span style="color:rgb(7,55,99);font-family:verdana,sans-serif">7584123456</span><font color="#073763" face="verdana, sans-serif">@<a href="http://b1.x-onsip.net">b1.x-onsip.net</a> Command Execute play_and_get_digits(1 1 5 3000 #* /usr/share/sounds/xxxx.wav /usr/share/sounds/xxxxx.wav XON_DTMF \d+ 3000)</font></div>
<div style="color:rgb(7,55,99);font-family:verdana,sans-serif;font-size:small"><br></div><div style="color:rgb(7,55,99);font-family:verdana,sans-serif;font-size:small">The below represents the output for a successful say application execution:</div>
<div style="color:rgb(7,55,99);font-family:verdana,sans-serif;font-size:small"><br></div><div><div><font color="#073763" face="verdana, sans-serif">2014-02-24 11:09:34.299110 [DEBUG] switch_ivr.c:615 sofia/internal/<a href="mailto:7584663951@b1.x-onsip.net">7584663951@b1.x-onsip.net</a> Command Execute say(en NUMBER iterated 4448)</font></div>
<div><font color="#073763" face="verdana, sans-serif">EXECUTE sofia/internal/<a href="mailto:7584663951@b1.x-onsip.net">7584663951@b1.x-onsip.net</a> say(en NUMBER iterated 4448)</font></div><div><font color="#073763" face="verdana, sans-serif">2014-02-24 11:09:34.319064 [DEBUG] switch_ivr_play_say.c:1314 Codec Activated L16@8000hz 1 channels 30ms</font></div>
<div><font color="#073763" face="verdana, sans-serif">2014-02-24 11:09:36.819137 [DEBUG] switch_rtp.c:5390 RTP RECV DTMF 2:880</font></div><div><font color="#073763" face="verdana, sans-serif">2014-02-24 11:09:36.819137 [DEBUG] switch_channel.c:489 RECV DTMF 2:880</font></div>
<div><font color="#073763" face="verdana, sans-serif">2014-02-24 11:09:36.819137 [DEBUG] mod_dptools.c:2105 Digit 2</font></div><div><font color="#073763" face="verdana, sans-serif">2014-02-24 11:09:37.859136 [DEBUG] switch_ivr_play_say.c:1718 done playing file file_string://digits/4.wav!digits/4.wav!digits/4.wav!digits/8.wav</font></div>
<div style="color:rgb(7,55,99);font-family:verdana,sans-serif;font-size:small"><br></div></div><div style="color:rgb(7,55,99);font-family:verdana,sans-serif;font-size:small">From this I can only presume that the say application performs some "file exists" operation ahead of building the string for playback. As mentioned previously there is no indication of the failure outcome in the ESL event.</div>
<div style="color:rgb(7,55,99);font-family:verdana,sans-serif;font-size:small"><br></div><div style="color:rgb(7,55,99);font-family:verdana,sans-serif;font-size:small">Please let me know if you require any more information.</div>
<div style="color:rgb(7,55,99);font-family:verdana,sans-serif;font-size:small"><br></div><div style="color:rgb(7,55,99);font-family:verdana,sans-serif;font-size:small">Thanks,</div><div style="color:rgb(7,55,99);font-family:verdana,sans-serif;font-size:small">
<br></div><div style="color:rgb(7,55,99);font-family:verdana,sans-serif;font-size:small">Callum</div></div></div><div class="gmail_extra"><br clear="all"><div><div dir="ltr"><pre style="word-wrap:break-word;white-space:pre-wrap">
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<br><br><div class="gmail_quote">On 24 February 2014 11:56, Brian West <span dir="ltr"><<a href="mailto:brian@freeswitch.org" target="_blank">brian@freeswitch.org</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
Does it attempt to play the sound file and then hangup? Please provide a log of a call.<br>
--<br>
Brian West<br>
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On Feb 24, 2014, at 5:42 AM, Callum Guy <<a href="mailto:callum.guy@x-on.co.uk">callum.guy@x-on.co.uk</a>> wrote:<br>
<br>
> Hi All,<br>
><br>
> Simple question - i'm using "say" application over ESL to read back an iterated list of numbers however there is a chance of pollution in the variable. I can of course cleanse this myself in the application logic however the current application result reporting seems incorrect.<br>
><br>
> Here is my result if I'm asking it to read 1234:<br>
><br>
> [variable_current_application_data] => en NUMBER iterated 4448<br>
> [variable_current_application] => say<br>
> [variable_sound_prefix] => /usr/share/sounds/en/us/callie<br>
> [Application] => say<br>
> [Application-Data] => en NUMBER iterated 4448<br>
> [Application-Response] => _none_<br>
><br>
> As expected this reads "4, 4, 4, 8"<br>
><br>
> Here is my result with pollution (i do not have a prompt for "star")<br>
><br>
> [variable_current_application_data] => en NUMBER iterated 4**5<br>
> [variable_current_application] => say<br>
> [variable_sound_prefix] => /usr/share/sounds/en/us/callie<br>
> [Application] => say<br>
> [Application-Data] => en NUMBER iterated 4**5<br>
> [Application-Response] => _none_<br>
><br>
> This makes the application fail immediately and does not even play the first 4 - so its failing in the preparation.<br>
><br>
> In the CLI i can see the following line for the failed say session:<br>
><br>
> 2014-02-24 11:10:06.079062 [ERR] mod_say_en.c:123 Parse Error!<br>
><br>
> There does not seem to be any other variable to indicate the failure of this application. Perhaps "Application-Response" is not the correct place to look? If so it'd be useful to know what this variable IS used for!<br>
><br>
> If anyone is able to provide some details on how best to capture an error like this remotely please let me know.<br>
><br>
> Thanks,<br>
><br>
> Callum<br>
<br>
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